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SureStay Hotel by Best Western Sonora

2.5 out of 5.0

Recent guest reviews

Was double charged at this hotel. Had already paid through Orbitz but was asked for the credit card for incidentals/deposit. This hotel then charged me again for the room I had already paid for. Orbitz took care of this and Orbitz refunded my money when I called and explained. I was told at check-in that the room was already paid for through Orbitz but then the hotel "accidentally"? charged the card for the room....glad that I checked my statement carefully.

The hotel was OK for being so old. The room was clean, however, the shower hardly had any water pressure at all. The breakfast was nice, someone was there to make you fresh eggs or an omelet.

This is the nicest Best Western I have ever stayed at. The staff were very friendly. The room was comfortable and clean. They have a cool come in the morning to make a made to order free breakfast. Highly recommended

Booked a suite so we could have a refrigerator. Listed below were the problem s.

Room and bedding smelled terribly. Urine and sweat smell. Room musty. Will not stop here on our way back.

Everything was good except we didn't get breakfast included because the kitchen closed earlier then the regular time.

Traveling through Texas, this is a perfect place to stop ... close to I-10 but quiet. Nice room although the outside could use some upgrading. Excellent breakfast & very nice staff.

Our room was very comfortable and seemed new as far as paint and furnishings. HAC system worked very well. Enjoyed the free breakfast both morning and staff was always friendly and helpfu

We made a last minute trip to the Sonora Caverns. I reserved the room just hours before our arrival, and just a few miles from the caverns. The stay was enjoyable, the breakfast was very good. I will do this again soon.

Nice stop on a long road trip. Clean room, friendly staff & great mexican food restaurant/margaritas next door. Good experience.

I was pleasantly surprised with the hotel. Clean and comfortable and large rooms. I would definitely go back. Was a stopover on a long trip - was better than most. No complaints. good value.

Air conditioner didn't work. Told person at desk, she said we must have "frozen it". We didn't. She was somewhat snotty. Also told her lock on door was not working properly. Carpet was dirty also. Did have good breakfast

Screaming beer drinkers kept us wide awake from midnight to 3:35 am. What would result in a citation for distrubing the peace in a civilized Texas city such as Austin or College Station means abolutely nothing in the West Texas hinterlands. Avoid staying here on a Saturday night. Otherwise, nothing wrong at all with the motel.

Room was very clean and staff attentive. Nice breakfast room.

270 Highway 277 N Sonora TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

SureStay Hotel by Best Western Sonora places you within a leisurely stroll of Sonora Golf Course and Old Sonora Ice House Ranch Museum. This 54-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Eaton Hill Nature Center is also 0.8 mi (1.2 km) away.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All of SureStay Hotel by Best Western Sonora's 54 air-conditioned rooms provide washers/dryers, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

At SureStay Hotel by Best Western Sonora, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for SureStay Hotel by Best Western Sonora

Everyone (5) Couples (3) Business (2) Family (2) Friends (1) Other (1)
1

ok hotel, but watch your credit card statement.

Everyone

Was double charged at this hotel. Had already paid through Orbitz but was asked for the credit card for incidentals/deposit. This hotel then charged me again for the room I had already paid for. Orbitz took care of this and Orbitz refunded my money when I called and explained. I was told at check-in that the room was already paid for through Orbitz but then the hotel "accidentally"? charged the card for the room....glad that I checked my statement carefully.

By , from CA on Jul 30, 2017

Review comment responded on Sep 1, 2017

Dear Clack, Please accept my apology for double charge on your stay. We take all comments from our guest seriously and let me assure you that the issues you have brought to our attention have been addressed. We hope you will give us another chance in the near future. Thank you again for taking the time to write a review. Sincerely, Danny J.

3

ok hotel

Everyone

The hotel was OK for being so old. The room was clean, however, the shower hardly had any water pressure at all. The breakfast was nice, someone was there to make you fresh eggs or an omelet.

By , from Houston, TX on Jun 21, 2017

Review comment responded on Jun 27, 2017

Dear dld123, Thank you taking time leave feedback for your recent stay with Best Western Sonora Inn. Please accept my apology on behalf of the engineering team team. We did assign work order to engineering team to look in to water pressure. I glad that you enjoyed your rest of stay and good breakfast in morning. I hope we will see you in future and we server you better than last time. Sincerely, Danny J.

5

clean, comfortable hotel

Everyone

This is the nicest Best Western I have ever stayed at. The staff were very friendly. The room was comfortable and clean. They have a cool come in the morning to make a made to order free breakfast. Highly recommended

By , from Lakeland, Fl on May 20, 2017

Review comment responded on Jun 27, 2017

Dear Ryan, On behalf of the entire team here at the Best Western Sonora Inn, we thank you for choosing our hotel and for the outstanding review. We are very pleased to hear you were well taken care of and we look forward to seeing you again soon! General Manager Danny J

3

just a quick overnight stay

Everyone

Booked a suite so we could have a refrigerator. Listed below were the problem s.

By , from Florida on Sep 19, 2016

2

wouldn't stay again.

Everyone

Room and bedding smelled terribly. Urine and sweat smell. Room musty. Will not stop here on our way back.

By on Apr 15, 2016

3

overnight stay

GetawayWithFriends

Everything was good except we didn't get breakfast included because the kitchen closed earlier then the regular time.

By on Sep 25, 2015

4

great place to stop

Singles

Traveling through Texas, this is a perfect place to stop ... close to I-10 but quiet. Nice room although the outside could use some upgrading. Excellent breakfast & very nice staff.

By on Sep 14, 2015

5

very nicely maintained facility

Families

Our room was very comfortable and seemed new as far as paint and furnishings. HAC system worked very well. Enjoyed the free breakfast both morning and staff was always friendly and helpfu

By on Jul 16, 2015

4

convenient, clean, affordable

Families

We made a last minute trip to the Sonora Caverns. I reserved the room just hours before our arrival, and just a few miles from the caverns. The stay was enjoyable, the breakfast was very good. I will do this again soon.

By on Oct 20, 2014

4

great rest stop

Couples

Nice stop on a long road trip. Clean room, friendly staff & great mexican food restaurant/margaritas next door. Good experience.

By on Aug 19, 2014