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Parkhotel Matrei

4.0 star property
Family-friendly hotel with a full-service spa and a sauna

Choose dates to view prices

Photo gallery for Parkhotel Matrei

Breakfast, lunch, dinner served; Regional cuisine
Point of interest
Bar (on property)
Sundeck
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Place, Alfons Graber Museum
    ‪3 min drive‬
  • Place, Bergeralm Ski Resort
    ‪4 min drive‬
  • Place, Bergeralm Ski Lift
    ‪4 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪18 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Matrei am Brenner

Parkhotel Matrei places you 12.5 mi (20.2 km) from Tirol Panorama and 12.6 mi (20.2 km) from Bergisel Ski Jump. This 4-star hotel has 44 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Alfons Graber Museum - 3 min drive - 3.0 miles
  • Parish Church of St. Erasmus - 3 min drive - 3.0 miles
  • Bergeralm Ski Resort - 4 min drive - 3.4 miles
  • Baerenbachl Water and Adventure Park - 4 min drive - 3.4 miles
  • Bergeralm Ski Lift - 4 min drive - 3.7 miles

Getting around

  • Matrei am Brenner Station - 1 min walk
  • Kranebitten Airport (INN) - 24 min drive

Restaurants

  • ‪Autogrill - ‬17 min walk
  • ‪Gasthof Lamm - ‬5 min walk
  • ‪BP - ‬4 min drive
  • ‪Molinero Mexican Restaurant - ‬17 min walk
  • ‪Cafe-Restaurant Platzl - ‬4 min drive

About this property

Parkhotel Matrei

Family-friendly hotel with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at Parkhotel Matrei. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff that can help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, coffee/tea in a common area, and free use of bicycles.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in down comforters. Private yards, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 14.50 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 14.5 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 14.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Frequently asked questions

Are free cancellation options available at Parkhotel Matrei?

Parkhotel Matrei offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Parkhotel Matrei?

This hotel is located in Matrei am Brenner, just steps from Wipptal. You'll also find Alfons Graber Museum and Bergeralm Ski Lift within a short drive.

Will I be able to park at Parkhotel Matrei?

Yes, self parking is offered for free at the hotel. Accessible parking, RV/bus/truck parking, and electric bike charging are also available.

Is a spa located at Parkhotel Matrei?

There is a full-service spa available for guests to enjoy and services include massages.

Does Parkhotel Matrei include a casino?

No, Parkhotel Matrei doesn't have a casino.

Will I find an indoor pool at Parkhotel Matrei?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Parkhotel Matrei?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Parkhotel Matrei have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Parkhotel Matrei feature a restaurant that includes a breakfast menu?

Yes, Parkhotel Matrei serves buffet breakfast for a surcharge each morning at Enneberg und Hafner Stube.

Will Parkhotel Matrei allow pets to stay for free?

Although they can't stay for free, pets are welcome at Parkhotel Matrei for a fee of EUR 14.50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Parkhotel Matrei?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Parkhotel Matrei?

The closest major airport to Parkhotel Matrei is Kranebitten Airport (INN), which is 14.7 mi away (24 minutes by car).

Are there rooms with balconies at Parkhotel Matrei?

No, you won't find guestrooms with balconies at Parkhotel Matrei.

Does Parkhotel Matrei host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Parkhotel Matrei.

Reviews

Parkhotel Matrei Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 146 reviews
Rating 8 - Good. 51 out of 146 reviews
Rating 6 - Okay. 19 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 3 out of 146 reviews

Reviews

2/10 Terrible

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Tran H.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Brenner stop off always welcoming and friendly greeting from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be baclk!

Our guests were very happy here, a simple local style hotel. great bar and restaurant.
Stayed 1 night in Feb 2019

10/10 Excellent

irina, prague, cz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mountain valley with excellent garden
Stayed 1 night in Aug 2018

8/10 Good

david, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on the way

good place to stop if travelling and need a place for the night.
Stayed 1 night in Jun 2018

10/10 Excellent

Wyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Alps

Very nice, authentic feel of the Alps.

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth a stop

perfect stopping place on the way to Italy. Good restaurant very reasonable prices and good service. Only issue, wifi not working in our room but overall a good experience

10/10 Excellent

James, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away from all the traffic and noise of th

Very nice stay. Very peaceful and quiet. My wife would have liked a restroom on the main floor near the lobby instead of having to go downstairs.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to several ski resorts

Good hotel for family. Must be even prettier in the summer, since there is a cute park with animals just in the "back yard". quite silent, which you would not guess (it's on the main road). It has a very nice children's play room and a real bowling alley. The nearest ski resorts is 4 kilometers (Bergeralm, I think it's called - but we have not been there).

8/10 Good

Broadfoot, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Remote Hotel

My wife and i found the hotel to be clean and well run. It was exactly our requirement for the time we spent there. Even the weather co-operated with a good snowfall. We were pleasantly surprised that for once not having a tv in the room did not bother us and added to our relaxation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hotel

Excellent. Booked while on the road and last minute. What a nice surprise. Great food and beautiful scenery.

8/10 Good

DG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with helpful and friendly staff

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor value for money

Hotel is sandwiched between Matrei railway station and Brenner highway. Thus, expect noise from cargo trains. Rooms are clean, however extremely basic. Same holds true for breakfast. Nothing which would justify 4 stars.

8/10 Good

DW, Stuttgat, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access for travel by auto

A very nice hotel it was easy to get to from the autobahn. The people were friendly and the room was clean and comfortable. However, it is right next to the train tracks so gets a bit noisy when a train goes through every hour of the night. Overall a good place if you are just passing through.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a beautiful Tyrolean town

Lovely place, the young owner works hard to make sure guests are happy. The restaurant serves excellent Austrian food. The atmosphere is elegant and cozy. The town is beautiful with painted houses in the typical Tyrolean style. The rooms are very clean and comfortable and the bathrooms look newly renovated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice, but expected better

The hotel was quite run down, but the rooms has been renovated. Very basic, but sufficient. The wireless internet did not work in our room and we had to sit in the hallway to get reception. Breakfast is average. We did not eat any other meals at the hotel as we found it to be quite expensive. The rooms had a comfortable bathroom (showerhead over bathtub), but the bed is 2 single mattresses and 2 single duvets. As this was a romantic getaway, it would have been nice to be able to sleep on one mattress and one duvet. I do think this is one of the nicer hotels in the little town, but feel that is slightly overpriced.

10/10 Excellent

Giancarlo

Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 5 min depuis la sortie d’autoroute en face de la gare à l’entrée du village à côté d’une station d’essence. Bel emplacement très bien entretenu, très belles fleurs partout. Chambre spacieuse et confortable avec grand balcon. Chien bienvenu. Grand parking gratuit. Belle terrasse à l’arrière avec place de jeux pour enfants. Les wiener schnittzel sont excellentes et énormes !
Stayed 1 night in Aug 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était vraiment très bien. Bien situé et très pratique.
Stayed 2 nights in Jul 2025

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