Clean. Incredibly outdated and inefficient, bit of chaos really...
Impeccable service and amenities to ensure a relaxing stay
Restaurant was ridiculously cold. The food was medicre and overpriced. The artwork on the walls of the restaurant was covered in dust and cobwebs. Overhead lights in lobby were missing their escutcheons. Not trying to be overly critical... but I would expect a bit more attention to detail from a 5 star hotel.
Everything about our visit was top notch. The staff is professional top to bottom. We tried to book an extra night but it was very pricey!
I decided to go to game 4 of the 2017 World Series at the last minute. Of course all of the hotels within walking distance of Minute Maid Park were sold out. So I got on Orbitz and requested a room in the best hotel in Houston. The St Regis filled both those requirements.
Very friendly staff, great room, amazing bedding, overall great maintenance.
Smells like flowers, feels like royalty. Top notch service, room was super comfortable.
Great stay. Would recommend to a friend. A true 5 star hotel.
Everything was first class from drinks at the pool to dancing at the bar.
Great location, convenient to several shopping areas, especially the Galleria. Very comfortable beds. Breakfast was pricey, but to be expected. One complaint, we stopped into the bar for drinks on Saturday evening. The entire bar top and most tables were covered with empty bottles and glasses the entire time we were there. It made the place feel dirty. I understand they were busy, but there was staff standing around instead of cleaning up. Just not what I would expect from a St. Regis. On a positive note, the band was fun and everyone was dancing having a great and time.
Being in Houston for a wedding was the purpose of our trip. The hospitality at St. Regis was extraordinary. Absolutely lovely - a perfect getaway.
This hotel looks and feels 5 star. It is quiet, peaceful, luxurious, well decorated and tastefully designed. The staff was courteous and helpful, the food was good. The spa was small but adequate and had a well trained staff
Was there on business trip, so in fairness I didn't get to spend all that much time at hotel. However, staff was extremely personable and I enjoyed the bar/restaurant located in the hotel. I also thought the room was nicely decorated, comfortable, and really liked the bed (hotel beds not always so great).
The staff was extremely pleasant. The location is a short distance from Westheimer. Massage services where a little pricey but worth the convenience of having it done in the hotel.
The St. Regis Houston places you within a 15-minute drive of popular attractions such as Houston Zoo and NRG Park. This 232-room, 5-star hotel has a full-service spa along with an outdoor pool and a 24-hour business center.
Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 11:00 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.
The St. Regis Houston's 232 rooms provide iPod docks, minibars, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include free newspapers, laptop-compatible safes, and phones.
Guests staying at The St. Regis Houston enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Self parking is available for USD 22.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Clean. Incredibly outdated and inefficient, bit of chaos really...
Dear Guest, thank you for choosing us and for leaving feedback regarding your stay. We are pleased to say we are in the process of finalizing our redevelopment plan and we will begin renovations soon. We would love to have you back to see our elevated and inviting new look. Thank you again, and we hope to welcome to a refreshed look soon. Sincerely, Guest Relations Manager
Impeccable service and amenities to ensure a relaxing stay
Restaurant was ridiculously cold. The food was medicre and overpriced. The artwork on the walls of the restaurant was covered in dust and cobwebs. Overhead lights in lobby were missing their escutcheons. Not trying to be overly critical... but I would expect a bit more attention to detail from a 5 star hotel.
Everything about our visit was top notch. The staff is professional top to bottom. We tried to book an extra night but it was very pricey!
I decided to go to game 4 of the 2017 World Series at the last minute. Of course all of the hotels within walking distance of Minute Maid Park were sold out. So I got on Orbitz and requested a room in the best hotel in Houston. The St Regis filled both those requirements.
Very friendly staff, great room, amazing bedding, overall great maintenance.
Smells like flowers, feels like royalty. Top notch service, room was super comfortable.
Great stay. Would recommend to a friend. A true 5 star hotel.
Everything was first class from drinks at the pool to dancing at the bar.
Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to The St. Regis Houston. Sincerely, Guest Relations Manager