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Sheraton Kampala Hotel

4.0 out of 5.0

Recent guest reviews

A very comfortable and friendly hotel with good atmosphere in public areas. Staff very helpful and professional. Good food and service in the restaurant - particularly enjoyed the Turkish buffet and Nile Gold beer. Hoping to return

The hotel staff were uniformly excellent and very helpful. The room was clean and comfortable and the food was good. The café in the main lobby is a nice place to sit and get work done and the coffee was great.

I liked the rooms, I found them clean. The water supply was also good never had a problem with water running out during a bath. The food was nice, but on the other side, the waiters would take long to come and serve us as we travelled as a team and twice in our 6 day stay I was given the wrong order first. I had this problem in the evenings.

The hotel in general is good, the Garden is wonderful and the outdoor restaurant as well , breakfast is excellent. one thing is that the room is old not really up to the Sheraton level/standard, it needs renovation.

Stayed 8 days. Excellent accommodations. Comfortable mattresses. Staff are very on top of things. All restaurants on site are great. Highly recommended. Beware if have more than 1 person in room. Extra $40 us per night per extra person

I had a very good experience during my stay at the Sheraton. The staff are amazing, they are all very nice and full of life. The quality of service is very high from check in to check out. The food was really nice and it is in a variety of choices and all very tasty and appealing. I ate some new dishes which I had never tried before and all in all it was absolutely really good. The view in my room was beautiful. I made new friends with the girls waitressing during the nights I was there and they were all very nice. There was good entertainment most of the nights. And the DJ from the bar on Friday night was the best. A very sweet and friendly guy. I had a good time for sure on my last day

The Sheraton gets better each time I visit it. This time, the hotel excelled itself in terms of quality of service, the comfort in the rooms and general infrastructure. I note that I wrote on my last visit about the A/C. No problems this time. Everything worked just as it should.

I have been staying with Sheraton Kampala for past almost 20 years and have seen three major renovations and management changes, in past 20 years. Staff is very friendly ! Food, specially breakfast needs attention !

I enjoyed my stay as the staff were friendly, professional and responsive. The food was delicious and the breakfast spread was full of great choices. The room I stayed in needed a bit of maintenance/repair in the bathroom but there were repairs going on so maybe they will get to all the rooms eventually. I really enjoyed the pool and the gym facilities.

The Sheraton is located in the heart of Kampala city. It is close proximity to a number of corporate offices and this enables you to be on time for your appointments. The rooms are excellent and the staff are friendly and helpful.

Ternan Avenue Kampala

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Sheraton Kampala Hotel places you within 2 miles (3 km) of Gaddafi National Mosque and The Acacia Mall. This 236-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. In central Kampala, the hotel is also close to Mulago Hospital and British High Commission.


There are ample dining options with 5 onsite restaurants, including Paradise Grill, which specializes in barbecue. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Sheraton Kampala Hotel's 236 rooms are recently renovated and provide balconies, minibars, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, safes, and phones.

Property features

Sheraton Kampala Hotel features an outdoor pool, a children's pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for USD 50 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Executive Room

King 1 | Twin 2 | Sleeps 3

Club Room

King 1 | Twin 2 | Sleeps 3

Presidential Suite

King 1 | Sleeps 3


King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 731 reviews