azuLine Hotel Galfi2.0 out of 5.0
Recent guest reviews
From the moment we arrived the staff could not have been more helpful. Great location, only a 5 minute walk to the pubs. Quiet pool area but just what you wanted to be able to relax. The food poolside was basic but good enough to have as a snack. Lovely staff at the pool bar. Our air con wasn't working on arrival and staff said they would have it fixed by the next day. I did have to ask again for someone to have a look at it, which they did but just jammed a chair against the doors to get it working. It worked which we were grateful for but it would have been better if the hotel fixed it properly rather than just a temporary solution.
I cannot thank the staff enough!! Outstanding All be the decor is dated i have never stayed in a cleaner hotel.. rooms cleaned daily.. pool water changed every night and cleaned and water tested every morning.. breakfast is basic but does the job.. pull side food again is basic but cant ask for more.. will definitely be back!!
Lovely quaint quiet hotel, superb staff, nothing too much trouble. Only downside was the amount of whinging brits! Of course the bed/wardrobe/air conditioning etc isnt like yours at home! If you want luxury pay for sensotory hotel! Was lovely and quiet set back from busy san antonio strip, nice little pool, a few snacks and drinks. Staff deserve a medal. Would definitely stay here again :)
No rep was available, no security staff at nights. We had to leave our hotel throughout the night due to a terryifying experience with our neighbours. Had complained twice to night porter, no help was given, no offer to switch room. Pool surrounded by trees, bugs everywhere.
Booked this hotel to attend a friends wedding in Ibiza and wanted a cheap and cheerful base. At the time of booking the reviews where average but for the very low price we paid for 4nights we didn't expect the ritz! The more recent reviews where a bit more positive... we can not fault this hotel at all. Rooms where basic but clean and spacious with a balcony. They pool bar and snack bar are such good value for money there's no reason to try and sneak your own drinks or food by the pool. Each and every staff member where really friendly, polite and helpful - nothing was too much! Breakfast was continental but plenty of it and a good selection. The pool area was chilled out with music and plenty of sun beds, never an issue getting one no matter what time of day. Location is fab, 5 minute walk from ocean beach club/sea front - 10-15 mins from the west end/mambos. After staying at lots of budget hotels between us for hens/stags I can definatety say this is by far the best 2 star hotel we've stayed at! Can not fault it and would defiantly stay again! Happy holidays!!
We booked this hotel unfortunately through a travel agency, we did not need anything fancy or expensive, simply asked for a clean room. when we arrive in the room, there are two twin beds, if you can call those beds as they were uncomfortable and had stains on the sheets. we are told they do not have double beds and that we can put the beds together, not a problem. when we do so the amount of dust and hair we find under it was indescribable. when we look closer we actually see there are long black hair all over the room floor and in the bathroom. we call the front desk and ask if someone can come clean the floor and we are told the vacuum is in the closet at the end of the hall. ??? really? we have to clean the room we just arrived in because they did not do it?? ok, better than sleeping in a dirty room, we go look for the vacuum and as we cannot find it we call the FD again and at that point the woman comes up with a broom and sweeps the floor. it was almost funny! we tried to put our clothes in the "wardrobe" meaning a bunch of shelves attached to the wall with holes and scratches and a lot of dust, and a door that covers it. better to keep everything in the suitcase. we take a shower (with our flip flops on of course) and the shower leaks into the entire bathroom and bedroom floor. at that point we decide to check out and go look for another hotel. as the hotel was already prepaid we knew we were not going to get our money back, and we did not ask for it, but you would think when a guest is checking out on the very first day of their stay, you would get some concern from the hotel staff and some assistance offered. NOTHING. they simply asked why are we leaving and when we say the room is dirty and we cannot sleep in it we are just told "ok". to add to this we had prepaid to use the safe in the room (of course it's not free it's Eur 22.00 for 4 days), of course as we had not used it and we were leaving on the first day we think it makes sense that we get at least that back, of course not!!! the person at the front desk is literally discussing with us over 20 euros saying we don't get it back!!! at that point there was nothing we could do to make them understand what service is. we left and found another hotel and in the following 5 days no email, call or nothing at all to even apologize or ask if we needed any assistance. my husband and I both work in the hotel business and i can guarantee if we acted like that we would be out of a job. it was absolutely outrageous how we were treated and in what condition our room was. this is the kind of hotel you are ok with if you are 15 and are used to stay in dirty hostels for cheap money. now we know about Azuline reputation. if you want to stay in a clean hotel where staff cares about helping you, definitely stay away from this.
Well where Can I start on entering the Galfi hotel you are greeted with a long green carpet like path to the front door which I must say is a bit uneven the grounds out front are nothing to look at quite shabby in fact on entering the hotel was like going back in time black and white chequered flooring with wood panelling on the walls white furniture around the place but it was clean and tidy upon approaching reception which was hassle free and a very nice lady attended to us telling us we was in room 214 on the second floor on entering the vey small lift we made our way to our room we tried the key which would not work we went back to reception and a nice guy came up and opened it but it did take a bit of jiggering and was a bit difficult to open and lock again anyway after unpacking we decided to see about the safe at reception it was 10 Euro deposit and 3 euros a night rental then to be told we have no key for the safe in that room not very good we also said there's no tv remote again 10 euro deposit for the week wifi is also available again 5 euros a day The room Quite small and in need of a bit of upgrading beds where very hard the bathroom was a bit weird with a window to the outside world in the shower the shower was not very good going boiling hot then cold then hot then cold the air con not not controllable it's either on or off no temperature control but when on it was nice and cold The room was cleaned daily by a lovely maid always smiling The grounds The area round the pool is quite nice plenty of comfy sun beds the is a bar that sells cold drink beer cocktails etc and does very nice snacks the pool is small but refreshingly cold in fact it's a nice area to be in Breakfast Not a bad looking breakfast room with continental breakfast being served and plenty of it All in all not a to bad hotel just needs updating and bring into the 21st century a small fridge and a kettle in the room would have been nice but the staff here are very good and helpful
We stayed here in June not the best tbh guy on reception wasn't great everything was 20 minutes to get anything done girls were much better. We had numerous problems with air conditioning. Rooms are very basic can be noisy with folk coming and going at night. Ideal base for nightlife for younger folk. Breakfast is very basic if there's anything left when you get down there. Pool area was quiet.
This is a lovely hotel - 5 mins walk from ocean beach . The rooms are cleaned every day with fresh towels . The rooms are basic but do the job! Breakfast is ok - fresh bread cheese meat and fruit ! The pool side is lovely and quiet with sun beds always available! Perfect place to chill after a heavy night out!! The only downfall is - it is noisy as people are coming in and out all through the night - so take your ear plugs ! But didn't bother us to much as we were out a lot!!! Rooms have air conditioning too which is brilliant and we had a balcony too
I read many past reviews and was extremely worried about booking this hotel but on arrival at 8pm the staff were very attentive explained a lot about the hotel. The room was very clean very large. The hotel is very close to the beach and nightlife but far enough away to not be kept awake from the hustle and bustle. Fantastic breakfast I will be returning and rebooking this hotel should be at least a three star hotel. All the staff were great good English very very helpful. Some great beaches Cala Bassa and Cala Conta use the water ferry only 8€ *but don't miss the last ferry* don't miss the sunset 🌅
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 228 reviews