Islamabad Marriott Hotel

I just love the amazing ambience of Marriott hotel but guess what really creates magic for me is the welcome . Being a business traveler I spend over 20 days a month in hotels and I love it when the staff understands this and ensures comfort . Special shoutout of appreciation to Rizwan on the front desk and Shaukat in bell desk.

After long journey from Canada, and after getting your bag lost by airline, it was comfort to know that Marriott Staff at airport go out of thier way to assist you. Early morning check in staff like Sultan was great to accomdate you and answer any question. His colleague Rizwan during day shift was very uunderstanding and with guest sevices linked with airline and airport staff to bring my delayed luggage. Housekeeping staff like Munir Khattak go out of thier way to make sure room is clean and complimentry water bottles are there. In between executive lounge staff Tassaduq Hussain arranges for tea coffee while you are waiting. Over all I was very please at my short stay. Hotel is bit dated but very secure and easy access to the city.

I am at the Marriott for business, but the entire morning has been nothing but loud construction noise. I called several times to the desk and they said that they would take care of it, but the noise went unabated. Very disappointing customer services. It is impossible to work with 90 decibels of construction drills pounding away in the next room.

Stayed at this hotel yesterday, and one word IMPRESSED, an up market 5* hotel set in the beautiful foothills of Margala hills, A little pricy for pakistan but it’s definitely worth the money. i booked a room at short notice and the staff were totally professional , polite and helpful. The hotel is very clean even when compared to european standards, rooms are well presented clean and tidy with all the trimmings.the view of the hills from the room is magical I would stay here again with out a doubt. There is off road private parking

The hotel is like a fort with all the security measures in place. This is understandable given the hotel's unfortunate history and the security situation in Pakistan. The rooms are decent and the hotel is good. The buffet lunch and dinner are great (but a bit over priced). In addition there are atleast 7 other restaurants on offer in the hotel. I would give the hotel 4 stars but decided to deduct one for the following: - Airport pick up: While the service was complementary, we were made to wait almost 1 hour outside the arrival hall for other guests to arrive. This is not convenient at all esp if one arrive at the middle of the night tired and sleepy. - i was overcharged around 10$ per night compared to the bookings made in booking.com. I have made a complaint and waiting for the issue to be resolved.

Great hotel in perfect location. Free shuttle from and to the airport. Amazing breakfast with delicious local foods and others. Courteous staff. Only one annoying problem: the went in the bathroom let’s cigarette smoke from other places come in and the non-smoking room has a cigarette smell. Would be great to fix it.

Good hotel near the diplomatic enclave and upscale local market places. Great gym, many different restaurants from Thai to Italian and many more different styles in between. There is even a high end Belgian chocolate outlet (which you wouldn't expect to find there - ideal to treat colleagues or customers). Staff is usually nice and welcoming. Experience can vary at the reception desk and it is advisable to address queries or special requests to female staffs who seem more receptive. Make sure you are understood if any special arrangements are needed, do not assume: check, observe, verify, confirm and/or correct as people will easily tell you "yes" rather than admit they have not understood or cannot deliver (when you think things are Okay, it probably means you missed something - but this is applicable everywhere in the region). Beds mattresses are comfortable while providing good lumbar support and pillows won't leave you with a neck pain in the morning (which is important, after all you are there to sleep). If you need to access the gym at 06:00 in the morning you are advised to confirm that the door will be open at that time. Also, if you like to enjoy your breakfast in the quiet try to arrive at the buffet in the early morning hours (you will thank yourself for doing so as the breakfast buffet can become "victim of its own success" so to speak (especially on weekends). All in all a pleasant experience in what is almost a city within the city. One more thing: Make sure you handle the bathroom equipment gently as it does not have the robustness of the usual Western brand names. Follow the advice and you will not encounter any difficulty. The kindness of the staff will leave you with a good impression of Pakistan.

our first good expression from reception with warming welcome and smile ,the doorman he escourt us to the room he is well trained and honest with his job ,housekeeping staff are well trained and resturent staff are best ever always

Great hotel with plenty of options to eat with the choice of 8 restaurants an outdoor cafe terrace a big gym with plenty of equipment and a great outdoor swimming pool with retracting roof. Rooms were big and very clean. All round great service and friendly staff which makes all the difference. Highly recommend!