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DoubleTree by Hilton Hotel New Bern Riverfront

3.5 out of 5.0

Recent guest reviews

Over all a great hotel, location, restaurant and bar. Cons were... One working elevator so it was slow getting to our room and we were suppose to have a refrigerator in our room but it seemed to be taken out.

We took a quick weekend trip to New Bern and enjoyed it immensely! We could not have picked a better place to stay. This hotel was great and in a wonderful location. We will go back!

Great place to stay if you want to see New bern. Walking distance from everything and right on the water.

This hotel is on the water. Its deck overlooks moored sailboats and a nearby drawbridge for boat access into the large river. The hotel is excellently located for easy walking into the historic district of New Bern and the Tryon Palace. The hotel food was appropriately-reasonably priced and well within reach. Excellent wait staff. The free parking enabled us to leave the car in one place during our stay. Very clean rooms... nothing special... just nice.

From the moment we arrived everyone was extremely professional and approachable. Loved the room, spacious, beautiful, and clean. Loved the amenities, tiki bar, dj, and wonderful employees. The location cannot get any better, this place is off the marina next to park with boat launch, and in the historic downtown of New Bern. The food was also delicious and not priced through the roof. Enjoy your stay this place is a gem.

This hotel is situated in a beautiful location. That said, I find it to be a little overpriced. The facility is clean, but shows some signs of its age - particularly in the primary facility. The adjoining building was updated more recently, and is my preferred option when available.

Always a pleasant stay! Just stay away from the calamari fries, the aioli is tasty but the calamari.....

The staff was very friendly and accommodating. The room was clean and well kept. The restaurant was affordable and the food was good. You can walk to anywhere in town from the hotel -- a great location.

Room had a great view and was clean. Hallway carpeting was dirty. Breakfasts were way overpriced. Hotel was well situated for Mum Festival.

Great welcoming staff, older place somewhat updated with AWESOME RIVER FRONT VIEW. Dockside/pool restaurant had terrible waitresses, totally ignored us for 2 days. For price expected mini fridge & room safe, none there.

Stayed for 1 Saturday night and chose the hotel due to location was close to event and the river front location was fantastic. The other good thing about the hotel is the comfort of the room. The bed was fantastic. Other than those, there weren't any other good aspects of the hotel. Check-in was at 3, checkout is at noon. We arrived at 3:15 only to be told the room wasn't ready. We waited for 45 mins for a ready room which was irritating. They did offer 2 free drink tickets at the hotel restaurant, but the restaurant didn't open until 4, so that didn't help at all. To add to the negatives of this hotel, a maintenance worker was in our room as we returned around 6:30pm fixing the toilet paper dispenser. I appreciate the hotel fixing broken items, but that should be done while the room is vacant and not while occupied. Especially with an item as inconsequential as a toilet paper dispenser.

It appeared that the hotel was in the middle of a renovation when we stayed there. Our bathroom tiles were pretty dirty and I couldn't help but wonder if that was because a renovation was eminent. The ice machine on our floor was out of order the whole stay. The tv station selection was average. There was a big football game on tv that my son wanted to watch but the hotel did not get the channel televising the game. The view of the river from our room was amazing. Great location.

It was in a cute little historic town, with a nice view of the river. It was clean and the staff were polite; however, they seemed to be understaffed and several of the employees were not knowledgable. There was no A/C in the halls or elevator. Our room a/c wouldn't turn off. The shower was broken. Many rooms' phones weren't working. The ice machine on our floor was broken. There was no safe or fridge in the room. We had to wait a long time for towels. We usually got them after asking, in the evening. It seemed like they were undergoing some transition.

Perfect hotel for us, we've stayed many times and always return.

Great service from the staff. A very comfortable room with great view of the marina. Fun to lie in bed and watch ABC dramas.

$134 for one night... thats a little pricy for a room that has no refrigerator in it. everything else was great, but my beer was warm.

You will love this place. The staff is friendly. The rooms clean and well appointed. The bed totally comfy. And with a location right on the river and within easy walking distance of historic New Bern, its a place that is hard to beat. In short, I loved it.

Room was not ready at check in time. The room smelled like [*]. Toilet ran all the time, had to run TV to drown out the sound of running comode, couldn't sleep for sound of the TV. Poor night of sleep. I've stayed at much less expensive hotels and had a much better experence. Hilton?? No thank you.

Nice room, clean and airy....lots of windows since I was in a corner room.

BEAUTIFUL LOCATION...GREAT VENUE ON DECK WITH HARBOR...ROOMS COMFY AND WELL APPOINTED...ONLY PROBLEM WAS THAT THE RESTAURANT AT THE HOTEL HAD THE SLOWEST SERVICE...THE WAITSTAFF WAS OUTSTANDING HOWEVER WE WAITED OVER 50 MINUTES FOR BREAKFAST FOOD...PERHAPS ANOTHER CHEF ON SUNDAY MORNINGS WOULD BE NEEDED TO SPEED THINGS UP...THE BUFFET WAS RATHER COMMON AND PICKED OVER AND NOT REFILLED BY THE TIME WE WENT FOR BREAKFAST AT 10 AM SUNDAY MORNING...WE WILL BE HAVING A FAMILY WEDDING THERE NEXT JUNE...HOPE THE RESTAURANT PICKS UP ITS GAME.

100 Middle St New Bern NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

DoubleTree by Hilton Hotel New Bern Riverfront places you within a 5-minute walk of Pepsi Museum and New Bern Civic Theatre. This 171-room, 3.5-star hotel has a restaurant, a marina, and a 24-hour fitness center. Centrally located in New Bern, the hotel is also a short walk from B'nai Sholem Temple and New Bern Firemen's Museum.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.


Rooms

All 171 air-conditioned rooms feature coffee makers, free weekday newspapers, and free local calls. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at DoubleTree by Hilton Hotel New Bern Riverfront enjoy access to a marina, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

One Bedroom Suite, One King Bed, River View

King 1 | Sleeps 4

One King Bed River View

King 1 | Sleeps 2

One King Bed River View with Balcony

King 1 | Sleeps 2

King Whrlpool Part Vw

King 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel New Bern Riverfront

Couples (15) Business (3) Family (5) Friends (1) Other (5)
5

great experience

Couples

Over all a great hotel, location, restaurant and bar. Cons were... One working elevator so it was slow getting to our room and we were suppose to have a refrigerator in our room but it seemed to be taken out.

By on Aug 14, 2015

5

fantastic hotel

Couples

We took a quick weekend trip to New Bern and enjoyed it immensely! We could not have picked a better place to stay. This hotel was great and in a wonderful location. We will go back!

By on Jul 28, 2015

4

quick getaway

Couples

Great place to stay if you want to see New bern. Walking distance from everything and right on the water.

By on Dec 30, 2014

4

excellent weekend getaway

Couples

This hotel is on the water. Its deck overlooks moored sailboats and a nearby drawbridge for boat access into the large river. The hotel is excellently located for easy walking into the historic district of New Bern and the Tryon Palace. The hotel food was appropriately-reasonably priced and well within reach. Excellent wait staff. The free parking enabled us to leave the car in one place during our stay. Very clean rooms... nothing special... just nice.

By on Aug 26, 2014

5

can't wait to come back

Couples

From the moment we arrived everyone was extremely professional and approachable. Loved the room, spacious, beautiful, and clean. Loved the amenities, tiki bar, dj, and wonderful employees. The location cannot get any better, this place is off the marina next to park with boat launch, and in the historic downtown of New Bern. The food was also delicious and not priced through the roof. Enjoy your stay this place is a gem.

By on Jul 7, 2014

3

new bern, nc doubletree

GetawayWithFriends

This hotel is situated in a beautiful location. That said, I find it to be a little overpriced. The facility is clean, but shows some signs of its age - particularly in the primary facility. The adjoining building was updated more recently, and is my preferred option when available.

By on Jun 16, 2014

4

calamari fries

Couples

Always a pleasant stay! Just stay away from the calamari fries, the aioli is tasty but the calamari.....

By on May 5, 2014

4

great location, excellent customer service

Families

The staff was very friendly and accommodating. The room was clean and well kept. The restaurant was affordable and the food was good. You can walk to anywhere in town from the hotel -- a great location.

By on Feb 27, 2014

4

good vacation spot

Couples

Room had a great view and was clean. Hallway carpeting was dirty. Breakfasts were way overpriced. Hotel was well situated for Mum Festival.

By on Oct 14, 2013

3

hotel staff great, dock restaurant not so much

Couples

Great welcoming staff, older place somewhat updated with AWESOME RIVER FRONT VIEW. Dockside/pool restaurant had terrible waitresses, totally ignored us for 2 days. For price expected mini fridge & room safe, none there.

By on Jul 8, 2013