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Recent guest reviews

VERY GOOD EVERYTHING NICE GOOD PRICE CENTER GREAT

Location was great. Bathroom just passable. Reception stafg waa very unfriendly to the ppint of making us feel uncomfortable. Housekeeping banged on our door more than once early morning to tell us to check out. Very very noisy in hotel

There was no AC for the three (3) nights stay. First day they told us to open the window. But the traffic noise was unbearable, cars honking, buses running by, ambulance sirens and scool bells from 6 am to 3 am at night. After we sent an email to Orbitz, the Manager told me that it was being fixed. It wasn't! There was a mini heat, 77-87F, the room was very uncomfortable with the heat, humidity and traffic noise. For the three nights, no one had AC, because it was "central". BUT the Lobby was nice and cool with AC running 24/7. I doubt the hotel has central AC at all since the thermostats in room don't reflact heat or cold, just heat, and the numbers are all faded. Very uncaring front desk managers and would not switch rooms when asked because of a nonworking refrigerator. False advertising on amenities. The Lobby is the best thing at the hotel and it stops there.

New renovation but good location near shops and restaurants light rail nearby

My first room was not to my liking. It smelled weird, and wasn't properly cleaned so I asked to switch. The person who I spoke with about switching wasn't exactly the friendliest, but I did get another room. It was basic, just what was needed for one person. Bathroom with towels, blow dryer, comfortable bed, closet, desk, chairs, tv, and a mini fridge and they put coffee, sugar, etc. there as well. The breakfast provided is very good, and the hotel is in a great location.

Tuff management Not worth that much Accommodate Comfort location Nice staff

Best possible location easy to get around and everyrhing from shopping at Center one to Center pharm to Central bus station and restaurants within minutes. Always stay here when I'm in Jerusalem, not luxury but everything else makes up for it.

Staff was accommodating, the room was clean, breakfast was fine

The room was dirty. It was noisy, even with ear plugs in. The lobby and restaurant was overcrowded with constant bus loads of people coming off tour buses. The only reason people continue to go to this hotel is because it's relatively inexpensive. But, it's not worth it, I'll pay the extra few dollars and go somewhere else next time.

The breakfast had a variety of food. Taste could improve.

The room's amenities were 1 step above shabby. Parking was a nightmare, and I was not given any helpful information when I requested it! I arrived at about 4:30am requesting that I might have the room 'till 5 pm. I was told not to worry. At 11:00 am I received a phone call telling me to leave. When I asked again if I could have the room longer I was told I'd have to leave by checkout time.

This hotel is perfect for Datieem people. There is a mikve in the hotel, a minyan on Shabat and also the Shabat meals are very good. The price is excelent for what you get, if you compare to other hotels. Is is 20 minutes by taxi from the Old City. It is almost not possible to walk to the Old City on Shabat, but during the week is a 30-40 NIS cab trip.

location location location, connected to a mall, easy access to restaurants

The Hotel is in a great location but the enterence for cars to drop off passengers is hard to find. They have their own undergound parking lot. Check in was easy, however the male receptionist's have nasty Israeli attidudes. They only provide keys for the rooms (not cards) which are very hard to use. the rooms are really old and shabby, the phone didnt work, the bathroom was smelly and dirty. They provide soap and shampoo dispensers in the shower. The beds are cheap dorm beds and are really low. the lobby is very nice and the breakfast is fair. the hotel provides wifi for $25.00 per day.

The Jerusalem Gate Hotel was one of the worst hotel experiences I have had in more than 30 years of traveling. The room was small and shabby. Every 8-9 hours the ceiling would mysteriously start to leak. (Thank goodness the leak was not over the bed.) The quality of the breakfast food was poor. The hotel staff was not friendly and very unhelpful. For example, I asked them to provide me with the local phone number of an airline office. They told me to call information from a pay phone on the street. I asked that they confirm my taxi pickup for my return to the airport. (They arranged for the taxi the day before.) The desk person refused to call and confirm the taxi. (And of course, the taxi had the wrong time and was late.) Upon check out, I asked for a receipt indicating that my bill had been properly settled. They refused to give me a receipt. But worst of all, the hotel caters to bus loads of young teenage travelers. For 4-5 hours each night, dozens of young teenagers ran wild through the hallways screaming and carrying on. BE WARNED. DO NOT STAY AT THIS HOTEL!

The free breakfasts were OK, but had the same food day in and day out. The beds were very uncomfortable, there were no dressers for your clothes and I had a watch stolen from my suitecase. There is a sign at the front desk saying that the hotel is not responsible for your valuables left in your room.

43 Yirmiyahu Street Jerusalem

Hotel highlights

  • Walking distance to International Convention Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

International Convention Centre is a short stroll from Jerusalem Gate Hotel, and other popular attractions like Machane Yehuda Market are within a mile (2 km). This 298-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Jerusalem and also close to Bible Lands Museum and Shrine of the Book.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the lobby lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

All 298 air-conditioned rooms feature safes and phones. Guests can expect free WiFi and plasma TVs. Hair dryers are also available.


Property features

At Jerusalem Gate Hotel, guests have access to a fitness center, free WiFi in public areas, and a conference center. If you drive, self parking is ILS 25 per day, or you can take advantage of the airport shuttle (available 24 hours) for ILS 250 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Jerusalem Gate Hotel

Everyone (8) Business (1) Couples (2) Family (8) Other (3) Friends (1)
5
Families Families

VERY GOOD EVERYTHING NICE GOOD PRICE CENTER GREAT

By on Sep 13, 2019

Review comment responded on Sep 15, 2019

dear guest thank you for staying and for sharing your remarks,we hope to see you soon

2
Families Families

Location was great. Bathroom just passable. Reception stafg waa very unfriendly to the ppint of making us feel uncomfortable. Housekeeping banged on our door more than once early morning to tell us to check out. Very very noisy in hotel

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

dear guest will take all your remarks in to consideration

1
Partner Couples

There was no AC for the three (3) nights stay. First day they told us to open the window. But the traffic noise was unbearable, cars honking, buses running by, ambulance sirens and scool bells from 6 am to 3 am at night. After we sent an email to Orbitz, the Manager told me that it was being fixed. It wasn't! There was a mini heat, 77-87F, the room was very uncomfortable with the heat, humidity and traffic noise. For the three nights, no one had AC, because it was "central". BUT the Lobby was nice and cool with AC running 24/7. I doubt the hotel has central AC at all since the thermostats in room don't reflact heat or cold, just heat, and the numbers are all faded. Very uncaring front desk managers and would not switch rooms when asked because of a nonworking refrigerator. False advertising on amenities. The Lobby is the best thing at the hotel and it stops there.

By , from SFO on May 3, 2019

Review comment responded on May 5, 2019

dear guest thank you for your remarks , our AC system was in transition to summer ,it takes 48 hours for the system to reboot ,we hope to have you as our guest again best regards

1
Everyone

By on Apr 3, 2019

Review comment responded on Apr 10, 2019

dear guest thank you for your opinion

3
Everyone

By on Jan 30, 2019

3
Everyone

New renovation but good location near shops and restaurants light rail nearby

By on Jan 29, 2019

Review comment responded on Jan 29, 2019

Dear guest thank you for your opinion

5
Everyone

By on Nov 7, 2018

Review comment responded on Nov 8, 2018

we thank you fir your kind review

4

just right for what i needed

Everyone

My first room was not to my liking. It smelled weird, and wasn't properly cleaned so I asked to switch. The person who I spoke with about switching wasn't exactly the friendliest, but I did get another room. It was basic, just what was needed for one person. Bathroom with towels, blow dryer, comfortable bed, closet, desk, chairs, tv, and a mini fridge and they put coffee, sugar, etc. there as well. The breakfast provided is very good, and the hotel is in a great location.

By on Feb 14, 2018

4

old

Everyone

Tuff management Not worth that much Accommodate Comfort location Nice staff

By , from eg on May 9, 2017

2

dirty, smelled like cigarettes

Everyone

By on Oct 29, 2016

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