The bathroom looks so old. The toilet was a nightmare to flush. They should update the bathroom
It is fine for spending a night but the bathroom needs to be upgraded; it looks old and dirty. I didn't like how it looked the shower
Need more upgrade, bed was low to the floor, hard and the bathroom was just okay shower need improvement
Location was very good for me, with access to nearby shopping.
Unfortunately we encountered a bug in the bathroom along with an unclean bathtub. The ceiling looked like it was leaking water. The room was uncleaned and the staff seemed satisfied with the conditions after speaking with them. I've stayed at a 2 star hotel that was up to par as far as cleanliness and staff for under $100. We paid over $200 for this hotel that we thought would be worth the cost and had a very disappointing experience that in no way was worth the price.
For the price I paid it felt like a motel rather than a hotel with more comfort. Layout of the first floor was backwards. Wouldn’t recommend here.
It was well kept, but the bad tub was clog! But the stay was nice a quiet
Hotel Reception night shift staff behaves very bad with customers
The place is pretty run down and is filthy. Smelled like mold all over the place.
Staff was nice at checkin and easy to find. Well lit entry and parking lot. Overall it is just really run down facility —the humidity throughout the hotel and smell of smoke very apparent. We just needed to catch about 5-6 hrs of sleep and then headed out so if that’s all you need it works. Otherwise high price for a low star place
Hotel is very run down. The first thing you notice is the awful smell when you walk into the lobby. It is also very hot, the AC didn’t seem to be on in the hallways and it was off in the room before we got there. It took all night to cool it down because it had probably been off for a long time. The hallways had wires strung from the ceiling, one of the two elevators was broken. The common areas were not clean at all, and the room was so so. It didn’t feel clean, but I’m not sure if that was just because our first impression was the hallway. The bed was fairly comfortable though. Looks ok from the outside, but needs some major renovations to the common areas (lobby and hallways). And the rooms could use it too.
Te staff was rude. They know nothing about customer service
Howard Johnson by Wyndham Clifton NJ places you within a 10-minute drive of popular sights such as American Dream and MetLife Stadium. Each of the 113 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
Order from room service to satisfy your hunger without leaving your room.
Howard Johnson by Wyndham Clifton NJ's 113 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find 40-inch TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also standard.
Guests of Howard Johnson by Wyndham Clifton NJ enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
The bathroom looks so old. The toilet was a nightmare to flush. They should update the bathroom
It is fine for spending a night but the bathroom needs to be upgraded; it looks old and dirty. I didn't like how it looked the shower
Need more upgrade, bed was low to the floor, hard and the bathroom was just okay shower need improvement
Dear Guest, Thanks for your stay at our hotel !!! We are sorry that your stay was not as per your expectations. We have seriously taken note of your suggestion regarding upgrading the overall hotel and have forwarded it to management Hope your next stay will be a memorable experience. Please visit us again. Sincerely, Hotel Manager
Dear Guest, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager
Location was very good for me, with access to nearby shopping.
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Unfortunately we encountered a bug in the bathroom along with an unclean bathtub. The ceiling looked like it was leaking water. The room was uncleaned and the staff seemed satisfied with the conditions after speaking with them. I've stayed at a 2 star hotel that was up to par as far as cleanliness and staff for under $100. We paid over $200 for this hotel that we thought would be worth the cost and had a very disappointing experience that in no way was worth the price.
Dear Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager
For the price I paid it felt like a motel rather than a hotel with more comfort. Layout of the first floor was backwards. Wouldn’t recommend here.
Dear Guest, Thank you for taking a moment to share your experience of your stay. I am pleased to see that you enjoyed your time with us. We are sorry you experienced an inconvenience during your stay. I will make sure to take that feedback with the management team! We look forward to welcoming you back to our hotel in the not too distant future. Sincerely Hotel Manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
It was well kept, but the bad tub was clog! But the stay was nice a quiet
Dear Guest Thanks for the stay at our hotel. I'm pleased that your overall experience was good. At the same time, we are sorry for you were unhappy with our tub. We have forwarded your concern to the management department. We will surely work on it. We promise that you will have a wonderful experience on your next visit. Please visit us again. Sincerely Hotel Manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager