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Palazzo Hotel

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Photo gallery for Palazzo Hotel

A hotel with a large pool, sun loungers, umbrellas, and a grand building with a central entrance.
Breakfast, lunch and dinner served
Front of property
A large building with a central courtyard, a fountain, and a statue.
A grand entrance with a marble floor, a central blue bench, and a red rope barrier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Place, Montecasino
    ‪3 min walk‬
  • Place, Fourways Farmers Market
    ‪3 min walk‬
  • Place, Fourways Mall
    ‪13 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a chandelier, a desk with a lamp, a chair, and a mirror.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

A spacious hotel room with a large bed, two bedside tables, a desk, a chair, and a painting on the wall.

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Johannesburg

Located in Sandton, Palazzo Hotel is adjacent to Montecasino and within a 10-minute stroll of Croc City. This 246-room, 5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Montecasino - 3 min walk - 0.2 miles
  • Fourways Farmers Market - 3 min walk - 0.2 miles
  • Montecasino Bird Gardens - 5 min walk - 0.3 miles
  • Croc City - 8 min walk - 0.5 miles
  • Fourways Mall - 13 min walk - 0.7 miles

Getting around

  • Johannesburg Sandton Station - 26 min drive
  • O.R. Tambo Intl. Airport (JNB) - 32 min drive

Restaurants

  • ‪Malt Barrel & Fire - ‬13 min walk
  • ‪Fireroom (Sushi & Grill) - ‬8 min walk
  • ‪@Monte Wine Bar & Restaurant - ‬8 min walk
  • ‪Fego Caffé - ‬4 min walk
  • ‪Donatella's - ‬7 min walk

About this property

Palazzo Hotel

At Palazzo Hotel, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Other amenities at this luxury hotel include a business center, a terrace, and a hair salon.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, minibars, and electric kettles are also available.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

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  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 607 reviews
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The price is $245
Jun 26 - Jun 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for ZAR 325.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Frequently asked questions

Is free cancellation available at Palazzo Hotel?

Palazzo Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Palazzo Hotel?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Palazzo Hotel on Jun 23, 2026 start from $273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Palazzo Hotel?

This hotel is situated in Sandton, just steps from Montecasino and Fourways Farmers Market, and within a short walk of Croc City. You'll also find Fourways Mall and Prison Break Market within a short drive.

Is there parking available at Palazzo Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Palazzo Hotel?

Spa services at the hotel include body wraps, massages, and mani/pedis.

Does Palazzo Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and in-room massages at this hotel.

Does Palazzo Hotel feature a casino at the property?

No, Palazzo Hotel doesn't have a casino.

Will I find an indoor pool at Palazzo Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Palazzo Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Palazzo Hotel?

No, this hotel doesn't have a spa tub.

Does Palazzo Hotel have a restaurant with a breakfast menu?

Yes, Palazzo Hotel serves buffet breakfast for a surcharge each morning at Medeo.

Will Palazzo Hotel allow pets to stay free of charge?

No, pets aren't allowed at Palazzo Hotel though service animals are welcome.

Are there connecting rooms at Palazzo Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Palazzo Hotel?

The closest major airport to Palazzo Hotel is Lanseria Intl. Airport (HLA), which is 11.9 mi away (27 minutes by car). Another top airport is O.R. Tambo Intl. Airport (JNB), which is located 22.9 mi away (32-minute drive).

Are there rooms with balconies at Palazzo Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a deck/patio.

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 513 reviews
Rating 8 - Good. 78 out of 513 reviews
Rating 6 - Okay. 30 out of 513 reviews
Rating 4 - Poor. 14 out of 513 reviews
Rating 2 - Terrible. 14 out of 513 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Staff & service, amenities
Disliked: Cleanliness
Great room, great staff, fab pool - a real holiday in the city!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bontle

Liked: Property conditions & facilities, room comfort
Had and Amazing stay….
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hesle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the first moment you walk in, to leaving!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and a only a small walk into montecasino for plenty of restaurant
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jubril

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Amenities
Great luxury hotel
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building and grounds were so beautiful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with amazing staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great hotel. Beautiful, convenient with plenty to do.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alexander Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, friendly staff
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel ,amazing grounds & staff

Staff were amazing and welcoming & the beautiful hotel grounds & food .
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great welcome from the staff who make me feel at home.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my4 th time to the property the staff is excellent!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic choice of hotel

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, great vibe, great staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and has things to do around the hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with exceptional staff and service.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Gr era at stay. Serene environment
Stayed 1 night in May 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and excellent staff
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bretts birthday stay

The extremely good service is what brought us back, a well trained team
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely stunning and the staff is top-notch.
Stayed 1 night in Jun 2023