Homewood Suites Houston - Northwest/Cypress-Fairbanks3.0 out of 5.0
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Recent guest reviews
Upon arrival we were given a room key and when we went to the room and opened the door we realized that the room was already occupied with other people's things. So we had to drag everything back down to the 1st floor. The employee at the front said that it was impossible that the room was occupied (making us seem like we were liars). Finally he said it was the written incorrectly and gave us out new room ( even though it was his fault that he was not more conscientious). This took us an extra 20 minutes. Then upon check out my pillow was left in the room and when I called to let the hotel know they once again believed me a liar and said that they found nothing in the room where 100 percent I know that I left it. So all in all this was not the best stay I've had.
Stayed there for a wedding. Nice beds, rooms are huge & has a Full mini-kitchen. Missed breakfast but I hear it is nice & free.
I chose the hotel because it was close to family I was visiting. I found myself wishing I had a little more time to stay because the room and amenities were so pleasant. I will definitely stay there again.
This was a nice facility and should be as it is less than 1 year old. However one of our days, our romm was never serviced, picked up, towels etc. When called about on our arrival back to room at 5 p.m., were basically given lip service that staff had tried numerous times. We left at 0930 that morning.even spoke directly with chamber maid that we were leaving for the day and room ws available. Desk service staff brought clean towels and WE MADE BEDS ETC. So much for HILTON GUARANTEES!! Would stay again, but put more pressure on front desk staff. Also on check out, at 0630 8/16/09, front desk staff was in tattered blue jeans, casual shirt and a baseball cap. Did have a name tag on, but offered no support other than i/m sorry.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located in FM 1960, Homewood Suites Houston - Northwest/Cypress-Fairbanks is 2.1 mi (3.4 km) from Traders Village and within a 10-minute drive of Northwest Forest Conference Center. This 123-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Jersey Meadow Golf Course is also close to this Houston hotel.
Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 123 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.
Guests staying at Homewood Suites Houston - Northwest/Cypress-Fairbanks enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a business center, and laundry facilities.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 382 reviews