Hotels near Ingram Park Mall

"Our experience at Courtyard Marriott Lackland was extremely disappointing. One of the first issues we encountered was being required to pay prior to even arriving at the property, which felt unusual and set the tone for the stay. Unfortunately, things escalated when we began experiencing what we believed to be bedbug-related issues. After two nights of itching and discomfort, we made the difficult decision to cut our family trip short and return home early. This was especially upsetting as this was a spring break trip for my daughters, and we missed out on planned activities and experiences in San Antonio. While the hotel did provide a refund, the response from management lacked accountability and empathy for the situation. There was little acknowledgment of the disruption to our trip or the condition concerns we raised. Overall, this experience caused significant inconvenience, loss of time, and added stress to what was supposed to be a memorable family vacation. I would strongly encourage future guests to carefully consider their options before staying at this location. "

"Safety and access to room is a huge concern Customers should be able to have real privacy and have their intimacy to be respected Clean and convenient place"

"The room was not clean, it has dirt and hairs on the floors. The room had a horrible smell. Missing towels. Gentlemen who check me in was nice and helpful. It was nice to have free parking and super close to the room. I won’t stay there again though. "