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Extended Stay America - Indianapolis - Northwest - I-465

2.5 out of 5.0

Recent guest reviews

I had a nice stay. The staff was friendly and the room was very clean. The facility is under construction for a remodel but other than the elevator being slow with heavy use... it did not affect my stay.

Called the day of we were suppose to stay saying they couldn't provide a room

Room rate was great for a quick business trip to Indianapolis. When I got to the room there was a smell that went away after I turned on the fan.

This was our first family trip to Indiana visiting my husbands family. We needed a place that was convenient for our family of 4 to rest and get cleaned up for just over 3 weeks. The staff at Extended Stay America we were at were friendly and helpful. The complimentary coffee and muffins were a comfort in the morning. It may have just been the room we were in, I would like to recommend steam cleaning the carpet and maybe taking out the AC unit that was not working for a bit more leg room between the window and 2nd bed. Other than that, we had a good time and looking forward to comin back. Thank you!

The only issue with the entire stay was the access to the rooms. Our key card never worked but the hotel staff always assisted.

The room was great only problem if you wanted to cook you had to get pots and dishes from the front desk. The staff was helpful

The website described this hotel as having an indoor pool, running track and children's play area. It also indicated that cribs and other amenities were available. The hotel was not clean and the description was wrong.

The staff was perfect. From check in to out. Kevin and Erin and the rest were great.

I snagged a one night stay for $50, which I believe was well worth it. The room included a sink, dishwasher, stovetop and full size fridge. I liked the fact that the room was not outdated, it had nice decor and a flat screen. It was pretty roomy. The only downside was that it was freezing cold upon entering and took awhile to heat, which eventually did.

Great place. Was very surprised by the room and the little kitchen area it came with. I didn't realize how helpful it was until then. However, some qualities of the room lowered my rating for this hotel. For example, the bathroom door looked like someone kicked/ran into the door. Also, I love natural light but because we were on the first floor, we couldn't open the windows without giving up our privacy. Overall the cleanliness and presentation of the room were great.

Hmm where to start... none of the sidewalks were shoveled, a majority of the room doors looked like the police had forced their way through them, worst of all check out was at 11 a.m. but yet cleaning staff was beating on my door at 10:20 asking if we were going to be checking out soon!! (really??)

The desk clerk was rude, the room was cold, the matteress was so worn out it had a dip in it. There was no shampoo or lotion and not offered at the front desk.

very dirty room. hair and tooth paste on walls. Kitchen plates and utensils dirty.

For the price and what you get can't complain. Nice size rooms, staff friendly and get free breakfast . only thing that I found tacky was recliner was in real bad shape, needed to be repalced.

room was ok, not the greatest, the ac had an issue with not cooling. couple things didn't work, only stayed for 1 night, great location and price for where we needed to go!

Staff was very friendly and helpful. Room did not include shampoo. Room was small but comfortable, however slightly "worn out" and in need of updating. Pool was OK.

Hotel was DIRTY, broken fixtures, 60 degrees, SAD!

The room I stayed in could definitely use some updating. The carpeting was filthy and had cigarette burns in multiple places. The towels/pillow cases were supposed to be white, but were definitely more a shade of yellow. Even the coffee the next morning was lukewarm instead of hot. Next time I'm taking my friend up on the offer to crash at her place!

Great value. A clean room - a little bit of a smell that reminded me of old cigarette smoking.

The rooms and bathrooms were neat n clean. The staff was very helpful, in spite of we arriving late in the early hours of the morning. Overall it was a good experience.

9370 Waldemar Rd Indianapolis IN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Extended Stay America - Indianapolis - Northwest - I-465 is located within a 15-minute drive of Traders Point Creamery and SportZone. This 139-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Zion Nature Center is also close to this Indianapolis hotel.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 139 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2017, Extended Stay America - Indianapolis - Northwest - I-465 offers a fitness center, free WiFi in public areas, and a seasonal outdoor pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

Full 2 | Sleeps 6

Guest reviews for Extended Stay America - Indianapolis - Northwest - I-465

Everyone (2) Business (7) Couples (9) Family (9) Other (5) Friends (2)
4

great staff.

Everyone

I had a nice stay. The staff was friendly and the room was very clean. The facility is under construction for a remodel but other than the elevator being slow with heavy use... it did not affect my stay.

By on Feb 6, 2017

Review comment responded on Feb 8, 2017

Thanks for choosing Extended Stay America - Indianapolis - Northwest - I-465. We are glad to read you enjoyed your spotless room and our helpful service. We hope you will visit us again soon so that we can show you our revamped look firsthand. Sincerely, General Manager

1
Everyone

Called the day of we were suppose to stay saying they couldn't provide a room

By on Jul 30, 2016

Review comment responded on Jan 1, 1970

Thank you for providing your feedback. At times we have guests stay over unexpectedly which causes us not to be able to accommodate arriving guests. We make every attempt to alert the arriving guest in advance to minimize any inconvenience. We apologize you were not able to stay with us during this visit and we look forward to having you as our guest soon. General Manager

3

low cost hotel in indy

BusinessTravelers

Room rate was great for a quick business trip to Indianapolis. When I got to the room there was a smell that went away after I turned on the fan.

By , from Chicago, IL on Mar 2, 2016

4

first time in indianapolis

Families

This was our first family trip to Indiana visiting my husbands family. We needed a place that was convenient for our family of 4 to rest and get cleaned up for just over 3 weeks. The staff at Extended Stay America we were at were friendly and helpful. The complimentary coffee and muffins were a comfort in the morning. It may have just been the room we were in, I would like to recommend steam cleaning the carpet and maybe taking out the AC unit that was not working for a bit more leg room between the window and 2nd bed. Other than that, we had a good time and looking forward to comin back. Thank you!

By on Jul 21, 2015

4

business trip

BusinessTravelers

The only issue with the entire stay was the access to the rooms. Our key card never worked but the hotel staff always assisted.

By on May 19, 2015

5

wedding

Singles

The room was great only problem if you wanted to cook you had to get pots and dishes from the front desk. The staff was helpful

By on Sep 22, 2014

2

the description on the web site is wrong

Families

The website described this hotel as having an indoor pool, running track and children's play area. It also indicated that cribs and other amenities were available. The hotel was not clean and the description was wrong.

By on Mar 23, 2014

5

great place for sports venue

Families

The staff was perfect. From check in to out. Kevin and Erin and the rest were great.

By on Mar 17, 2014

3

good deal

Couples

I snagged a one night stay for $50, which I believe was well worth it. The room included a sink, dishwasher, stovetop and full size fridge. I liked the fact that the room was not outdated, it had nice decor and a flat screen. It was pretty roomy. The only downside was that it was freezing cold upon entering and took awhile to heat, which eventually did.

By on Mar 10, 2014

4

extended stay

BusinessTravelers

Great place. Was very surprised by the room and the little kitchen area it came with. I didn't realize how helpful it was until then. However, some qualities of the room lowered my rating for this hotel. For example, the bathroom door looked like someone kicked/ran into the door. Also, I love natural light but because we were on the first floor, we couldn't open the windows without giving up our privacy. Overall the cleanliness and presentation of the room were great.

By on Feb 26, 2014