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Mayfair Hotel

3.0 out of 5.0

Recent guest reviews

We stayed here last week on a B&B basis and found the hotel to be very acceptable, our room was clean and comfortable, the breakfast was good with cereals, fruit, ham, cheese etc. from the buffet and waiter service for the cooked items and tea/coffee and the staff were attentive and helpful. Although situated only an easy 20 minute walk from the centre there is a bus stop close by for the less active.

I have just returned from a very pleasant week at this hotel. The food was excellent with lots of choices our waiter for the week Miguel was lovely and extremely efficient. This hotel aims at the older people with music from the 50's and 60's which suited my friend and I down to the ground, there was lots of laughs and dancing most evenings, bingo a race night and an excellent magician. The drinks were very reasonably priced as well. The rooms were very clean and adequate for our needs. The only down side is that there is no air conditioning in the bedrooms which means that the windows have to remain open all the time. We were in room 225 which overlooks a very busy and noisy main road , the noise at times was unbearable every morning we were woken by traffic thundering by, dustbins being emptied and on our last day a pneumatic drill and we fell asleep listening to heavy traffic going by, as it is a city there is lots of traffic 24 hours a day. Putting air conditioning into these rooms would solve the problem and then everyone could close their window and shut out the noise. I would without hesitation go back to this hotel but I would request a room at the back which is much quieter. They have a little coffee shop in the hotel where you can buy sandwiches and cakes and toasters at very reasonable prices. Elaine the hotel rep is very knowledgeable and will help you in all kinds of ways. All in all a lovely holiday and would go back (with earplugs)!

We have just returned from a weeks stay at the Mayfair Hotel, our third visit in four years. Unfortunately this year the standard had gone down a lot, in particular the main evening meals and a waiter who appeared to have OCD. The rooms were good and the beds comfortable - although when we arrived there was drinks glasses in the room, obviously left from the last guests, (4 days later they were still there, until I took it upon myself to return them to reception). It took 25 minutes to get served in the bar in the afternoon, as the barman was busy in the coffee dock. When he did appear he was downright rude. However, Elaine the courier, is as per usual, really lovely and very helpful. The trips where outstanding, and Mark our coach driver on the Island tour was brilliant. The walking tour is worth every penny of the £5 charge. We had a great week in Jersey, but when we next holiday on the Island we will definately give the Mayfair Hotel a miss, handy as it is St Helier town centre.

Great location very easy to get to the town centre from here but some of the hotel staff are unfriendly and have terrible customer service!! Staff at the gym/spa were very nice as were the people that did our rooms. We waited 40 minutes for two toasted sandwiches and a bowl of chips!!! I had paid to include breakfast here for 7 days. We only ate here three times. There was better at the local cafe and cheaper. Not coming back to this hotel again.

me and my wife stayed here for seven nights two weeks ago and liked this hotel very central for town centre ,nice clean and friendly hotel ,was on half board and breakfast and evening meals were very good ,and staff were first class the two girls on recepition on the sunday helped us booked a trip to the horse racing on the sunday which was a good day out ,the bedroom and bathroom were cleaned every day and were quite modern ,would return again

My husband and I stayed at this hotel thinking that it would have been a nice experience, the pictures on the website looked nice, good price. As we arrived there was a huge line for check in, eventually did check in went upstairs to our room it was like visiting my great grandmothers house, dated decor, the room was super hot, no air condition, no fridge in the room, the curtains were dirty the room in general was dirty, so I asked to be moved, eventually they agreed but the other room was as bad! The staff were obnoxious. The restaurant was like something out of Faulty Towers, what an awful experience! Never again.....

Stayed at the hotel from 25 - 28 July 2017. The hotel wasn't far from town, a five minute walk got you to the start of the shops. Check-in was quick, efficient and friendly. Our room was spacious, the bathroom was huge and both rooms were very clean. The beds were very comfortable. Didn't use the other facilities or eat in the hotel, though we did use the bar, which was reasonably priced and busy. If the weather had been better would probably ave used the sun terrace. The only problem we had was the noise from the main road. We were on the first floor facing the road and needed the windows left open and the traffic noise was really bad, but the comfortable beds did help. Would definately come back again

I have just returned from Jersey from a long weekend to celebrate my birthday. Check in was easy although we did have to wait for our room to be ready. We had a drink in the bar while we waited which was no hardship. The hotel is very conveniently placed within easy walking distance to the town centre which was great. There was always plenty of room to park the hire car which we had. The room we had was quite compact but had everything we needed. There were a few toiletries in the bathroom which was nice. The bed was really comfortable and lots of channels to watch on the tv. Here is the bad part. The room was unbearably hot and I mean really hot. You could only open the window a few inches and there was no air coming in at all. Luckily there was a fan in the room which had on constantly. The pool, steam room and hot tub was good although there were people hogging the hot tub all the time. The hotel seems to cater for customers of the older generation but this was no bother to us. Breakfast was ok and the service was really good. I would go back again for another visit but would probably have another room, a cooler one if possible as this would be the only thing to put me off. Overall a very pleasant stay.

stayed here in june very large hotel catering for mainly over fifties at this time of the year. room quite large requested twin got a king size and a twin room and bathroom had both been updated. no air con but not needed when we were there. food again good for 3 star, choice of three or four .on each course. Breakfast good choose what you want also cold buffett. drinks at bar reasonably priced. It was quite a walk to shops and harbor but there are plenty of buses. staff very friendly and helpful, use of spa but I found the pool too hot it would be good in winter. entertainment on a couple of nights was excellent and plenty of comfortable seating in lounge area. if I went to jersey again I would certainly stay here.

Overall, this is a great value hotel, with most staff friendly and welcoming. We booked through the Channel Islands direct holiday service, who also arranged the flights. We found the public areas and our room to be clean, our twin room was large and pleasant, we had a big bathroom too. A fan was provided in the room, and we did use this at night. The window would only open a few inches - however it does say in the hotel information card that you can ask to have the screwed down limiter removed to open it wider if you wish. Food was plentiful and varied. I have seen breakfast buffets with more variety, but there was a good amount to choose from and for the cooked part which was served to the table, you could choose whatever combination you wanted from the full English breakfast or kippers, with plenty of toast. Lots of choice for the evening meals, and all were excellent, particularly the fish. Our waiter Orlando was friendly and helpful. Pool was nice to relax in, but not big enough for 'serious swimming'. You need a £1 coin if you want to use the locker in the changing room. There's a sun patio, which we found pleasant to sit on in the evenings, however it is also a smoking area. I'm glad we didn't have a room immediately above it for that reason. There was bingo & entertainment in the evening although that wasn't our thing. The lounge is large - we found that it got a bit crowded before the entertainment started, but emptied out quite a bit once it had. Bar prices were reasonable. I had made sure to book a hotel with Wi-Fi access, but in fact I was unable to access it at all. My Windows 8 phone would just not load the hotel's page so that I could agree to their terms & conditions. The first time I asked at reception, the evening staff just smirked at my phone and said it was down to that. The second time that I asked, the staff member was far more helpful and tried his best to get me connected, but couldn't. He said that it was a known issue, affecting older Windows phones and also some Samsung devices. I've never had any issue connecting to Wi-Fi anywhere else, so it would seem there is an issue with the software used by Modern Hotels, which is incompatible with some devices. My Kindle PaperWhite couldn't get online either. It did work with my friend's Windows 10 phone. The hotel is handy for the town centre, about 10 - 15 minutes away, depending on how fast you walk. There wasn't much in the immediate vicinity - a few pubs, but none that we fancied venturing into. We walked up to St Saviour's church one evening after dinner - but it was a lot further away than we thought. We did manage to find Lily Langtree's grave just before darkness fell. Another evening we walked to the Howard Davis park, which I would highly recommend if you like to walk around beautifully laid out parks. A lot of people seemed to have booked transfers from the hotel to the airport - we didn't as it seemed expensive - there are plentiful buses to & from the airport which cost £2 a journey. We were glad that we hadn't for another reason too - it seemed quite chaotic on Saturday in particular, when lots of people were coming and going, with huge queues to check in and out. It was a lot less fuss just to turn up and leave under our own steam, although admittedly I think we arrived and left on a much quieter day.

50 St Saviours road St. Helier Jersey

Hotel highlights

  • Walking distance to Jersey Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Jersey Museum is a short stroll from Mayfair Hotel, and other popular attractions like Elizabeth Castle are within a mile (2 km). This 222-room, 3-star aparthotel has an indoor pool along with free in-room WiFi and free self parking. Also close to this St. Helier aparthotel are La Hougue Bie and Jersey War Tunnels - German Underground Hospital.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.


All 222 apartments provide coffee makers, phones, and desks. Guests can expect free WiFi and TVs. Bathrooms offer hair dryers and free toiletries.

Property features

At Mayfair Hotel, guests enjoy an indoor pool, a health club, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Double Room

Full 1 | Sleeps 2

Family Room (With Bunks)

Full 1 | Sleeps 4


Twin 1 | Sleeps 2

Double or Twin Room (Zip)

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 868 reviews