Hotel Arctic

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Arctic

Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished
Property video
Deluxe Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952
  • Place, Ilulissat Harbour
    ‪13 min walk‬
  • Place, Knud Rasmussen Museum
    ‪17 min walk‬
  • Place, Ilulissat Hospital
    ‪18 min walk‬
  • Airport, Ilulissat (JAV)
    ‪3 min drive‬

Room options

Junior Double or Twin Room

  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Double or Twin Room

  • Ocean view
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Apartment, 1 King Bed

  • Ocean view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Deluxe Apartment, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ilulissat

Hotel Arctic places you within a mile (2 km) of popular attractions like Ilulissat Harbour and Knud Rasmussen Museum. This 95-room, 4.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Ilulissat Harbour - 13 min walk - 0.7 miles
  • Knud Rasmussen Museum - 17 min walk - 0.9 miles
  • Ilulissat Hospital - 18 min walk - 1.0 mile

Getting around

  • Ilulissat (JAV) - 3 min drive

Restaurants

  • ‪Hangout Bistro - ‬2 min drive
  • Hotel Arctic
  • ‪Hong Kong Café - ‬2 min drive
  • ‪Café Iluliaq - ‬2 min drive
  • ‪Inuit Cafe - ‬2 min drive

About this property

Hotel Arctic

At Hotel Arctic, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 50-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Kitchens, balconies or patios, and dining areas are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for DKK 550.0 per day
  • Cribs/infant beds are available for DKK 500.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Frequently asked questions

Is free cancellation available at Hotel Arctic?

Hotel Arctic offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Arctic?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Arctic on Apr 6, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Arctic?

This hotel is located in Ilulissat within a short 17-minute walk of Ilulissat Harbour. Knud Rasmussen Museum is also within a driving distance of 1.3 mi.

Is there parking available at Hotel Arctic?

Yes, self parking is offered for free at the hotel.

Does Hotel Arctic feature a casino on the premises?

No, Hotel Arctic doesn't have a casino.

Is there an indoor pool at Hotel Arctic?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Arctic?

Couples will appreciate amenities at this hotel, including a kitchen and premium bedding in each guestroom with some featuring ocean views.

Does Hotel Arctic have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Arctic have a restaurant that serves breakfast?

Yes, Hotel Arctic has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Arctic allow pets to stay for free?

No, pets aren't allowed at Hotel Arctic.

Does Hotel Arctic have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Arctic?

The closest major airport to Hotel Arctic is Ilulissat (JAV), which is 1.7 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Hotel Arctic?

Yes, every guestroom at Hotel Arctic comes with a balcony with some featuring ocean views.

Hotel Arctic Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 49 reviews
Rating 8 - Good. 10 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025

8/10 Good

Jeff

Stayed 2 nights in Sep 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025

8/10 Good

KYONG

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcin

Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025

6/10 Okay

Jane

Traveled with partner
Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina, Odense C

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina, Odense C

Stayed 1 night in Nov 2025

8/10 Good

Karl Kristian

Business traveler
Liked: Cleanliness
Dejlugt
Stayed 1 night in Oct 2025

8/10 Good

Jens Bech

Disliked: Cleanliness
Intet
Stayed 3 nights in Oct 2025

10/10 Excellent

Varla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Henrik

Traveled with partner
Liked: Amenities
Dejligt hotel og god morgenmadsbuffet
Stayed 3 nights in Sep 2025

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt
Stayed 2 nights in Sep 2025

4/10 Poor

Sabrina, Berlin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später. Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super. Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts. Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind. Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen. Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Stayed 2 nights in Sep 2025

2/10 Terrible

Gitte

Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025