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Crowne Plaza Hotel Jakarta

4.5 out of 5.0

Recent guest reviews

The IHG never stops me surprising me. This was my 7th visit to Jakarta but first to this old property of IHG. The hotel is pretty old and located in the Sudirman Business District, Jakarta. For those who are fresh to Jakarta, remember the city has the worse ever traffic conditions. Perhaps one of the worst in the world. Here, the key is finding the location right. So this location is extremely strategic and excellent for both business and leisure. Well, that doesn’t mean you have no traffic. It is much less engaged and accessible from other location to be specific. Coming to the hotel, it is a property that makes you feel a royal touch in almost everything. Those who loves to stay in the typical modern state-of-the-art business hotels, this is not for you. The decor of the hotel makes you feel a bit nostalgic, a remembrance of the past heritage property. However, I have a small complain about your bathrooms. The taps are almost uncontrollable and splashes water with extreme force. At times, you would feel whether you really need so much water. I hope from the water conservation front, the management should take a look at it cautiously. Let me state my experience categorically! Rooms - 4/5 Bathrooms - 2.5/5 Lift - 3/5 Decor - 5/5 Carpet on the floors - 4/5 Buffet breakfast - 4/5 Buffet dinner - 3.5/5 Room dining - 5/5 Service - 4/5 Location - 4/5 I would rather take a little time to state my only disappointment. I expected the service to be a little prompt. The dinner buffet at Beranda was ok! The mix was not really something I would die for. I expected a little more variants of local delicacies which were missing. But overall a memorable stay. Will be back soon!

First time stayed here. The room was outdated, but still comfy and clean. All the staff were super friendly and the breakfast was delicious. The bathroom also was large, nice looking and well maintained. Though, they currently don't have swimming pool. But overall, good stay!

The hotel has just started a two-year renovation process, which is long overdue. Expect to find work in progress, shabby carpets and musty old rooms. The lobby is nice and the staff are very obliging and helpful. But there are much better options for your stay in Jakarta, at least until renovations are finished in late 2019.

First time stay found a very central location. Good value for money. Nicely upgraded for Elite member. Spent most time in the Club Lounge for my Business. Very friendly & helpfull Club Lounge staff hence no chance to meet the management. Will be back for my next Business trip.

Very bad hotel service I had try on my live, Today 20/des/2017 We Won’t try to stay here again!!! The operator services impolite, didn’t check what customer book first before open their mouth, cleaning services too bad, we book for 2 person with one kings bed, inside Room only had one towel, one slippers, one nightgowns, one toothbrushes and etc then we call Customer service why only give one piece between this equipment? Then he said “ do u want to add some of this equipment ? Cos I know you only book for one person, then I said , no I book for two person , u can check it again then give me that equipment after u finish check. after 5 min then they give me all that equipment but i just realized after I showered and I’m wearing the sleeping gown, i smell the stench from my nightgown. Dam it very disgusting!!!! How could they do that???

We had a comfortable stay. There is a mall behind the hotel which is convenient for some Food outlets. Traffic is bit bad in front of the hotel, sometimes it may take 20- 30 minutes to clear the road, so plan well on your meetings if you are in this hotel if on business trip. They have extensive Breakfast spread. Tip : Use Bluebird taxi more reliable than UBER in Jakarta

Jvc Distributor seminar and 2018 product launch. Face visit in the morning and then the new launches. Had an opportunity to see the new models with the product n tech team. Happy to be a part of jvc family

I just stayed at Crowne Plaza on Gatot Subroto - terrific location off Semanggi circle, and I was able to get into and out of my meetings quite easily, in spite of the heavy traffic and congestion most of the day. The service team and staff were Super, attentive, and extremely helpful with good suggestions to help my team prepare presentations and get over to clients for our meetings. One small drawback is the rooms and especially the bathrooms need a refit as soon as... but I am sure managements addressing that as soon as they can. I look forward to my next visit - and to increasing my IHG points quickly!! Thanks Crowne Plaza Team!!

The crowne plaza is not the best looking hotel from the outside, but is a very nice hotel. The staff were friendly and the rooms modern and a good size. The location is not ideal for the tourist sites, but Uber and taxis are relatively cheap. There is one of Jakarta’s finest malls close by for those who like to shop and though the cities main attractions are a 30 minute drive I’d still stay here again because the quality of the service, rooms and price were all strong

Stayed 02nights there. Beautiful and huge lobby. Staff was nice. Rooms were disappointing. Moment I get into room it reminds me late 90's hotel rooms. Big in size. very old fashioned furniture. Big fat TV and stained carpets. They have tried to keep it as clean as they can but everything as certain life. Renovation is going on and you can smell it and hear it. Elevator is annoying as it some times doesn't read your room card or even if do doesn't accept your floor. But still even with all this hotel is huge nice lobby . Breakfast restaurant nice and choice at buffet breakfast was very good with taste. I am sure soon after the renovation it will be very nice and big in demand hotel. Shopping mall is very close .5 mins walk away.

Jln.Gatot Subroto Kav.2-3 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Kebayoran Baru within a 5-minute walk of Plaza Semanggi, Crowne Plaza Hotel Jakarta is within a 15-minute stroll of Kidzania. This 357-room, 4.5-star hotel welcomes guests with 3 restaurants, free in-room WiFi, and free self parking. Located centrally in Jakarta, it's also near Gelora Bung Karno Stadium and Balai Sidang Jakarta Convention Center.


Enjoy dining at Beranda Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Crowne Plaza Hotel Jakarta's 357 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other amenities include safes, phones, and ironing boards.

Property features

Crowne Plaza Hotel Jakarta features a fitness center, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for USD 62 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, a computer station, and free newspapers.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 2

Club Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 556 reviews