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Adam's Mark Hotel & Conference Center

3.5 out of 5.0

Recent guest reviews

i chose this hotel because breakfast was included, but after arriving, they said it wasnt

First, the lobby is beautiful, staff is excellent, and the rooms are clean. We had a birthday party here (so we dealt with I a lot of staff and every single one was outstanding - especially Teresa, the party coordinator) Anyways, we ordered pizza for the party and it very good! The room was nice (my husband said the beds were uncomfortable but he says that about every bed in the world so it may be HIM that's broken lol- his back was designed for sleeping on the ground or something) my children and I thought the beds were great. The waterpark is only open on weekends during the winter season- so it was closed during most of the days we were here. But there is an indoor pool that's not part of the water park and it was SO nice. Very warm and clean and the hot tub was perfection. My kids liked the arcade. Elevators are so quick- to my car from the 8th floor in record breaking speeds lol. Loved it - 5 stars from us! (I do not know why people say bad things about this hotel.. ) Sent from my iPhone

The hotel is within walking distance of arrowhead stadium making it an attractive option for someone looking to take in a football game. However, the hotel is completely run-down and lacks cleanliness. I would not recommend staying there unless there are literally no other options. One positive was the staff. They were extremely professional and courteous.

Hotel is old and outdated. it needs some major improvements. Also, skip the BBQ restaurant, it definitely gives KC a bad name for BBQ and there are lots of good BBQ elsewhere in KC.

A/C stuck on in first room, dirty with hair in the sink, moved to second room and no hot water. Nice hotel if they could get there act together just very poorly managed.

Toilet was partially plugged & leaky flipper in tank caused it to flush every 7 mins. I called Main Desk & they promised to fix ASAP, but they never did.

The staff was very friendly and the location was good. Just a short drive downtown. The hotel seems old and in need of some updating. I guess the waterpark isn't open much and costs extra. The indoor pool is like a dungeon. I wouldn't stay here again, but with the eclipse it was the only thing available.

This is a great location to go see a ball game. Across the Interstate is Kaufman Field. This hotel offers a free shuttle (but it is walkable).

Overall it was OK. Shuttle to and from games was a benefit. Room cleanliness just OK. Rest of hotel fine. Restaurant for breakfast was not great. Nice people but poor service and got both of our orders wrong when restaurant was less than 1/2 full.

I stayed in KC for work and selected this hotel for it's reasonable room rate. Upon arriving at the hotel I learned there was an MLB game going on and the hotel seemed very full. I was concerned there were going to be noise issues with all the kids and families staying. I was at the end of a hall and had no noise issues at all. The room was very quiet and comfortable. The room I was in had new carpet, new wall vinyl in the bed / living area, some new furniture and the bed was comfortable. The bathroom was a little on the small side, but I figure this is due to it being a corner room and wasn't really an issue. I read some of the previous reviews before staying. For me, there was plenty of hot water, not really any elevator issues even when everyone returned to the hotel at the same time after the MLB game. The lobby and bar area were nicely decorated and looked to have been recently remodeled. I did not arrive in time to eat at the restaurant so I can';t comment on that. Overall, I got more than I expected and was pleased with my stay.

mY STAY WAS VERY PLEASANT UNTIL THE END. I WAS ON THE 12TH FLOOR . I WENT TO a Dennys to eat breakfast. When I got back to the hotel it had lost power ! I had to climb 12 flights of stairs, pack my belongings and climb down 12 flights of stairs and check out. The hotel could not give me a receipt, and I had to leave in order to catch a flight. That whole ordeal brought my rating of the hotel from very good to okay.

We had a nice warm greeting that's the best thing I can say about this hotel. When we got up to our room the bathroom had a strange odor and the room itself was smothering hot. I believe the wall unit said 80. We turned the ac on and it barely blew out any cold air. And by barely I mean you had your put your hand up to the vent to feel any sort of air movement. Next morning we decided to head to the water park and relax in the hot tub which we found to be closed. Still we shrugged off the disappointment and made the most out of it and hit the slides. The slide that you ride down without the tube needs adjusted or something. You can feel every tube connection on the way down and trust me does not feel good. I went over to the kids slides and have a go at each of those and found that they were not manned. I ended up playing lifeguard and letting the kids know when it was safe to go down the slides which somehow by General consensus of the kids wanting to go down the slides seemed I was the person to turn to. Finally after 30 min I was relieved by a mother who understood that I was actually waiting to go down the slide. After that disappointment we realized that there was a separate indoor pool and decided to try it that night after we finished with our plans that day. When we came back to the hotel that night we went to the arcade and found that majority of the games were our of order and Once again disappointed. Finally went to pool and that hot tub broke too. So won't go back

Both mornings during my stay there was no hot water. It was fixed by 10-11am but by then many guest are already working.

My experience at this hotel was the worst I have ever experienced. I have visited many hotels and have never had this experience, the hotel was not clean, no hot water, the hot tub was broken, the restaurant listed on the site was not there, and the indoor pool was very cold. I have never been to a hotel where housekeeping does not take your dirty towels and replace them with new ones or not make your bed until I had this visit. To not be able to take a hot shower because there is no hot water is very frustrating, then to have to wash your face and brush your teeth with cold water is unacceptable. I would not recommend this hotel to anyone and will never stay there again. Then on top of all of this the heat did not work in the room. I had to spend Sun- Wed morning in these conditions. The conditions were so poor that I took photos of it to show others.

It's very nice but i feel maybe it's a little too much hotel for the class. It's nicer and has a better ambience along with soap etc. But it offers no perks, no coffee no breakfast i had to ask for a refrigerator, that i was thankful for but i gave them the excuse that maybe it was just a lil bit too much hotel to cover all the basics. Room was almost spic & span untill i pulled back the bed looking for a wall socket and found a pile of toenails. I'm truck driver so I'm not squeamish when it comes to petty things maybe the room service didn't think to look but any how. It's a cool place & i was told that starting Sun which is toady they'll be serving breakfast on the weekends so, it's whatevers convenient i guess, oh & the ac rattled all night as well, & actually woke me up. I almost forgot about that but anyhow. You shouldn't be disappointed

Geat front desk service room were clean and neat room service was also good I would get a room their every time

visited for a chiefs game, great time, no problems, food was good and water was hot. room was fine.

Run down, dirt rooms, mold growing in bathroom. No coffee in the rooms and when we called and asked for coffee they where out?

This is a good hotel if you want to stay close to Kauffman Stadium or the Chiefs stadium. Overall the hotel could really use some major maintenance. Had to change rooms because the ceiling was leaking and when the maintenance guy came to look in the ceiling to see where it was leaking there was a bunched up towel like they already knew it was leaking. Almost slipped and fell in the lobby because the ceiling was leaking. Absolutely loved our waitress in the dining area she made us feel at home.

First room I tried was very dirty. Mold on ceilings. Smelled like smoked. Very dusty. Was clearly not cleaned well. I asked to move to second room. The woman at the front desk was very accommodating. But the second room was worse! Still smelled smokey and moldy. There was food on the floor, and old wet and moldy towel hanging over the shower and underwear in a dresser drawer. Needless to say we refused to stay. I will say that the woman at the front desk was all alone and the hotel was packed. She helped me get my money back and was very apologetic. I would say cleanliness is a priority for me and it was just not clean at all.

9103 E 39th Street Kansas City MO

Hotel highlights

  • Close to Kauffman Stadium and Arrowhead Stadium
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Adam's Mark Hotel & Conference Center places you within a mile (2 km) of popular attractions like Kauffman Stadium and Arrowhead Stadium. This 3.5-star hotel has 369 guestrooms and offers conveniences like a restaurant, a water park, and an outdoor pool. Sprint Center and Worlds of Fun are also within a 15-minute drive of this Kansas City hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with full breakfast served for a fee.


Rooms

All of Adam's Mark Hotel & Conference Center's 369 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also standard.


Property features

Guests of Adam's Mark Hotel & Conference Center enjoy a water park, an indoor pool, and an outdoor pool. If you drive, put free parking to good use. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a lazy river, a children's pool, and a 24-hour fitness center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Lanai 1 King Bed

King 1 | Sleeps 2

Guest reviews for Adam's Mark Hotel & Conference Center

Everyone (25) Business (5) Couples (17) Family (21) Friends (1) Other (2)
1

the reservation said breakfast was included,but no

Everyone

i chose this hotel because breakfast was included, but after arriving, they said it wasnt

By on Feb 19, 2018

5

this hotel deserves better reviews

Everyone

First, the lobby is beautiful, staff is excellent, and the rooms are clean. We had a birthday party here (so we dealt with I a lot of staff and every single one was outstanding - especially Teresa, the party coordinator) Anyways, we ordered pizza for the party and it very good! The room was nice (my husband said the beds were uncomfortable but he says that about every bed in the world so it may be HIM that's broken lol- his back was designed for sleeping on the ground or something) my children and I thought the beds were great. The waterpark is only open on weekends during the winter season- so it was closed during most of the days we were here. But there is an indoor pool that's not part of the water park and it was SO nice. Very warm and clean and the hot tub was perfection. My kids liked the arcade. Elevators are so quick- to my car from the 8th floor in record breaking speeds lol. Loved it - 5 stars from us! (I do not know why people say bad things about this hotel.. ) Sent from my iPhone

By , from Midwest on Dec 10, 2017

Review comment responded on Jan 18, 2018

Thank you for the detailed review. We truly appreciate your feedback. I will be sure to pass the praise to Teresa and staff. Our dedicated staff is here to ensure your stay is a memorable one! We are thrilled you and your family enjoyed your time with us and hope to see you again!

2

aged, run-down, and in desperate need renovations

Everyone

The hotel is within walking distance of arrowhead stadium making it an attractive option for someone looking to take in a football game. However, the hotel is completely run-down and lacks cleanliness. I would not recommend staying there unless there are literally no other options. One positive was the staff. They were extremely professional and courteous.

By , from nevada on Nov 29, 2017

Review comment responded on Jan 19, 2018

Thank you Mary for the review. I am sorry that we fell short of your expectations. I can assure you our number one priority is the comfort of our guests. We appreciate the feedback and your concerns have been passed to management to review. We hope you give us another shot in the future.

2

old and outdated

Everyone

Hotel is old and outdated. it needs some major improvements. Also, skip the BBQ restaurant, it definitely gives KC a bad name for BBQ and there are lots of good BBQ elsewhere in KC.

By on Nov 27, 2017

Review comment responded on Jan 18, 2018

Thank you for taking the time to leave a review. I am sorry we fell short of your expectations. I will pass on your concerns about the BBQ to the restaurant as well. Your review will be passed to the proper staff as well. Thank you.

3

nice lobby...rooms-eh

Everyone

A/C stuck on in first room, dirty with hair in the sink, moved to second room and no hot water. Nice hotel if they could get there act together just very poorly managed.

By , from Odessa, TX on Nov 12, 2017

3
Everyone

Toilet was partially plugged & leaky flipper in tank caused it to flush every 7 mins. I called Main Desk & they promised to fix ASAP, but they never did.

By on Aug 24, 2017

Review comment responded on Aug 28, 2017

I want to sincerely apologize for the lack of service. Your review has been sent to management.

3

good location, but outdated

Everyone

The staff was very friendly and the location was good. Just a short drive downtown. The hotel seems old and in need of some updating. I guess the waterpark isn't open much and costs extra. The indoor pool is like a dungeon. I wouldn't stay here again, but with the eclipse it was the only thing available.

By on Aug 23, 2017

Review comment responded on Aug 28, 2017

Thank you for the review! I can assure you our dedicated staff is here to make your experience a positive one. The hotel is looking to get upgrades in the near future. We hope to see you again.

4

great location

Everyone

This is a great location to go see a ball game. Across the Interstate is Kaufman Field. This hotel offers a free shuttle (but it is walkable).

By , from Regina, SK on Jun 28, 2017

Review comment responded on Jul 5, 2017

Thank you Darci for the review. You are correct is stating that we are a busy hotel especially on game days! We appreciate the feedback and will take your suggestions under consideration.

3

close to royals stadium which is why we stayed.

Everyone

Overall it was OK. Shuttle to and from games was a benefit. Room cleanliness just OK. Rest of hotel fine. Restaurant for breakfast was not great. Nice people but poor service and got both of our orders wrong when restaurant was less than 1/2 full.

By , from Denver on Jun 26, 2017

Review comment responded on Jun 30, 2017

Thank you for the review. I am pleased you enjoyed your stay. We appreciate your feedback and are always eager to improve the guest experience.

4

comfortable & quiet room

Everyone

I stayed in KC for work and selected this hotel for it's reasonable room rate. Upon arriving at the hotel I learned there was an MLB game going on and the hotel seemed very full. I was concerned there were going to be noise issues with all the kids and families staying. I was at the end of a hall and had no noise issues at all. The room was very quiet and comfortable. The room I was in had new carpet, new wall vinyl in the bed / living area, some new furniture and the bed was comfortable. The bathroom was a little on the small side, but I figure this is due to it being a corner room and wasn't really an issue. I read some of the previous reviews before staying. For me, there was plenty of hot water, not really any elevator issues even when everyone returned to the hotel at the same time after the MLB game. The lobby and bar area were nicely decorated and looked to have been recently remodeled. I did not arrive in time to eat at the restaurant so I can';t comment on that. Overall, I got more than I expected and was pleased with my stay.

By on Jun 22, 2017

Review comment responded on Jun 30, 2017

Thank you for taking the time to write such a great review. I am glad you enjoyed your stay and trip. We hope to see you in the future.