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Sheraton Kampala Hotel

4.0 out of 5.0

Recent guest reviews

A lot of construction work. Very noisy and no hot water. Complained to manager who said sorry where they have already contracted with contractors and can't stop the construction work. Not going again and will switch to another hotel

At the hotel entrance there are Security men that check everyone like At the Airport including the guest. The room was old including the air conditioner and bathroom. Breackfast was good I order an omellete

Very good service and environment. though the dinner was taking too long to be delivered after ordering and on both days i had dinner, the meat was too tough.However, the cleanliness of the room and bathroom was superb.

Excellent facilities. The accommodation facilities are excellent. Regarding the meals, I very much enjoyed the blend of the traditional Uganda Matoke and peanut source. Hotel provides panoramic view of Kampala City, overlooking the seven hills. I too enjoyed walking in the lawns. Looks forward to visit again

Good reception on entrance, security well organized, varieties of meal and customer eats according his choice. I admired to much the garden and how it is very clean. I appreciated also shops within the hotels.

Great location if on a business trip. Breakfast is very good and the hotel offers two restaurants with many options. The expensive restaurant is very good. Staff is very friendly and helpful. Rooms are average, but a renovation is needed, especially the bathrooms.

Hotel service not bad at all however rooms (bathroom) need some renovation. For a hotel like Sheraton having so old design is surprising though taking into consideration the price they charge. Food is great and pastry shop is

Great hotel, Friendly staff, decor and service. Rooms were very clean and had a safe and bottles of water. Restaurant had varieties of food on the menu. Charges were reasonable. Quick service as well. Grounds were very well maintained.

Great for business and leisure in the heart of Kampala. Excellent restaurants. One negative for me was the executive lounge - poor selection of food and seating. Not sure why they didn’t serve Ugandan coffee!!!

My stay at this hotel was very good although i should have been warned that the drinks in the fridges in the rooms are not part of the accomodation bill. Otherwise your foods are nice and the place is very nice.

Ternan Avenue Kampala

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sheraton Kampala Hotel places you within 2 miles (3 km) of Gaddafi National Mosque and The Acacia Mall. This 236-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. In central Kampala, the hotel is also close to Mulago Hospital and British High Commission.


There are ample dining options with 5 onsite restaurants, including Paradise Grill, which specializes in barbecue. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Sheraton Kampala Hotel's 236 rooms are recently renovated and provide balconies, minibars, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, safes, and phones.

Property features

Sheraton Kampala Hotel features an outdoor pool, a children's pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for USD 50 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

52.0% of guests recommend this hotel

Total of 826 reviews