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Recent guest reviews

I didn’t like when the light turn off for like 1 hour but I think that wasn’t their problem

Property is low budget and it shows. Coffee make didn’t work properly and spilled water everywhere. Floor was sticky by closet. Blow dryer didn’t work and started smoking after I turned it on. Shower only was hot or cold, no inbetween. Definitely will NOT stay here again. Staff was less than welcoming.

Clean rooms, love the extra couch, table and kitchen in the room. Very good breakfast. We had a nice stay. Thank you.

I'll first start with the positives: the staff at the Hawthorn were very friendly. You can also tell that the owners are spending a good amount of time and money renovating this hotel. The suite we were in looked very nice inside overall. The negatives: when we pulled up, I was not impressed at all. The outside of the buildings don't look so great. We also struggled to get hot water for one of the two days we were there. Also, the area didn't feel particularly appealing. I wouldn't say unsafe, it just wasn't particularly nice to look at. Our view from our room was a dumpster and the wall of a nearby shopping center. Lastly, request a room on the 2nd floor!!! We had neighbors above us and the ceiling's were clearly very thin, as we heard them walking back and forth from about 10:30pm - well over midnight. Overall, it was an ok stay. We are probably the most easy-going customers you'll have. We weren't looking for anything fancy and this certainly isn't fancy. It was a good price but I'd likely not stay here next time and cough up the extra $20-30 for somewhere a little nicer in the area.

Plumbing is a little tricky in our room but that’s it.

Good value for price. Staff great. Room ok. Good enough for 1 night.

The rooms were not up kept, beds were not made. Towels were not replaced. Complained about no towels in room and spider webs all over room and had to walk to front to get towels and spider webs never taken care of. I am not sure what their hotel staff cleans which is worrisome

Great, clean, comfortable hotel. Very spacious room. Nice neighborhood as wll, with many nearby restaurants. The breakfast is also very good.

Will somebody at this company be willing to discuss a criminal activity by one of the hotels? We got charged $250, claiming we were smoking pot in our room. We don't smoke, and we had our 2 kids with us. We disputed with the credit card company but they were unable to help. The hotel was also unwilling to help. This is the hotel we stayed at: Hawthorn Inn 3553 FOUNDERS RD, IN 46268 BEWARE!!!!!!!!!!!

Rooms where nice but could use a little TLC in some areas. Noticed in the whole hotel room there was only one very small waste basket. It was late at night when he checked in and it had snowed earlier in the day and the stairs to our room where covered in snow and ice which made it difficult to get to our room, especially with a 5yo. Otherwise the room was clean, the staff was very friendly and I would likely stay at this location again.

When I walked in I was pleasantly surprised. The room seemed nice. Then I started to notice little things like a stain on the desktop and hair on the notepad. Then I noticed more, smudges on the fridge, dishwasher, and cabinets, something melted onto one of the light bulbs over the bar, dead bugs in the kitchen light fixtures, one of which was broken. Then more, coffee grounds on the island, stains on the island, stains on the kitchen counter top, stains on the bathroom counter top, stains on the coffee table. I went into the bathroom, some kind of green stuff on the new toilet paper roll, hair on the bathroom floor, more hair, hair on the toilet, used soap in the shower, used shampoo placed on the counter with the new toiletries, oh yeah the shampoo had hair on it too. More stains on the floors in the bathroom, living room, and kitchen, stains on the walls by the toilet and back of the bathroom door. I let the shower run for 10 minutes and it never got warm I took a quick cool shower and got out to warm up. There was trash outside my room on the ground and more by the office. I checked out the laundry room and it looked like a graveyard for laundromat machines. Several were broken, cords and hoses spliced together or hanging. There were only 3 positives; clean bed sheets, I checked as best I could with the naked eye, the towels seemed clean, and the management worked with me because of my experience. They said they would fix the issues and I hope they do.

Friendly staff. Convenient location. Nice facilities.

Rent 2 room, key would not work on 2nd room, key was rebooted still did not work was moved to a differ room. I did not know that the 2 rooms would not be in the same building and on same floor. Need better description. On paid reservation you would thing the rooms would be reserved and not first come first rented. My Room looked nice but problems everywhere. 2 lamps no place to plug in, pillow were terrible. Sink room towel rack was over the half of the sink, sink was very slow to drain the rod to raise the stopper hardly moved the stopper, had to reach through shave water to raise the stopper. The door to the bath/toilet would not close it missing hardware and not hung correctly. The tub/shower no stopper and very slow to drain, also water would stand in tub and had to push the out to the drain, also the tube was slick no traction strips, both my wife and I were scared of falling. The grab handle was on drain end and was in usable because it was to close to the toilet. In Living are the computer table was located in front of a window which made it almost impossible to close the drape. TV is located above the computer table at first it looked like was mounted flush against the wall and the place to view was the chair or the kitchen after looking behind the TV it was found to be on a pull out that rotated. The computer table was useless no lamp no electrical outlet, no chair. Sliding door did not work and it hard ware rusty. Stairs to 2nd floors unlevel and scary.

Founders Rd Indianapolis IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Hawthorn Suites by Wyndham Indianapolis North places you within a few miles (5 km) of St. Vincent Indianapolis Hospital and Fanimation Antique Fan Museum. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 88 recently renovated accommodations feature kitchens and space to spread out with dining areas. 40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include coffee makers, free local calls, and safes.


Property features

Renovated in 2017, Hawthorn Suites by Wyndham Indianapolis North offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Studio Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, Multiple Beds, Non Smoking (Two Bedroom)

2 King Beds | Sleeps 6

Guest reviews for Hawthorn Suites by Wyndham Indianapolis North

Everyone (13) Couples (1) Family (3)
4
Family

I didn’t like when the light turn off for like 1 hour but I think that wasn’t their problem

By on Feb 21, 2020

Review comment responded on Feb 24, 2020

Dear Guest, thank you for taking the time to leave a review with us! I do apologize for the issues with the electricity, there was an outage in the area.

1
Everyone

Property is low budget and it shows. Coffee make didn’t work properly and spilled water everywhere. Floor was sticky by closet. Blow dryer didn’t work and started smoking after I turned it on. Shower only was hot or cold, no inbetween. Definitely will NOT stay here again. Staff was less than welcoming.

By on Nov 3, 2019

Review comment responded on Dec 14, 2019

Dear Guest, I am very sorry to hear about the issues that you had during your stay!

5
Family

Clean rooms, love the extra couch, table and kitchen in the room. Very good breakfast. We had a nice stay. Thank you.

By on Aug 26, 2019

Review comment responded on Sep 5, 2019

Dear Joe, Thank you so much for your review! I am glad to hear that you enjoyed your stay with us! We hope to see you again the next time you are in town!

4
Everyone

By on Aug 4, 2019

Review comment responded on Aug 17, 2019

Dear Guest, Thank you for leaving a review with us! We are happy to hear that you enjoyed your stay!

3
Partner Couples Family

I'll first start with the positives: the staff at the Hawthorn were very friendly. You can also tell that the owners are spending a good amount of time and money renovating this hotel. The suite we were in looked very nice inside overall. The negatives: when we pulled up, I was not impressed at all. The outside of the buildings don't look so great. We also struggled to get hot water for one of the two days we were there. Also, the area didn't feel particularly appealing. I wouldn't say unsafe, it just wasn't particularly nice to look at. Our view from our room was a dumpster and the wall of a nearby shopping center. Lastly, request a room on the 2nd floor!!! We had neighbors above us and the ceiling's were clearly very thin, as we heard them walking back and forth from about 10:30pm - well over midnight. Overall, it was an ok stay. We are probably the most easy-going customers you'll have. We weren't looking for anything fancy and this certainly isn't fancy. It was a good price but I'd likely not stay here next time and cough up the extra $20-30 for somewhere a little nicer in the area.

By , from Chicago on May 13, 2019

4
Everyone

By on Apr 17, 2019

Review comment responded on Apr 23, 2019

Dear Guest, Thank you for taking the time to leave a review with us! We hope to see you again the next time you are in town!

4
Everyone

Plumbing is a little tricky in our room but that’s it.

By , from SC on Nov 8, 2018

Review comment responded on Nov 10, 2018

Dear Anna, Thank you for taking the time to leave a review! May I ask if you are still at the hotel? If you are, please just let us know at the Front Desk so we can get that fixed for you!

4
Everyone

Good value for price. Staff great. Room ok. Good enough for 1 night.

By on Sep 28, 2018

Review comment responded on Sep 30, 2018

Dear Guest, thank you for taking the time to leave a review for us! We are glad to hear that you enjoyed your stay and we hope you come back and see us the next time you are in town!

5
Everyone

By on Sep 15, 2018

Review comment responded on Sep 16, 2018

Dear Guest, Thank you for leaving a review with us! We hope you come back and see us the next time you're in town!

1
Everyone

The rooms were not up kept, beds were not made. Towels were not replaced. Complained about no towels in room and spider webs all over room and had to walk to front to get towels and spider webs never taken care of. I am not sure what their hotel staff cleans which is worrisome

By on Aug 10, 2018

Review comment responded on Aug 17, 2018

Dear Guest, I am very sorry to hear about the issues with your stay! I will pass this information along to our Head of Housekeeping!

Hawthorn Suites by Wyndham Indianapolis North

3553 Founders Rd, Indianapolis, IN 46268
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