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Mercure Tangerang BSD City

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Mercure Tangerang BSD City

Junior Suite Room, 1 Double Bed | Exterior
Children's play area - outdoor
Junior Suite Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes
Junior Suite Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
Jl. Edutown Cbd. 55 Kavling Lot II No. 8, Pagedangan, Banten, 15339
  • Place, Aeon Mall BSD City
    ‪2 min walk‬
  • Place, Indonesia Convention Exhibition (ICE) - BSD City
    ‪2 min drive‬
  • Place, QBig BSD City
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Room, 1 Double Bed

Junior Suite Room, 1 Double Bed | Exterior

Junior Suite Room, 1 Double Bed

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Exterior

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Exterior

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About the neighborhood

Pagedangan

Located in Bumi Serpong Damai within a 5-minute walk of Aeon Mall BSD City, Mercure Tangerang BSD City is within a mile (2 km) of other popular attractions like The Breeze Shopping Center. This 4-star hotel has 157 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Aeon Mall BSD City - 2 min walk - 0.1 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 2 min drive - 0.7 miles
  • QBig BSD City - 3 min drive - 1.6 miles
  • Eka Hospital - 4 min drive - 2.2 miles
  • Summarecon Mall Serpong - 10 min drive - 5.7 miles

Getting around

  • Legok Cisauk Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 36 min drive

Restaurants

  • ‪Gyu-Kaku - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Thai I Love You - ‬5 min walk
  • ‪Kopi Kenangan - ‬3 min walk
  • ‪Zenbu House Of Mozaru - ‬4 min walk

About this property

Mercure Tangerang BSD City

Art Deco hotel with a 24-hour front desk and a coffee shop
Guests of Mercure Tangerang BSD City enjoy access to free WiFi in public areas, conference space, and a business center. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a ballroom, and a water dispenser.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer rainfall showers, toothbrushes and toothpaste, and slippers. Other standard amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,450 for adults and IDR 87,725 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kitchen Yard
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator (single-level property)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 605000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 175450 for adults and IDR 87725 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Mercure Tangerang BSD City Hotel
Mercure Tangerang BSD City Pagedangan

Frequently asked questions

Is a free cancellation option available at Mercure Tangerang BSD City?

Mercure Tangerang BSD City offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do near Mercure Tangerang BSD City?

This hotel is situated in Bumi Serpong Damai, just steps from Aeon Mall BSD City. You'll also find QBig BSD City and Ocean Park within a short drive.

Will I be able to park at Mercure Tangerang BSD City?

Yes, covered self parking is offered for free at the hotel.

Does Mercure Tangerang BSD City feature a casino?

No, Mercure Tangerang BSD City doesn't have a casino.

Will I find an indoor pool at Mercure Tangerang BSD City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Tangerang BSD City?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Mercure Tangerang BSD City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Tangerang BSD City have a restaurant that serves breakfast?

Yes, Mercure Tangerang BSD City serves buffet breakfast for a surcharge each morning at Kitchen Yard.

Will Mercure Tangerang BSD City allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Tangerang BSD City.

Does Mercure Tangerang BSD City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Tangerang BSD City?

The closest major airport to Mercure Tangerang BSD City is Soekarno-Hatta Intl. Airport (CGK), which is 24.3 mi away (36 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 27.6 mi away (62-minute drive).

Can I book a room with a balcony at Mercure Tangerang BSD City?

No, there aren't any guestrooms with balconies at Mercure Tangerang BSD City.

Does Mercure Tangerang BSD City have a wedding venue on site?

Take advantage of the wedding venue at Mercure Tangerang BSD City if you plan to say "I do" during your trip.

Reviews

Mercure Tangerang BSD City Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 79 reviews
Rating 8 - Good. 28 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

10/10 Excellent

Souad Lillya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yuki

Stayed 1 night in May 2025

8/10 Good

Sergio

Stayed 4 nights in Apr 2025

6/10 Okay

You Chen

Liked: Cleanliness, staff & service
No hairdryer in the room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricky Ki Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Soo meng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Teerapon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

CHIN CHAI

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the service

Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Julie, Greenway

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024

8/10 Good

Kumar

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Adel Abdelkader

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

NATALIA

Stayed 6 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Excellent services and great location
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Liked: Staff & service

Mercure BSD City, Hot food not served!

Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023

10/10 Excellent

Teerapon

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Kiah Hua, Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023

10/10 Excellent

Reden Umali

Stayed 1 night in Mar 2023