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DEM Hotel Jerusalem

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Photo gallery for DEM Hotel Jerusalem

Minibar, in-room safe, desk, soundproofing
Lobby
Basic Double Room | Minibar, in-room safe, desk, soundproofing
Hallway
Shower, free toiletries, hair dryer, slippers

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
12 Ben Hillel St, Jerusalem, Jerusalem District, 9423114
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪10 min walk‬
  • Place, Machane Yehuda Market
    ‪10 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

View all photos for Luxury Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Luxury Double or Twin Room, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Minibar, in-room safe, desk, soundproofing

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Jerusalem

Located in Jerusalem City Centre, DEM Hotel Jerusalem is next to Ben Yehuda Street and Zion Square. Each of the 10 rooms at this hotel includes a kitchenette, a refrigerator, and a minibar.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 miles
  • Jerusalem Great Synagogue - 8 min walk - 0.5 miles
  • Mamilla Mall - 10 min walk - 0.6 miles
  • Machane Yehuda Market - 10 min walk - 0.6 miles
  • Western Wall - 10 min drive - 1.2 miles

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 17 min drive
  • Yekuti'el Adam Station - 18 min drive
  • Ben Gurion Airport (TLV) - 56 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Big Apple Pizza (ביג אפל פיצה) - ‬2 min walk
  • ‪Muffin Boutique - ‬1 min walk
  • ‪Cafe Rimon - ‬2 min walk
  • ‪Gagou De Paris - ‬1 min walk

About this property

DEM Hotel Jerusalem

Guests of DEM Hotel Jerusalem enjoy features like a nightclub, free WiFi in public areas, and a library. For transportation, you can make use of an airport shuttle (available 24 hours) for ILS 300.00 per vehicle one-way, as well as an airport shuttle. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. This hotel also has free newspapers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Kitchenettes, refrigerators, and minibars are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (ILS 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Library
  • Nightclub

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ILS 300.00 per vehicle (one-way)
  • Nearby parking fee: ILS 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No alcohol is served at DEM Hotel Jerusalem.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

DEM Hotel
DEM Jerusalem
DEM Hotel Jerusalem Hotel
DEM Hotel Jerusalem Jerusalem
DEM Hotel Jerusalem Hotel Jerusalem

Frequently asked questions

Is free cancellation available at DEM Hotel Jerusalem?

DEM Hotel Jerusalem provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DEM Hotel Jerusalem?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at DEM Hotel Jerusalem on Jun 22, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near DEM Hotel Jerusalem?

This hotel is situated in Jerusalem City Centre, just steps from Ben Yehuda Street and Zion Square, and within a short walk of Machane Yehuda Market. You'll also find Mamilla Mall and Jaffa Gate less than a mile away.

Is parking available on site at DEM Hotel Jerusalem?

No, this hotel doesn't offer parking.

Does DEM Hotel Jerusalem feature a casino at the property?

No, DEM Hotel Jerusalem doesn't have a casino.

Is there an indoor pool at DEM Hotel Jerusalem?

No, there is no indoor pool at this hotel.

Is DEM Hotel Jerusalem a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a kitchenette, and slippers.

Are there hot tubs at DEM Hotel Jerusalem?

No, this hotel doesn't have a spa tub.

Does DEM Hotel Jerusalem feature a restaurant that includes a breakfast menu?

No, DEM Hotel Jerusalem doesn't have a restaurant that serves breakfast.

Does DEM Hotel Jerusalem allow pets to stay for free?

No, pets aren't allowed at DEM Hotel Jerusalem.

Are there connecting rooms at DEM Hotel Jerusalem?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to DEM Hotel Jerusalem?

The closest major airport to DEM Hotel Jerusalem is Ben Gurion Airport (TLV), which is about 25.3 mi away.

Are there rooms with balconies that I can book at DEM Hotel Jerusalem?

No, you won't find guestrooms with balconies at DEM Hotel Jerusalem.

DEM Hotel Jerusalem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location and very friendly staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Courteous and kind staff. Place was simple and clean. Perfect location and great price.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Janne

Disliked: Cleanliness
Great location, nice personell, but did not look clean
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Norma

Disliked: Amenities, property conditions & facilities
Change locks on doors.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Moises

Disliked: Cleanliness, amenities, property conditions & facilities
This place is abismal. Walls full of mould. Flimsy room door with gaps so all noise from hall whether late at night or 5a comes through. Converted office floor into room. Can’t be called even a hostel, let alone a hotel. The owner/receptionist/cleaner abusive and rude. The sheets blanket and pillow had makeup, hair and other stains. For your health and sanity, keep away
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheets had stains and other persons hair in it. Bed side lights and fridge did not work. Staff lied to me when they advised issues were addressed next day (same sheets and lights/fridge still did not work), unable to offer a different room. Expected me to remake my own bed with clean sheets. Asked to meet manager who said they were out of town. Staff refused to refund three of four nights I did not stay. No follow up to my text messages.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned and ran. Great people who take pride in their establishment. Dublin Bar is 50 meters away and has a great group of people.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Meylinda

Disliked: Staff & service
You stay what you pay for, this is not hotel but hostel, broken down need upgrade, the location is very strategic though
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, staff friendly, small hotel (one floor - 10 -15 room - not sure exactly) located 5 min walk from Yaffa gate of Old City. Very convenient for self-exploring Old City, convenient public transportation from Jerusalem Central bus and train station. Clean and convenient. Area around hotel feel safe. But in a last day of our stay (4-24-2023) terror attacks happened 300 m ahead of us when we walk on the street to Mahaneh Yeguda Market.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Havital

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location However, i would NOT consider this place a hotel, probably not even a motel, more like a single room in a dirty hostel. My bathroom was dirty, as soon as i turned on the A/C stuff came out and landed on my bed, the owner (or evening guy, not sure if he is the owner) instead of apologies offered some yelling and said its just dust and maybe he should replace the filter, i don't know what it is but it was large and thete were a lot of whatever it was that landed on the bed. i asked to replace the sheets and clean the faucet, which aside from being filty was broken and had scolding hot water only. He didn't want to change the sheets, told me to go elsewhere, i asked for my money, he said i paid expedia not him, so i should ask expidia, he kept yelling, and so i said look i asked you politely for clean sheets, its something i deserve to have when paying for a room, he complained i didn't pay that much, i said thats the rate you charge and regardless of rate i deserve clean sheets. He changed the sheets grudgngly and cleaned the Faucet. Awesome location, never again!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room reserved is not the same that the picture

The room that was reserved and that appears in the photo of the reservation confirmation is larger than the one they gave us I made the claim and said that this was not the room we reserved
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Una desilusión. Habitación mas pequeña y diferente, para peor, como se muestra en el website. Servicio de recepción no funciona bien.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
No reception makes it very difficult as an international traveller.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for Jerusalem visits! The rooms are just enough and it’s equipped with everything you might need. It’s a bit difficult to find as there is no sign outside but we got some help from the nearby store. I would recommend it because of the location as well!!
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The location is good and the room was big but it smelled very bad and we couldn't close the windows.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist kein Hotel. Eine Wohnung ohne Service, ohne Informationen,
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Heater was not working and they tried to fix 2 days in a row . No heating so they brought a spacer heater . Did the job but noisy No service of room on Saturday
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

marie christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander absolument!!

Le top difficile de trouver mieux!!!!
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Room comfort
Plus - convenient location, close to public transport and the Old City. Bed comfortable and room clean and fully functioning. Negatives - staff welcoming on arrival but then largely absent. My room had a couple of things wrong with it (see below) and after the first night I asked whether it might be possible to move to another. The man at reception said that he'd have to ask his manager later - but that evening, and generally in the evenings, there was no one on reception or seemingly anywhere in the hotel to follow this up with. So I stayed in the not very satisfactory room for all 4 nights. The problems with the room were * walls very thin and door not sound-proof so I could hear everything that was going on in the corridor * the shower had nowhere to place shower-gel and the like other than on the floor * there was a mini-bar in the room which had a glass door and a light on all the time - I had to use the surplus cushions from the bed to block the light at night * there was no chair in the room - the only place to sit was the bed In addition the condition of the lobby of the building (which, despite the evidence of the bell at the entrance, was I think exclusively for the hotel) was poor. The street door did not latch properly - and this, combined with the lack of staff at reception, meant that people from the street could get access to the room doors without effort or challenge.
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’entrée de l’immeuble est sal et la porte pas sécurisée (en particulier la nuit). Chambre propre en très bon état et service correct (un gâteau est à disposition tous les matins), La localisation est proche de la vielle ville mais sur une rue piétonne très bruyante la nuit
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Foi tudo bem! Pessoal simpático, excelente localização e limpo! Faltou apenas um chuveiro fixo grande no banheiro ao invés de ser um chuveirinho.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Michele Elisabeth

personnel adorable.tout était bien.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. The staff was great. A perfect temporary home in a Jerusalem!
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nouvel hotel confortable dans Ben Yehuda

Tres bien situé. Hotel tout neuf et chambres confortables avec un coin pour faire un café ou un thé Accueil chaleureux.
Stayed 1 night in Jul 2018