2/10 Terrible
Francis
Jun 11, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella Twin Waterfall sucks
Francis
Stayed 1 night in Jun 2019
Marbella Twin Waterfall Resort Ciater
Property class: 3
Choose dates to view prices
Photo gallery for Marbella Twin Waterfall Resort Ciater
Reviews
4.04.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Business services
Explore the area
Jl. Raya Ciater km. 3 Desa Curugrendeng, Kec. Jalancagak Ciater, Jalancagak, West Java, 42481
- Sari Ater Hot SpringPlace, Sari Ater Hot Spring28 min drive
- Tangkuban Perahu VolcanoPlace, Tangkuban Perahu Volcano38 min drive
- Orchid Forest CikolePlace, Orchid Forest Cikole39 min drive
- Bandung (BDO-Husein Sastranegara Intl.)Airport, Bandung (BDO-Husein Sastranegara Intl.)84 min drive
Room options
View all photos for Asoka Villa
Asoka Villa
- 172 sq ft
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Tulip Villa
Tulip Villa
- Sleeps 4
- 1 Queen Bed and 2 Twin Beds
- Free WiFi
View all photos for Lili Paris Villa
Lili Paris Villa
- Sleeps 6
- 1 Queen Bed and 4 Twin Beds
- Free WiFi
About the neighborhood
Jalancagak
Marbella Twin Waterfall Resort Ciater is located 6.2 mi (10.1 km) from Sari Ater Hot Spring and 10.3 mi (16.6 km) from Orchid Forest Cikole. This 3-star resort has 8 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
What's nearby
- Sari Ater Hot Spring - 28 min drive - 8.9 miles
- Tangkuban Perahu Volcano - 38 min drive - 15.0 miles
- Orchid Forest Cikole - 39 min drive - 15.7 miles
- Djuanda Forest Park - 52 min drive - 19.8 miles
- Lembang Floating Market - 61 min drive - 21.7 miles
Getting around
- Pegaden Baru Station - 32 min drive
- Bandung (BDO-Husein Sastranegara Intl.) - 95 min drive
Restaurants
- RM. ABAH - 7 min drive
- Sangkuriang Resto - 7 min drive
- Resto Mara Indah - 4 min drive
- Rumah Makan Nangka 2 - 8 min drive
- Road cafe cilaki 41 - 18 min walk
About this property
Marbella Twin Waterfall Resort Ciater
Guests of Marbella Twin Waterfall Resort Ciater enjoy free WiFi in public areas, a business center, and a terrace. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly resort include laundry facilities, barbecue grills, and a garden.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer free toiletries and slippers. Balconies, refrigerators, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Breakfast available for a fee: IDR 200 per person
- A restaurant
Restaurants on site
- Balong
Things to do
- Bicycle rentals
- Horseback riding/rentals
- Playground
- Volleyball
Family friendly
- In-room refrigerator
- Laundry facilities
- Living room
- Playground
- Rollaway/extra bed (surcharge)
- Supervised activities for children
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- 2 meeting rooms
- Business center
Outdoors
- Barbecue grill
- Garden
- Picnic area
- Terrace
Room amenities
Bedroom
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Slippers
Entertainment
- 32-inch LCD TV with satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Limited room service
- Refrigerator
More
- Air conditioning
- Living room
- Phone
Policies
Check-in
Check-in time starts at noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
- Rollaway/extra beds are available for IDR 250000.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Breakfast fee: approximately IDR 200.000 per person
- Rollaway bed fee: IDR 250000.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
- Check-in: noon
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards.
Additional information about polices, regulations, and more:
- No cribs or infant beds are available.
Property is also known as
Twin Waterfall Resort Jalancagak
Twin Waterfall Resort
Twin Waterfall Jalancagak
Marbella Twin Waterfall Resort Ciater Jalancagak
Marbella Twin Waterfall Ciater Jalancagak
Marbella Twin Waterfall Ciater
bella Twin Waterfall Ciater J
Marbella Twin Waterfall Ciater
Marbella Twin Waterfall Resort Ciater Resort
Marbella Twin Waterfall Resort Ciater Jalancagak
Marbella Twin Waterfall Resort Ciater Resort Jalancagak
Frequently asked questions
Is free cancellation available at Marbella Twin Waterfall Resort Ciater?
Marbella Twin Waterfall Resort Ciater offers free cancellation on select room rates. For more details, review the cancellation policy on our site.
What's there to do near Marbella Twin Waterfall Resort Ciater?
This resort is located in Jalancagak, close to Sari Ater Hot Spring.
Will I be able to park at Marbella Twin Waterfall Resort Ciater?
Yes, self parking is offered for free at the resort.
Does Marbella Twin Waterfall Resort Ciater include a casino on the premises?
No, Marbella Twin Waterfall Resort Ciater doesn't have a casino.
Will I find an indoor pool at Marbella Twin Waterfall Resort Ciater?
No, there is no indoor pool at this resort.
What will couples enjoy most about a stay at Marbella Twin Waterfall Resort Ciater?
Couples staying at this resort will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.
Are there hot tubs at Marbella Twin Waterfall Resort Ciater?
No, there isn't a spa tub at this resort.
Does Marbella Twin Waterfall Resort Ciater feature a restaurant that includes a breakfast menu?
Yes, Marbella Twin Waterfall Resort Ciater serves breakfast for a surcharge at Balong.
Are there connecting rooms at Marbella Twin Waterfall Resort Ciater?
No, there aren't connecting guestrooms at this resort.
How far is the airport from Marbella Twin Waterfall Resort Ciater?
The closest major airport to Marbella Twin Waterfall Resort Ciater is Bandung (BDO-Husein Sastranegara Intl.), which is 23.9 mi away (95 minutes by car).
Can I book a room with a balcony at Marbella Twin Waterfall Resort Ciater?
Yes, every guestroom at Marbella Twin Waterfall Resort Ciater comes with a balcony.
Marbella Twin Waterfall Resort Ciater Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 5 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
4.4/10
Cleanliness
4.4/10
Staff & service
3.6/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Jul 24, 2015
Disliked: Property conditions & facilities
good nature hotel
it was just ok hotel. i cant really tell as resort as my kid didnt really enjoy so much nature attraction. all it gets was neighbourhood.. but for a get out twas good place to spend
Verified traveler
4/10 Poor
Verified traveler
Jul 23, 2015
Disliked: Property conditions & facilities
my overexpectation
it was a nice planning on staying such affordable price resort. bu yrlet i think i was overexpecting during the holiday and high season. as every hotel would raise the price, so i guess this resort is just fine. but talk about the environment, was a bit dissapointing as there wasnt any interesting place for my kids. so, again i think i was overexpectation on it
Verified traveler
2/10 Terrible
Anindita, Semarang
Jun 18, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
It's the worst hotel I've ever been in the last few years. It's located about 2-3km from the main road. The road was bumpy, narrow, through residential area.
It's quite far from Ciater, and extremely far from Lembang. It's difficult to find even with GPS! There's no sign at all until we arrived in front of the hotel.
The rooms are old and was built with low quality. The maintenance is poor, bathroom is bad and dirty. There was no hot water when we arrived. The hot water worked after our fifth or sixth complaint; and with very bad flow.
The staff was quite helpful and friendly, but it didn't really matter as overall facility was poor.
The only good thing about this hotel is the view. It's located just next to paddy field with some fish ponds.
Will never stay again!
Anindita
6/10 Okay
SUNGHEE, 인도네시아
Dec 29, 2014
Liked: Room comfort
Disliked: Staff & service
주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니
문제는 큰도로에서 비포장도로가 너무 오래돼서 들어가고 나올때마다 롤러코스트를 타듯 긴장을해야 했습니다.
호텔 수영장..? 수영장인지 연못인지 구분이 안돼고...
숙박실 방이 환기가 안돼 약간 꿉꿉한 냄새가 나서... 처음 도착했을때 약간의 거부감이 들었습니다.
도착했을때와는 다르게 생각보다 안락했습니다.
따뜻한물도 잘나오고요...
주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니다.