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1Tebrau Premium Suites by 12stay

3.5 star property

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A modern dining area with a table set for four, a potted plant, and hanging pendant lights.
40-inch flat-screen TV with cable channels, LED TV
40-inch flat-screen TV with cable channels, LED TV
Apartment, 3 Bedrooms | 1 bedroom, desk, iron/ironing board, free WiFi
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Block B0118, Residence at 1 Terbrau, Jalan Terbrau, Off Taman Seri Setanggi, Johor Bahru, Johor, 81100
  • Place, Holiday Plaza
    ‪3 min drive‬
  • Place, KSL City Mall
    ‪4 min drive‬
  • Place, Mid Valley Exhibition Centre
    ‪4 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for 3 Bedrooms 1049 Sqf

3 Bedrooms 1049 Sqf | 1 bedroom, desk, iron/ironing board, free WiFi

3 Bedrooms 1049 Sqf

  • 1049 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for 3 Bedrooms 1238 Sqf

3 Bedrooms 1238 Sqf | 1 bedroom, desk, iron/ironing board, free WiFi

3 Bedrooms 1238 Sqf

  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Studio

1 bedroom, desk, iron/ironing board, free WiFi

Studio

  • 621 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Johor Bahru

Located in Central District within a mile (2 km) of Holiday Plaza, 1Tebrau Premium Suites by 12stay is within 2 miles (3 km) of KSL City Mall. This 3.5-star apartment building welcomes guests with 25 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Holiday Plaza - 3 min drive - 1.2 miles
  • KSL City Mall - 4 min drive - 1.4 miles
  • Mid Valley Exhibition Centre - 4 min drive - 1.7 miles
  • The Mall - 4 min drive - 1.7 miles
  • Johor Bahru City Square - 7 min drive - 3.5 miles

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Seletar Airport (XSP) - 35 min drive

Restaurants

  • ‪Dessert Murah Akak Gemok - ‬9 min walk
  • ‪Marrybrown - ‬10 min walk
  • ‪Restoran Rumah Singgah Roti - ‬7 min walk
  • ‪JAZ Coffee - ‬8 min walk
  • ‪Nasi Kandar Seri Mutiara - ‬1 min walk

About this property

1Tebrau Premium Suites by 12stay

1Tebrau Premium Suites by 12stay features an outdoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include free WiFi in public areas, an arcade/game room, and a garden.
Each apartment is air-conditioned and features a kitchen and 2 bathrooms, and there's space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi and a 40-inch LED TV with cable channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a dryer, an electric kettle, and a ceiling fan. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Arcade/game room
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 25 units
  • 30 floors
  • Built in 2016
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM—-9:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Property is also known as

1Tebrau Premium Suites 12stay Apartment Johor Bahru
1Tebrau Premium Suites 12stay Apartment
1Tebrau Premium Suites 12stay Johor Bahru
1Tebrau Premium Suites 12stay
1tebrau Suites By 12stay
1Tebrau Premium Suites by 12stay Apartment
1Tebrau Premium Suites by 12stay Johor Bahru
1Tebrau Premium Suites by 12stay Apartment Johor Bahru

Frequently asked questions

Is a free cancellation option available at 1Tebrau Premium Suites by 12stay?

1Tebrau Premium Suites by 12stay offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see within easy reach of 1Tebrau Premium Suites by 12stay?

This apartment is situated in Central District, close to KSL City Mall, Johor Bahru Customs, Immigration, and Quarantine Complex, and Johor Bahru City Square. You'll also find Plaza Pelangi and Komtar JBCC within a short drive.

Will I be able to park at 1Tebrau Premium Suites by 12stay?

Yes, self parking is offered for free at the apartment.

Does 1Tebrau Premium Suites by 12stay include a casino?

No, 1Tebrau Premium Suites by 12stay doesn't have a casino.

Is there an indoor pool at 1Tebrau Premium Suites by 12stay?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is 1Tebrau Premium Suites by 12stay a good place to stay for couples?

Couples staying at this apartment will appreciate amenities like a rainfall showerhead and a kitchen as well as an outdoor pool.

Does 1Tebrau Premium Suites by 12stay have a hot tub?

No, there isn't a spa tub at this apartment.

Does 1Tebrau Premium Suites by 12stay feature a restaurant that includes a breakfast menu?

No, 1Tebrau Premium Suites by 12stay doesn't have a restaurant that serves breakfast.

Does 1Tebrau Premium Suites by 12stay allow pets to stay free of charge?

No, pets and service animals aren't allowed at 1Tebrau Premium Suites by 12stay.

Does 1Tebrau Premium Suites by 12stay have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

Where is the closest airport to 1Tebrau Premium Suites by 12stay?

The closest major airport to 1Tebrau Premium Suites by 12stay is Seletar Airport (XSP), which is 15 mi away (35 minutes by car). Another top airport is Senai International Airport (JHB), which is located 16.8 mi away (33-minute drive).

Can I book a room with a balcony at 1Tebrau Premium Suites by 12stay?

Yes, some apartments at 1Tebrau Premium Suites by 12stay offer a balcony.

1Tebrau Premium Suites by 12stay Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Siti

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A great stay for a big family.

The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!! Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother. Thank you
Stayed 1 night in Oct 2017
Verified

4/10 Poor

Kumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Uncleanness

The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning. I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper. Other amenities provided OK. Pool was fabulous. 1 security guard said use of sunblock not allowed? Find this ruling really weird.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but not provided drinking water.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st and the last time....

It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

Miss J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever !!!!

We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall was good.

It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Tebrau 1 premium 12 stay

The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Bad Experience with Hotels.com

I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Stayed 1 night in Dec 2017
Verified

8/10 Good

boon huat

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Overall good stay

Overall all good , but my family feel haunted , we booked few rooms
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The stay was ok................................................
Stayed 1 night in Nov 2017
Verified

4/10 Poor

SyakimIzzRara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The room cleanliness is the only thing execellent

I arrive by 3.pm to check in but no one or no counter to check in. Since the facilities is new, the lobby, elevator and walkaway is still under construction. No assistance for check in and i have to wait almost 1 hour to get my room. The parking also is payable. Not enough access card to enter and the security cant speak english or malay. There was only one person whose doing all the runners. Thanks to him.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Cheonh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Verified

8/10 Good

johari

Liked: Room comfort
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Maliki Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Rafeah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017