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Mayfair Hotel

3.0 out of 5.0

Recent guest reviews

Stayed with my husband and 2 boys (10 & 12), The Hotel is very well situated in the heart of St Helier so 5 min walk into King Street. The staff are very friendly and cant do enough for you. Our room was a lovely size with double bed & bunk beds. Large bathroom. The shower gel is in a tub on wall so easy to use. Plenty of towels and the shower is hot and enough power. Beds comfortable. had to ask for more cups and milk and insufficient and sadly they don't replace milk etc. unless you ask, We only had breakfast at the hotel and it was buffet style which was expected. Sadly cannot poach an egg as the 2 I had on separate days were solid. Not to worry though as plenty of other choice. Evening entertainment was good for a 3* hotel. Bar prices as you would expect. Nice little coffee shop inside. Average age of residents was 70, so quiet which I actually enjoyed, although my children probably would have liked some children around. Only drawback was the smoking outside hotel which you have to walk past from the car park to hotel - not pleasant. Also the sun terrace is a great idea at the top of the hotel, but was spoilt again by the smokers. We were on the top floor (3rd) and there was a small life available for those not wanting to use the stairs. The hotel could do with a little updating in decor.

Went in May like other comments felt the hotel was geared to the elderly market, I am 70 and found myself feeling overwhelmed with the general elderly group. This is not stated in their brief. I agree with other comments about the extremely hot atmosphere even in May with limited opening of the window. The rooms were clean but small, with extremely uncomfortable beds, breakfast was served in what I can only describe as the size of two ballrooms. However, the staff were friendly and helpful.

Arrived at hotel a short walk from the town centre, very quick check in the room was lovely and bright nice size and very clean bed comfortable tea and coffee what more could you want there I a pool sauna , gym if you want one, a sun deck which was well used. We were on half board breakfast buffet plus cooked breakfast we had a server called Fatima from Madeira she was very good food was always hot, evening meal 4 courses if wanted very varied menu again food always hot. All staff helpful and polite would recommend.

Booked as a Soul, Motown Weekender Hotel was wonderful. Clean. The staff were all friendly and helpful The Beds and rooms were very comfortable. Breakfast and Evening Meal was cooked fresh and beautiful

I would give this hotel 5 stars as I found it to be a beautiful spot with a great location, lovely staff and delicious Italian tapas style food...however I have went for a four star and only because a pre-ordered bottle of champagne and chocolate strawberries were missing on arrival to our room. The mistake was dealt with very professionally and Overall i had a great 3 day stay ...I would absolutely return when heading to London again. The bar is quite lively at night although while we were there the hotel was a hub for London fashion week..very glamorous indeed.

We have been to this Hotel a few times now and find everything about it excellent. The staff, cleanliness, food, lounge rooms are excellent. There is a rep. at the hotel Elaine who will put you right about anything you want to know about the Island. She helps even if you are an independent traveller. There is perhaps one downside, the pool/gym are a bit difficult if you are disabled or bad with walking.Hence only 4 out of 5 for rating. Rest of Hotel accessible. The Hotel is quite near shops about 10 mins and about 20 mins. to beach. The airport is excellent. We book with David Urquart and never had any problems [my wife has her own wheelchair]. This also applies to Easy jet flights, they are First Class with disabled. Urquart arrange transfers which again are very good. All buses on Island are low level access. The trip buses are not unless you can climb 5/6 steps onto a bus. Looking forward to our next visit. Forgot, entertainment on at night 6 nights per week.

From. Walking in reception lovely decore,friendly welcome and spotlessly clean. Room clean and very spacious. Large bathroom with plenty of space for toiletries. Bedroom had loads of wardrobe space plus two chairs and table,also a electric fan provided. We were half board and found the choice and standard superb waiting staff very friendly but not over powering. Evening entertainment was excellent too. This all made and excellent holiday and will definitely return. Absolutely faultless!

The hotel seems to cater for the elderly and non abled bodied. Lots of walking aids, wheelchairs, sticks etc. I expect for this reason the hotel is very very hot throughout and very uncomfortable especially in dining room and bedrooms. The bedroom was a lovely size as was the bathroom. Cleaned regularly and towels changed daily. Plenty of tea/coffee provided in bedrooms which was nice. Lots of choice for breakfast. Could have had evening meal in hotel but menu not our taste. Hotel provided evening entertainment but again geared towards very elderly i.e magicians claim to fame was that he had worked with Norman Widsom, Little and Large and Ken Dodd!!! Comfortable bar/lounge area for quiet evening drink or relaxation. Sun terrace to sit on if you can get a chair. St Helier has one way driving system, hotel on a rat run through this, traffic noise continuous, like sleeping on M25. Was in room 302 at front of hotel so could not avoid noise, also above smoking cabin with continuous chat chat chat noise, all hours. We either slept in very hot bedroom which was unbearable or had two small top windows we could open (not much use) which let all the noise in. Overall holiday in Jersey good, lots of history and tourist places to visit. Elizabeth Castle at St Helier is a must to visit, you go to it via a water vehicle and attending the 12noon parade a must. Durrell Zoo consists mainly of lots of varieties of monkeys, but does have three specticled bears. Easy to drive around Jersey, speed limit throughout island varies from 20-40mph only so no one rushing around (not even white van man). Parking can be a little challenging as no pay-display on island, all scratchcard parking which you have to purchase at specific locations in advance (not in the car parks).

The Mayfair is brilliant, very good breakfasts and evening meals. Situated just outside the town centre of St Helier. 15 minute walk takes you to the centre or 20 to bus station and harbours. Rooms have all you need and are clean and fresh with all the usual amenities.

A very friendly hotel which seems to cater for the older person. My room was spacious and spotlessly clean,the only down side was the lack of a decent view.The food was 4star quality,as was the service.You sat at the same table for every meal and had the same waiter through out your stay, wine and drinks in general were reasonably priced.There was some sort of entertainment at night,along with bingo,and you could book tours from the hotel during the day.Plenty of seating around the bar area and a cafe for snacks during the day.

50 St Saviours road St. Helier Jersey

Hotel highlights

  • Walking distance to Jersey Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Jersey Museum is a short stroll from Mayfair Hotel, and other popular attractions like Elizabeth Castle are within a mile (2 km). This 222-room, 3-star aparthotel has an indoor pool along with free in-room WiFi and free self parking. Also close to this St. Helier aparthotel are La Hougue Bie and Jersey War Tunnels - German Underground Hospital.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.


All 222 apartments provide coffee makers, phones, and desks. Guests can expect free WiFi and TVs. Bathrooms offer hair dryers and free toiletries.

Property features

At Mayfair Hotel, guests enjoy an indoor pool, a health club, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Double Room

Full 1 | Sleeps 2

Twin Room

Twin 2 | Sleeps 2

Family Room (With Bunks)

Full 1 | Sleeps 4


Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 852 reviews