Hilton Garden Inn Huntsville/Space Center3.0 out of 5.0
Recent guest reviews
Nice place. Very convenient to Space Center, mall, Movies. Had breakfast there with family and was good. Staff excellent. Room 301 had banging sound all night. Don’t stay in this room. We moved and other rooms quiet. Landry Seafood restaurant next door. Other restaurants a couple miles away. Would recommend staying here. We had our grandkids and it worked well.
When we arrived and walked in our room I saw a cockroach on the counter in the bathroom. I just thought nothing of it, but my group members had to move to a different room because cockroaches were in their bed. I checked our comforter set and it was nasty. It was just not a great experience. We had a brunch on Sunday, and my husband and I received our food extremely late, I mean hours later. I honestly wanted to check it, but it was Homecoming and many of the nearby hotels were booked. I truly wanted a refund, but did not know who to contact. I did not want to cause trouble, but I was truly NOT satisfied! We called to ask for more towels and they told us to come and get it! Really!! I thought oh how poor customer service!!
Here for 3 nights checking out the Huntsville/Madison area. This hotel is excellent for getting on/off the freeways and accessible to shopping, restaurants and great attractions. The staff here is excellent - very friendly and professional. We had a full cooked breakfast each morning, which was excellent. Dinner menu was not as extensive as other Hilton Garden Inns across the country, and they do not provide Wednesday Wine Night, but other than that it was fine. Outside pool was being repaved so not accessible.
The best sausage gravy and biscuits I've tasted in a long time. The restaurant service was amazing. I stayed three its recently while on business in the area. I would stay again in the future should the opportunity arise.
You know you are in good hands when the check out clerk is named "Heaven". Had a great stay and look forward to returning. I had a king size bed with down pillows that also made me think of Heaven. The only thing I did not like was the fact the tv went to CNN every time It was turned on.
We (Mom,Dad, 6-year-old, 18-month-old, arrived weary and fraught, late at night after 20 hours driving as refugees from Hurricane Irma. This was the right place- staff were understanding, kind, super helpful. Room was clean and comfortable, breakfast excellent, gym and pool soothing, location fantastic. We stayed a week. We liked Huntsville so much we are now planning to move there, and will certainly be back to this hotel for househunting and other preliminaries.
Great stay. Staff excellent, room clean and quiet. Good food. I stay here frequently, and the staff is always on their best game. The restaurant staff is always friendly and the food is always good and warm.
Started with a check-in process that took an hour to get an acceptable room! The first room had the frig unplugged. When I plugged it in it sounded like a prop airplane taking off. Also the shower curtain was falling off the wall and there was a burned out light over the bath/shower. No maintenance to fix it so off to the next room. Right next to the interstate...Uhm, NO! The response from the front desk was: “Well what type of room do you want?”…Really? Third room was acceptable but …Mold in the shower, rusted closet door frames and stains on the carpet. Gud enough I guess. The fitness facility had 1 cross trainer that was broken and one of the 2 treadmills had no working TV. Also no towels or water! There never seemed to be anyone at the front desk, especially during the evening. They were always hiding in the back room. I have stayed at this hotel many times before and it had recently become one of my new favorites...Not anymore! Not sure if they have a new mgr or a new owner, but this place has gone downhill quickly!
Overall stay was good. No complaints other than mu door wouldn't lock from outside but i wasnt going anywhere else. I just hope they fixed for the next guest. That is a little unsettling. He price was ok too.
I had two days of meetings/workshops and this was selected hotel. The room was very clean, staff was friendly, and facilities were nice. The bed was very comfortable, but the pillows were flat. I really just needed a place to sleep between sessions and this was very nice.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Within a short walk of Huntsville Botanical Garden, Hilton Garden Inn Huntsville/Space Center is within a mile (2 km) of US Space and Rocket Center. This 3-star hotel has 101 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. Also nearby are University of Alabama-Huntsville and Bridge Street Town Centre.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
All of Hilton Garden Inn Huntsville/Space Center's 101 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 26-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Guests staying at Hilton Garden Inn Huntsville/Space Center enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 613 reviews