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Recent guest reviews

We had a very nice room which faced the river as well as having another window which faced the car park at the back. The room was Well appointed and comfortable. It was also very quiet. We slept well and enjoyed a delicious breakfast in the morning. Dinner was very good quality and well worth the money paid. The whisky bar was an added bonus that was particularly enjoyed by my husband. We travel from the highlands to shop in Inverness occasionally and during the winter months we always stay overnight. The Glenmoriston has become our first choice. We have had a number of different rooms when we have stayed here and they have always been pleasant and comfortable. We can definitely recommend this hotel and would say don’t believe some of the negative comments that are posted here. I guess there is no pleasing some people! We hope to return again in two or three weeks time.

We stayed here for 2 nights and overall enjoyed our stay. The restaurant is excellent and the service impeccable. A GREAT location for FOODIES!!! There is nice ambience in the bar and a decent selection of single malts and gin. The hotel is located across the road from the river Ness and reasonably close to the main shopping areas. There are walking trails along the river, both towards the hustle and bustle and away to quieter areas. The building is older and as such is a bit higgledy piggledy and dated, for some this is considered charm and for others less so. EXAMPLES: there is no deadbolt inside the rooms, in order to lock the door you must lock yourself in with a key. In some countries this is illegal as it fails fire regulations. (I.E. you need a key to escape a fire). EG#2:The shower is in the bathtub and you must step up into the bath and down to get out; BUT there aren't any handrails. The heating is spotty at best. We expect more at this price point. Our room was supposed to be a river view king bed suite and while it did technically fulfill that description it was nowhere near as nice as the photos on the website. (Kudos to the photographer). Also it as in the back on the right hand side surrounded by parking lots so plenty of noise at all hours of the day and night. Staff were attentive and reasonably friendly. Overall as the other reviews indicate, nice hotel perfectly adequate, but should be better at this price point.

Our king bed room facing the Ness River was well furnished and very clean. Quiet. Beautiful view. Bed comfortable. Table top space is limited for setting out travel items. Shower had two two bath gel bottles but no shampoo. Not much space for moving around.

Start with the good. Hotel is welcoming with a lovely interior and reception staff. Our room was comfortable, bathroom a little tired but was very spacious with a great shower. We enjoyed a nice breakfast, a good range of options was on offer. Now for the bad. Our King size bed was in fact 2 beds zipped together. You could feel there was a space between them. The room was stiflingly hot, one of the radiators couldnt be turned down/off as valve broken. We had all windows wide open the entire time. Bathroom window took several attempts to open - hotel should address that. Aside the bad, we had a good stay.

My husband and I, local to Inverness, on our way home from town on Saturday late afternoon decided to try dinner here. We had heard the steaks were good. We were not disappointed. Firstly for the staff fitting us in (we had tried several locations in town for dinner) and thereafter for the excellent service and the delicious food. It really was very good. And the staff were just a delight. Thank you!

This was my partner's and my first time staying at the Glenmoriston Town House Hotel. Very nice welcome at reception and welcoming interiors. The room, even being a comfort double, was big enough for us with a clean bathroom. We didn't particularly enjoy the (unzipped) zip&link bed after a long day travelling, but I suppose that's personal. Not sure about the 2 bottles of shampoo in the bathroom and the mini bottle of body wash? A breakfast menu in the room could be a nice addition, as well. We noticed the feedback card in the room asks about everything but the quality of our sleep. Might be something to look into? Very stylish bar and well equipped. Shame we didn't get to stay on a weekend to enjoy the pianist's work. We also booked dinner at the restaurant. Good, friendly service all along. My partner thoroughly enjoyed his hamburger. I am not too sure about my steak being worth £28.95. It would have been helpful to know that the pre-theatre menu ends at 6.30PM (I am sure it is written somewhere, but it would have been great to be told upon check-in or upon booking the table). Breakfast was nothing to remember. We both had a full Scottish breakfast and unfortunately neither of us was impressed. There was a slight mistake in our order -which can of course happen - however it took quite a while to be rectified, even though the restaurant was not at its busiest. Our stay was all right all around, it would, however, have been nice to be asked about it upon check out.

we stayed here two nights as part of the Rick Steves tour and this hotel and our room was the worst room of the entire tour. Our room was in the other building across the parking lot on the top floor. It was small, it had a sloping roof, above the bed, so that you hit your head when you got up on that side of the bed and it only had one nightstand on one side. The bathroom shower was a small semi-circle and when you turned around you hit your elbows on the glass shower door. Unless I was getting the rooms that are pictured, I would not pay to stay here. Even free would be overpriced. But on the good side, the hotel location is excellent with a view of the river across the street. Breakfast was ample and good.

Hotel Glenmoriston Town House was very nice. Our room was pleasant and clean, with a view of the River Ness and an easy walk into the town center. The bar is quite lovely and the breakfast was fine. All what you would expect for the price. However, I would not rate it a four star establishment. The room was fairly small, with furnishings that were nothing special. The bathroom was also small, though with a good shower. So, all in all, I would stay here again, but would look for a cheaper alternative.

A group of 8 of us arrived for one night and were all allocated rooms in the annex. Our room in particular was very poorly lit, with only two bedside lights for the whole room. The ensuite has no shelving space for toiletries etc and to compound matters the sink had no plug. This was pointed out to reception with a request that a plug was found whilst we were out for dinner. Unfortunately no plug was forthcoming, or an apology. So guess the hotel are happy to waste hot water. A 25 minute wait for cooked breakfast is not acceptable. The menu requests patience as the food is freshly cooked, it does not take 25 minutes to poach an egg! When the food did arrive it had clearly been sat under the pass for a while as the eggs were luke warm and going like rubber. A positive was the piano player on Friday night, he was excellent and we all thoroughly enjoyed him. As the hotel charges over £200 per night, it was very poor value in our opinion and our next visit to Inverness will not include the Glenmoriston Townhouse.

The Glenmoriston is by far one of the biggest disappointments of our trip. Having had a wonderful day traveling, we arrived at the hotel. We parked our car and realized there were a few buildings so we decided to check in first. Upon check in, we asked for restaurant recommendations and we were told that no matter where we chose we should make a reservation. We asked how we do that, and they told us we would just need to call. She did not offer us a phone number for the restaurant or offer to call on our behalf. I would have anticipated the hotel to at least offer to make a reservation for us given its four star rating and that is typically standard for four star hotels. We went to our room and unloaded our car given that no one asked if we needed help with bags. After making our way to the annex and meandering to our room, what we found was not great. The bed was hard, the bathroom had cracked tiles and grout missing meaning that tiles came up from the floor, and overall the room just seemed cold and thoughtless. We then went to get a drink at the bar which became overcrowded by families and was not relaxing. The bartenders did have excellent recommendations for whisky so that was a positive. We slept fine, and when we woke up, we packed up our things. Trying to leave our room was a challenge as the cleaning crew had all of their stuff in the hallways that we had to navigate. Unfortunately, we had to move the laundry basket so we could get down the hallway, to which the cleaning woman huffed and ran down the stairs in a very angry fashion because we had moved it. This is again not what I would expect from a four star hotel especially at 8:30 in the morning. I would not recommend staying here. While the location might be great, it was not worth the amount of money we paid to stay here and we would have been better off staying at one of the many other hotels in town.

20 Ness Bank Inverness Scotland

Hotel highlights

  • Walking distance to Inverness Castle
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Inverness City Centre, Glenmoriston Townhouse Hotel is next to popular attractions like Inverness Cathedral and Eden Court Theatre. This 4-star hotel has 33 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

All of Glenmoriston Townhouse Hotel's 33 heated rooms provide coffee makers, free bottled water, and phones. Plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

Renovated in 2018, Glenmoriston Townhouse Hotel offers free WiFi in public areas, conference space, and free newspapers. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a picnic area.

Room options

Comfort Single

Twin 1 | Sleeps 1

Luxury One Bed Apartment

King 1 | Twin 2 | Sleeps 1

Luxury Two Bed Apartment

King 2 | Twin 2 | Sleeps 4

Deluxe King Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 986 reviews

Glenmoriston Townhouse Hotel

20 Ness Bank, Inverness, Scotland IV2 4SF
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