GUTI Resort by AKA Hua Hin5.0 out of 5.0
Recent guest reviews
Attraction to stay at this hotel was swimming pool for us. It was very nice but it needs repair and updating. Staff was friendly enough. Facilities need updating and upgrading. Location was a bit too far for us and at the end not much to do at the resort.
Before I begin the review let me specify key points which are relevant over & over again: 1. Staff are very courteous 2. Very few speak English - very inconvenient and not expectant of any decent hotel-must use Google translate to tackle this issue but that means you cannot communicate on the phone but only face to face The room photos justify the real thing but for the few who don't know this is in a little forest and expect all sorts of creepy crawlies like frogs, spiders, mosquitoes, centipedes, daddy long legs, etc... Coming in to your room through the toilet & shower. Initially I stayed in Room 205 and they had termites in their kitchen furniture, lots of insects, frogs and we had to change the room in the middle of the night as my family was very edgy. The next room was a lot better. To contain these place towels on the gap in the doors of your toilet & shower so that they can gain access. For the entire stay of our 6 days their PBAX system was down and even though they said they are fixing it.... It never happened. For everything you had to call the front desk....very inconvenient if you don't happen to have a Thai sim card. The lone restaurant is very limited in its menu selection hence we had to resort to going out for our meals & for that you either hire a car or use the hotel shuttle service to the down which takes approximately 20-25 mins. Finally in their kitchen they give you an espresso machine but you can't make a decent cup of coffee or tea as the water does not heat up enough. When I asked them for a kettle they said they don't have one but when I asked them for hot water they gave me a kettle.... Strange.
1. Staff members Most of the staff members speaks English and communication with reception staff was smooth. They were friendly and nice. We arrived the lobby 15 mins before the shuttle bus arrival and the staff served us with cold pineapple juice while waiting, which is heartwarming. 2. Swimming pool I love the scenery outside my room (room 306). Swimming pool in the villa is equipped with chloride disinfection. People complained that there were leaves and bugs but I feel that it was completely normal to have fallen leaves as the swimming pool is surrounded by trees. I'd also recommend potential visitors to wear sandals. 3. Shuttle bus service Shuttle buses were mini van/ MPV that were new and well-maintained. I'd not say that the shuttle bus services was frequent enough but sufficient from holiday retreat if you planned to stay few days away. Taxi from clock town to AKA Guti was around 250-300 thb. 4. Breakfast Make sure you have put on mosquito repellent because restaurant is an open area. Breakfast is acceptable. Fruits, muffles, breads, protein main course, and coffee are included. After all, there are only 18 rooms and can't ask for buffet breakfast like those in large-scale hotel. 5. The villa There are 2 AC - one for living room area and another for bedroom. The one in living room was not working good but I survived with the one in bedroom. I appreciate that mosquito coil was provided and I placed them in the bathroom area with curtain separating the bedroom from bathroom. That protected me from any insect bite during the visit. It'd be amazing if there was microwave in the minibar for traveller to reheat their food. I didn't use the bathtub but the shower was good with enough hot water. The hotel didn't provide tooth brush and tooth paste but I brought my own so didn't ask them. 6. Overall It was a pleasant and relaxing stay. Afterall I only paid ~100USD/night, what can I ask for? Visitor should be reminded that the hotel is natural-oriented - buds and wildlife is unavoidable and I can see the hotel's effort in pest control.
It's a pity. Very beautiful resort, infinity pool nice rooms but maintenance is very very poor Patio ceiling fan not working- staff insisted it's for decoration only, chair n door knobs falling apart, poor reception for tv n yellow streaks on screen, happy hr cocktail not available because staff say no vodka. Safe not working.
The overall condition looked old and damaged. The wooden at the pool side had a nail sticking up, very dangerous for families with children. The wash basin is running very slowly. The wifi signal is worst. A buggy cart waiting to run for a very long time. More than 20 minutes
Second time here, this time with family. Previously, it was a company trip in one of their colossal double room pool villa. This time it was the single room pool villa I will base my review on. Still the same word to describe – E X C E L L E N T. However, do not expect the same level of privacy as the double room villas. These single ones are spaced closer to each other. I enjoyed watching my neighbor posing in her bikini for glamour shots. The single room villas are very large and comfortable as well. A living area, separated bedroom, the large bath, a pleasant walkway to a simplistic gazebo where I had many coffee and of course the so very necessary lap pool. That pool was the highlight, and was also where I spent 70% of my life during the trip. Hot April, I did not want to go anywhere. The pool is where I stayed till my wife hauled me out. And having direct access from the bed room to the pool, I repeatedly took flight and plunged back into it again. Had my infant kid along. Delightfully, the villa provided sufficient escape and hiding spaces for me during those periods where diapers needed to be changed. The compound is mostly stroller friendly, except for some parts where we had to do some lifting to overcome stairs. Breakfast, no bacon. Why no bacon for that is the love of my life, and I normally will expect them in resorts of such caliber. Few years ago, it was the same. Aka is certified bacon free I guess. I really enjoyed my relaxing stay and for a small family of 3 the single rooms will be ample. Larger families should go for the double villas, for the privacy and largely also for containing noise pollution contributed by screeching toddlers.
I love the villa and environment. Been in Hua Hin and embraced by the forest. I love the pool with the view while soaking in the water. The breakfast was ok but I am sure the resort can make it better. Staying here you need to have private car to go around. The resort should provide enough buggy car to service customers at busy time. The buggy car driver is the best part of resort. I can't remember his name but he was very helpful, informative and with big smile. There was the main pool which was very spacious but I enjoyed enough private pool at villa so I didn't use it. I love the privacy and the room, I'd definitely return when visit Hua Hin next time
Positive: Quiet place , fantastic for a gateway weekend. Room are quite authentic with good view Location is nice if you want to go to black mountain ( golf and water park) Value is very good Negative: Rooms are old and not so clean Food is terrible It is far from anything in hua hin town
I have to say that I am perplexed by the rampant negative reviews of this place. I think that the people rating it so low were expecting a Palm Springs type facility instead of what this is. The deluxe pool villa is spacious and very clean, the infinity pool as well except for a few leafs floating around on the surface which is perfectly understandable given that the pool is sorrow fed by trees, giving you a perfect private spot to relax in. We haven't seen any creepy crawlers although it's located in the forest, except for a few tiny lizards climbing the walls, but they're not bothering anyone. While the place certainly needs maintenance, it's by no means dilapidated, as some would suggest. Just in need of a touch up of the location (in nature). Pros: great view, terrific villas with private infinity pools, clean and friendly staff. Cons: no hot water (needed in Thailand?), a little far away from the city if that's your thing. All in all we had a terrific stay and would definitely come back!
The wooden floor was cracking. It seemed this propert was not well maintained. Check-in and Check-out process was very poor no sense of warm welcome but the buggy driver was very polite and helpful. TV had 8 channels but just only 3 channels had worked. Private pool had bugs and leaves no sun shade provided. Breakfast was terrible many flies and insects in the restaurant. Curious how can they rate themselves as 5 star hotel as just given only poor hospitality and unmaintain of property.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
GUTI Resort by AKA Hua Hin places you within a few miles (5 km) of Hutsadin Elephant Foundation and Black Mountain Water Park. This 18-room, 5-star resort has private in-room pools along with an outdoor pool and free in-room WiFi. Khao Hin Lek Fai View Point and Elephant Village are also nearby.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. English breakfast is offered for a fee each morning from 7 AM to 11 AM.
The 18 air-conditioned accommodations feature balconies or patios and afford space to spread out with separate bedrooms and living rooms. Guests can expect free WiFi and satellite TV. Bathrooms have hair dryers, free toiletries, and bathrobes. Private pools, refrigerators, and minibars are other standard amenities.
GUTI Resort by AKA Hua Hin features an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle for THB 3999 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include free newspapers, a terrace, and a garden.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 113 reviews