Parkhotel Matrei

4.0 star property

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Photo gallery for Parkhotel Matrei

Breakfast, lunch and dinner served
Garden
Quadruple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk
Bar (on property)
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Place, Bergeralm Ski Resort
    ‪5 min drive‬
  • Place, Baerenbachl Water and Adventure Park
    ‪5 min drive‬
  • Place, Bergeralm Ski Lift
    ‪5 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪27 min drive‬

Room options

Comfort Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Matrei am Brenner

Parkhotel Matrei places you 12.5 mi (20.2 km) from Tirol Panorama and 12.6 mi (20.2 km) from Bergisel Ski Jump. This 4-star hotel has 44 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Parish Church of St. Erasmus - 4 min drive - 3.0 miles
  • Bergeralm Ski Resort - 5 min drive - 4.1 miles
  • Baerenbachl Water and Adventure Park - 5 min drive - 4.1 miles
  • Bergeralm Ski Lift - 5 min drive - 4.3 miles
  • Serlesbahn - 13 min drive - 8.6 miles

Getting around

  • Matrei am Brenner Station - 1 min walk
  • Kranebitten Airport (INN) - 24 min drive

Restaurants

  • ‪Autogrill - ‬17 min walk
  • ‪BP - ‬4 min drive
  • ‪Kasermandl - ‬10 min drive
  • ‪Molinero Mexican Restaurant - ‬17 min walk
  • ‪Hotel Wipptalerhof - ‬3 min drive

About this property

Parkhotel Matrei

A full-service spa, a sauna, and free WiFi in public areas are featured at Parkhotel Matrei. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff that can help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, coffee/tea in a common area, and free use of bicycles.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in down comforters. Private yards, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 14.50 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 14.5 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 14.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Frequently asked questions

Are free cancellation options available at Parkhotel Matrei?

Parkhotel Matrei offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Parkhotel Matrei?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Parkhotel Matrei on Jun 23, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Parkhotel Matrei?

This hotel is located in Matrei am Brenner, just steps from Wipptal. You'll also find Bergeralm Ski Lift and Baerenbachl Water and Adventure Park within a short drive.

Is there parking available at Parkhotel Matrei?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking, RV/bus/truck parking, and electric bike chargingare also available.

Is a spa located at Parkhotel Matrei?

There is a full-service spa available for guests to enjoy and services include massages.

Does Parkhotel Matrei include a casino?

No, Parkhotel Matrei doesn't have a casino.

Will I find an indoor pool at Parkhotel Matrei?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Parkhotel Matrei?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Are there hot tubs at Parkhotel Matrei?

No, but this hotel does have a steam room.

Does Parkhotel Matrei feature a restaurant that includes a breakfast menu?

Yes, Parkhotel Matrei serves buffet breakfast for a surcharge each morning at Enneberg und Hafner Stube.

Will Parkhotel Matrei allow pets to stay for free?

Although they can't stay for free, pets are welcome at Parkhotel Matrei for a fee of EUR 14.50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Parkhotel Matrei?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Parkhotel Matrei?

The closest major airport to Parkhotel Matrei is Kranebitten Airport (INN), which is 14.7 mi away (24 minutes by car).

Are there rooms with balconies at Parkhotel Matrei?

No, you won't find guestrooms with balconies at Parkhotel Matrei.

Does Parkhotel Matrei host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Parkhotel Matrei.

Parkhotel Matrei Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 156 reviews
Rating 8 - Good. 53 out of 156 reviews
Rating 6 - Okay. 21 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 4 out of 156 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sha'Londa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!
View from my room window.
Also view from my room window, with partial front parking lot view.
My room day of checkout. They come to your room daily for cleaning if you’d like.
Front parking area and the front of the hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Cenk

Liked: Cleanliness
We stayed one night at this hotel on our way from Dolomites to Innsbruck. The room was old but comfortable. Shower cabin was small to move around without hitting the shower gel dispenser…Most surprisingly the body towels were very small and we also think they need replenishment. Check-out was at 10.30 (which is early by most hotel standards) and a service maid entered the room without waiting for a response right away at 10.00. We felt like she wanted to warn us that we should leave soon. Overall, not good value for we paid. We did not have breakfast at the hotel but we had dinner which was very good. However, their interpretation of vitello tonato is different than a classic one.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities
Sehr schönes Zimmer…. Nettes Personal und Empfang
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bartholomeus

Liked: Cleanliness, staff & service, amenities
Fijne kamer, vriendelijk personeel!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elbilsladdare som fungerar och som är gratis!! Supertrevligt Tyrolerhotell med bra restaurang!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ist ein sehr angenehmen Aufenthalt
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 5 min depuis la sortie d’autoroute en face de la gare à l’entrée du village à côté d’une station d’essence. Bel emplacement très bien entretenu, très belles fleurs partout. Chambre spacieuse et confortable avec grand balcon. Chien bienvenu. Grand parking gratuit. Belle terrasse à l’arrière avec place de jeux pour enfants. Les wiener schnittzel sont excellentes et énormes !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était vraiment très bien. Bien situé et très pratique.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nydelig rom til tross for kjedelig område

Fantastisk rom med flotte fasiliteter rett ved togstasjonen. Hyggelig privat balkong og felles terrasse, fin hage. Spa inkludert var en hyggelig overraskelse. Nydelig frokost. Hyggelig personale som også ga turtips. Obs: Bagasjelagring er mulig, men kun i lobbyen under delvis oppsyn. Matrei by var "dødt" og kjedelig: Ingen åpne butikker, få restauranter, få mennesker i gatene. Maten på hotellet var god. OBS: bussforbindelser til turstiene er noe begrenset.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt t 1 overnatning

Perfekt til overnatning på vej mod Italien. Ikke så meget omkring hotellet. Hyggelig bar m godt udvalg
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
Guter Stopp auf dem Weg in den Süden
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fint bemötande och hjälpsam service. Rummet stort och rymligt samt rent, det enda som saknades var air condition. Laddstolpar för elbilar ger ett extra plus! Rekommenderar starkt detta hotell!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra boende för genomfart

Rymligt rum men det fanns varken AC eller kylskåp. Trevlig personal. Dyr restaurant men god mat. Ligger mellan motorvägen och genomfartsgatan samt tågspåren så det är lättillgängligt oavsett färdmedel. Dock en del buller från trafiken under natten då vi var tvungna att ha öppet fönster pga väldigt varmt men ingen AC.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Virgilius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlichkeit
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel am Brenner

Haben hier für eine Nacht auf dem Weg nach Südtirol Halt gemacht. Schönes Hotel, sehr gut gelegen am Brenner. Saubere und großzügige Zimmer. Sehr gutes Restaurant mit hervorragendem Essen.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en functioneel. Kegelbaan is leuk. Laadpaal is aanwezig. Lekker gegeten
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel et personnel fantastique
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt stop på vejen

Skønt værelse (308) med udsigt til skråningen, hvor hjorte og geder går rundt. Helt almindelig morgenmad.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima verblijf

Goede bedden en badkamer. Het was wel benauwd in de kamer.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities
Glutenfreie Speisekarte, sehr freundliches Personal
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Johan

Liked: Cleanliness, staff & service

God kvalitetet men kräver mer av 4-stjärnigt hotel

Trevligt bemötande och god kvalitet. Helt och rent men omodernt. Sängarna var hårda varav en inte gick att sova på. Frukost ingick inte och var dyr och inte särskilt imponerande.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolle Übernachtungsmöglichkeit auf der Durchreise nach Italien
Stayed 1 night in May 2024