I booked this property because of the full kitchen and bath/shower on both floors. Our point of contact was Marika who was extremely attentive and responsive during our entire stay. On our 3 face-to-face interactions with her, she offered to take our family photos, take out the trash, and she even flagged down a cab for my parents on their last day so that they could catch their flight in time. She was my mom's private concierge, answering her every question promptly. Lastly they have the most comfortable pillows. I highly recommend this property to anyone looking to travel to Kanazawa, and especially with older family members who might require more assistance and personal touch. This has been our best VRBO stay to date.