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Hotel Torre Del Mar

4.0 out of 5.0

Recent guest reviews

My wife and I stayed at this hotel with our small child. The hotel itself has a 4-star feel to it; nice but not decadent. However, the service puts this hotel in an exceptional category. The staff were extremely friendly with our daughter at check-in and they made her some origami. When we got to our room we found a bit of broken glass on the floor which worried us for a moment, but then they rushed someone up with a vacuum cleaner immediately and their apologies showed they were doing their best and mistakes happen. From then on every service interaction - from getting beach towels to eating breakfast to parking - was wonderful. Every time we felt like we were asking for a favor, they made us feel like it was their pleasure to help. This hotel takes service seriously and you will feel it.

My husband and I loved our room. Our room was 402 and it was huge. It had a balcony, views and more views. Everyday we took a walk along the beach, it was beautiful. We stay June 2017. Breakfast was excellent and dinner was just ok, I wish they had more variety for dinner. We stayed 5 days with dinner included, and it seemed like everyday they had the same food/options. Maybe change it to different themes each day and have some music. For those of you thinking of staying at the Hard Rock, you must know that you will have the noise of the airplanes every other minute. The planes flight right over the Hard Rock Hotel. I am so glad I did not stayed there as I was seriously considering staying there for hype of being a newer hotel. Who can sleep having the airport and airplanes as your pillow. Everyone that can afford the Torre del Mar should stay there because its amazing, I loved it, can't wait to be back.

We had an oceanfront room with an amazing view from the balcony. It was almost as if we were on a cruise ship, we were so close to the water. Listening to the calm waters of the Mediterranean lap against the shore made this a great stay. The beautiful lobby and pool added to our stay.

Loved this hotel. Only drawback was poor availability of taxi service. People had to wait as long as 45 minutes for a taxi.

Beach area not that great or easily accessible. No beach chairs. Staff could have done a better job. Only had 1 issue with safe key which you have to pay for. 4€ per day. Pool not heated and small. Ok stay overall

It was not too close to the partying, but we could walk down to the excitement without any issues.

Good location and great sunrises in the mornings but the room furnishing is very old and clothes were getting dirty when touching the top of the drawers...it needs new furniture ...and the worse part was the beds...the mattresses were the worse ...for a 4 star hotel it is outrageous...instead of a queen bed we got 2 twins and the mattresses were like in a motel in the US...also the taxi situation is bad at pick hours in the evenings ...the staff were very kind to call the taxi by phone but those radio taxis takes awhile to arrive and sometimes it takes 15 and even 30 minutes of waiting time and by that time the desk had called 5 taxis for people waiting and the taxis when they arrive sometimes pick the airport pick ups regardless who is first on the line...it happened to me 2 times and theres no line and no doorman to control who's first in line to get the taxi...but overall i would recommend the hotel because of the location and the friendly and courteous staff.

Great location. Food & beds need some help. Otherwise excellent

beds uncomfortable and food not so good but otherwise great

Clean hotel, excellent sea views but beds are double style- no king beds & extremely uncomfortable. Food is less than desirable. Wonderful staff though who really does there best to help with all. Overall a comfortable stay but left wanting a comfy bed for two stiff backs.

Booked this hotel for 3 nights. Was a decent place but not worth the money. They charged for everything including ice! The breakfast and dinner was included and wasn't too bad.

Room options

Junior Suite, Sea View

King 1 | Twin 2 | Sleeps 3

Suite, Sea View

King 1 | Twin 2 | Sleeps 3

Standard Twin Room, Sea View

Twin 2 | Sleeps 2

Double Room Single Use

Twin 2 | Sleeps 1

Guest reviews for Hotel Torre Del Mar

Everyone (2) Couples (5) Family (1) Friends (3)
5

super staff, good service, nice location

Families

My wife and I stayed at this hotel with our small child. The hotel itself has a 4-star feel to it; nice but not decadent. However, the service puts this hotel in an exceptional category. The staff were extremely friendly with our daughter at check-in and they made her some origami. When we got to our room we found a bit of broken glass on the floor which worried us for a moment, but then they rushed someone up with a vacuum cleaner immediately and their apologies showed they were doing their best and mistakes happen. From then on every service interaction - from getting beach towels to eating breakfast to parking - was wonderful. Every time we felt like we were asking for a favor, they made us feel like it was their pleasure to help. This hotel takes service seriously and you will feel it.

By , from LONDON on Aug 27, 2017

Review comment responded on Sep 1, 2017

Dear guest, Thank you for your kind review. We are delighted to read you had a comfortable stay with us. We appreciate all feedback both positive and negative and I will be sharing your comments with the entire team.We hope you will come back again soon. Best Regards.

5

beautiful ocean view

Everyone

My husband and I loved our room. Our room was 402 and it was huge. It had a balcony, views and more views. Everyday we took a walk along the beach, it was beautiful. We stay June 2017. Breakfast was excellent and dinner was just ok, I wish they had more variety for dinner. We stayed 5 days with dinner included, and it seemed like everyday they had the same food/options. Maybe change it to different themes each day and have some music. For those of you thinking of staying at the Hard Rock, you must know that you will have the noise of the airplanes every other minute. The planes flight right over the Hard Rock Hotel. I am so glad I did not stayed there as I was seriously considering staying there for hype of being a newer hotel. Who can sleep having the airport and airplanes as your pillow. Everyone that can afford the Torre del Mar should stay there because its amazing, I loved it, can't wait to be back.

By , from San Jose, CA on Jul 9, 2017

Review comment responded on Jul 14, 2017

Dear guest, I am glad to know that you enjoyed your time in Ibiza and your stay in our hotel. We are very happy to know that you had such a memorable stay with us . Thank you very much for your kind comments and for rating us. We look forward to welcoming you again very soon. Best regards.

5

great hotel on the water

Everyone

We had an oceanfront room with an amazing view from the balcony. It was almost as if we were on a cruise ship, we were so close to the water. Listening to the calm waters of the Mediterranean lap against the shore made this a great stay. The beautiful lobby and pool added to our stay.

By , from Gainesville, FL on Jun 18, 2016

4

wonderful hotel

Couples

Loved this hotel. Only drawback was poor availability of taxi service. People had to wait as long as 45 minutes for a taxi.

By on Aug 3, 2015

4

pleasant stay

GetawayWithFriends

Beach area not that great or easily accessible. No beach chairs. Staff could have done a better job. Only had 1 issue with safe key which you have to pay for. 4€ per day. Pool not heated and small. Ok stay overall

By on Jul 29, 2014

5

just the right distance

GetawayWithFriends

It was not too close to the partying, but we could walk down to the excitement without any issues.

By on Jul 11, 2013

3

improvement needed

Couples

Good location and great sunrises in the mornings but the room furnishing is very old and clothes were getting dirty when touching the top of the drawers...it needs new furniture ...and the worse part was the beds...the mattresses were the worse ...for a 4 star hotel it is outrageous...instead of a queen bed we got 2 twins and the mattresses were like in a motel in the US...also the taxi situation is bad at pick hours in the evenings ...the staff were very kind to call the taxi by phone but those radio taxis takes awhile to arrive and sometimes it takes 15 and even 30 minutes of waiting time and by that time the desk had called 5 taxis for people waiting and the taxis when they arrive sometimes pick the airport pick ups regardless who is first on the line...it happened to me 2 times and theres no line and no doorman to control who's first in line to get the taxi...but overall i would recommend the hotel because of the location and the friendly and courteous staff.

By on Aug 26, 2012

4

nice views

Couples

Great location. Food & beds need some help. Otherwise excellent

By on Aug 22, 2012

3

very good

Couples

beds uncomfortable and food not so good but otherwise great

By on Aug 22, 2012

3

amazing views, fantastic pool area, beds & food need help

Couples

Clean hotel, excellent sea views but beds are double style- no king beds & extremely uncomfortable. Food is less than desirable. Wonderful staff though who really does there best to help with all. Overall a comfortable stay but left wanting a comfy bed for two stiff backs.

By on Aug 21, 2012