The host got back to us immediately and tried to resolve heating and electricity issues. But be aware that there are window air conditioners and alternate heating sources in three of the rooms until central heat/AC are repaired.Ask about them before booking because alternate heating and power outages negatively impacted our stay here. It’s a very cute, clean rental in a quiet location easily accessible to the wineries, and once heating and electrical concerns are resolved, this would most def be a 5 star place to stay!