4/10 Poor
Bethanne
Traveled with family
Jul 14, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the staff was friendly, everything else about this property was terrible unfortunately. I would not describe it as a family-friendly hotel. Not located in a very good area (strip joints just around the way). Didn’t have cribs available even though the booking site said they did. Staff used strong profanity while conversing with you. And the breakfast offered had a number of issues - only refrigerated item offered was butter, so no yogurt or milk or cream cheese for the bagels, no plates or forks, no creamer for the coffee.
I am not a person to leave negative reviews so I feel bad doing this, but I wish someone would have left a review for families so I would’ve known not to book here.
The room itself was damp the entire time, and multiple things were broken - dresser drawer handles, clock, phone, toilet paper dispenser, a light, some outlets. The sofa had large discolored stains - I’m talking large like as big as my 4 year old child. And the beds are very small.
We had two adults and four children staying in our room and were only given two towels and an almost empty, tiny shampoo bottle.
Don’t book here.
Oh and there was a partially eaten pop tart on the floor of our room (not ours).
Bethanne
Stayed 1 night in Jul 2025
