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Mayfair

3.0 star property
Family-friendly hotel with a health club and a steam room

Choose dates to view prices

Photo gallery for Mayfair

Terrace/patio
Property entrance
Reception
Bar (on property)
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
50 street, saviours road, . 0, St. Helier, Channel Islands, JE2 4LA
  • Place, St. Helier Central Market
    ‪5 min walk‬
  • Place, King Street
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪15 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (With Bunks)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (With Bunks)

  • 145 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double or Twin Room (Zip)

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Zip)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 145 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

St. Helier

Mayfair places you next to Jersey Arts Centre and within a 10-minute walk of St. Helier Central Market. This 3-star hotel welcomes guests with 222 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • St. Helier Central Market - 5 min walk - 0.3 miles
  • King Street - 6 min walk - 0.4 miles
  • Jersey Museum & Art Gallery - 9 min walk - 0.5 miles
  • St. Helier Town Hall - 9 min walk - 0.5 miles
  • Port of Jersey - 15 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 20 min drive

Restaurants

  • ‪Eastern Delight - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬4 min walk
  • ‪Banjo • Brasserie, Bar, Rooms - ‬5 min walk

About this property

Mayfair

Family-friendly hotel with a health club and a steam room
At Mayfair, guests enjoy an indoor pool, a gym, and a steam room. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a rooftop terrace, a hot tub, and a meeting room.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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8.8 out of 10, Excellent, 316 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 8 per person
  • Late check-out fee: GBP 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier

Frequently asked questions

Is free cancellation available at Mayfair?

Mayfair offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see near Mayfair?

Located steps from Jersey Arts Centre, this hotel is in St. Helier, and within a 10-minute walk of St. Helier Central Market and King Street. You'll also find Port of Jersey and Havre des Pas less than a mile away.

Is there parking available at Mayfair?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mayfair include a casino?

No, Mayfair doesn't have a casino.

Is there an indoor pool at Mayfair?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Mayfair?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Mayfair have a hot tub?

Yes, this hotel has a spa tub.

Does Mayfair feature a restaurant that includes a breakfast menu?

Yes, Mayfair serves a full breakfast each morning for a surcharge from its restaurant.

Are there connecting rooms at Mayfair?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mayfair?

The closest major airport to Mayfair is Jersey (JER), which is 5.4 mi away (20 minutes by car). Another top airport is Guernsey (GCI), which is around 28.1 mi away.

Are there rooms with balconies at Mayfair?

No, there aren't any guestrooms with balconies at Mayfair.

Mayfair Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 304 reviews
Rating 8 - Good. 142 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 15 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great Location.

Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Stayed 2 nights in Oct 2021

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Stayed 5 nights in Aug 2021

6/10 Okay

Yvonne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Stayed 3 nights in Aug 2021

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
Stayed 3 nights in Aug 2021

6/10 Okay

John

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
Stayed 5 nights in Aug 2021

2/10 Terrible

Kate

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Out dated, I believe it’s soon going to be redeveloped.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and love music
Stayed 2 nights in Jul 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

WENDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and décor. Loved the entertainment and bar. One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
Stayed 3 nights in Feb 2020

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