Best Western Windsor Suites2.5 out of 5.0
Recent guest reviews
Nicely remodeled older motel (outside entrance). Ours was a large and comfortable room (2 queen beds AND a sofa). Coffee in room. Easy walk to nearby I-HOP (which was also good). My sister and I chose this location because of price and ease of traffic to visit family (LOTS of construction in area at present.) We would stay here again if in area.
I was a little concerned since it isn't a 5 star, like I normally stay at, but I was very satisfied with the room and everything. It was very clean, even the carpet. I didn't have to worry about walking around with shoes or socks on. Will stay there again when I'm back in town.
it was clean and nice i would stay again when I go to visit my family. close to a lot of restaurants and very close to my family. i would recommend this hotel if you our staying in they cypress area. the only issue a lot of hiway construction
The room was priced well, the location was hard to get to, service was very good but room had been cleaned and left with wet carpet and closed up which left a smell. I would stay again for business in the area but not for a family vacation.
This Motel is pleasant. Does need updating. I would rate this as a 1.5 star rating. The staff is nice and friendly. The fan in the bathroom stays on when light is on and is annoying. No real problems... just thought it was a nicer Hotel with Suites. This is a motel.
This is well priced hotel compared to others in walking distance. Polite staff, comfortable clean room. Easy access to internet. 3-4 restaurant options in walking distance (Even for Americans). Breakfast was basic with option of eggs, bacon, toast, waffle maker etc. They have a fitness room and small outdoor pool. Check-in was easy and as I had pre-paid check out was just handing card keys back.
I was hesitant at first while I was reading some previous bad reviews for this hotel. However, the staff was more than welcoming when I was checking in and when I walked into my room I was blown away from how clean and neat it was. The hotel also has free continental breakfast which is really warm and taste very good. Will definitely stay here next time.
Train came right by our room and blew its whistle twice during the middle of the night of our stay. Service was not excellent but room was fairly cheap so I was not shocked about this. Example- when I tried to check in, there were clearly lots of rooms available but they said I would have to pay an early check in fee because it was before 3. Also we asked for a crib when we made the reservation and when we checked in and they still had not delivered by 9pm. When we called then, they said they would call us back. Finally had to call again and they brought it.
I run hot shot loads for my work, I am always looking for a good clean place to stay when I am away from home. Best Western is the best I have stayed in for the price and comfort. Keep up the good work.
So I was double charged and when I spoke to the staff about it she proceeded to explain to me what "pending" meant as if I was a small child and told me they weren't going to double charge me. The room was great i just wanted to pay for it once.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 110 reviews