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The Springs Hotel and Spa

2.0 out of 5.0
  • Walking distance to Hot...
  • Free on-the-go breakfas...
  • Free WiFi in rooms and ...
  • Free parking

Recent guest reviews

Cool old building but definitely needs remodeling. Shower head hit me mid chest, water temp fluctuated horribly. TV reception was spotty. Bed was comfortable and balcony was nice

It’s slightly tired older (stately) non breakfast in room coffee maker only. It was located downtown and in a safe area. It wasn’t bad for the price. Just tired.

The staff was nice, but there were old false eye lashes on the counter in the bathroom and some paper trash on floor in the room. The hotel is old and could use some general maintenance and some fresh paint. The view on the balcony was beautiful and the location on Central Street was great. I probably won’t stay there again.

Checked in and went to our room first before bringing luggage in from car. Laid down on bed to rest a little from a long drive to discover bed bugs. Front desk help moved us to another room but it was filthy with glob of long black hair stuck to sides of tub enclosure and mold around tub. We checked out and went to Comfort Inn which was very clean and comfortable. A refund was given to us by manager of Springs Hotel. It was a terrible experience for us.

NOT EVEN WORHT THE TIME OR THE EFFORT TO WRITE ABOUT!!!

We enjoyed the convenience to downtown. Hotel lobby is very nice but rooms need some modernizing.

Staff was friendly at check in- not so much late at night. Ants covered the bathroom floor and got in my son's clothes. Morning staff was unable to assist.

Hotel was the dirtiest hotel I ever seen in my life. The photos posted in the clearinghouse website are 100% misleading. Please did not stay here unless it is your final and last opportunity for a room

Loved the location. Didn't get the room accommodations we reserved but rooms were side by side so that worked. Staff was a little put out when I asked to be moved to adjoining rooms and said there was home available. Hotel is aged and could use a little more attention to cleanliness but overall it was good.

Very good time would recommend and stay there again

The hotel location is great but the hotel cleanliness is awful. Old carpet and room decor .

Accommodations were less than expected. Carpets were dirty looking with several iron burn marks. Bathroom was ok for commercial. Beds were hard and springy. TV boasted 4 channels of which 3 were clear. Our "mountain view" was a rock wall bordered parking lot. I'm not one to complain, but we definitely will chose differently next time. The best part was the location.

Horrible The carpet was old and dirty. The bed and pillows were not comfortable and the linens and comforter smells and very old. My husband and I were not happy. Our room was facing the street where we can see the swimming pool below and it was very noisy.

Hotel should note that there is either no heat or no a/c depending on spring or fall. The hotel is on a one system boiler unit which produced either heat or a/c, not both. During the day the rooms were hot, at night we left the balcony door open and it was pleasant except for the incessant street/bar/traffic noise. Also, we had no housekeeping services while there and had to obtain our own towels and supplies. We were given a discount but unfortunately we left with a bad taste.

My wife and I went here for a short vacation for the 4th of July. The location and price of this hotel is a great combo. With it being Hot Springs there are many motorcycles passing by and you hear each one. There is a motorcycle bar just down the road and it must close around 1am which is when it finally got quiet. This isn't something that bothered us but some it might.

The location of out hotel was perfect! Unique shops and restaurants were within walking distance. As was the state park. Although I was satisfied with the location, the hotel itself was far from ideal. The lobby smelled. Our room looked as though it hadn't been vacuumed and there were hairs on the pillows and towels. It was a place to stay, but we didn't want to spend much time in the room or any part of the hotel.

On check-in,staff could not locate reservation,gave me a room anyway. On check-out however my credit card was charged again. The Thermal bath was understaffed and service was not satisfactory.. Location was very good and room was clean except we did not get maid service.

The location of the hotel was great. The lobby was great. The room was comfortable enough, was outdated and could have been cleaner (carpet, bathroom grout). The TV, a lamp, and the phone did not work. Facilities was quick the fix the TV and we didn't ask them to fix/replace the lamp or phone. Also, there was no hair dryer in the room but the front desk provided one. We used the spa. The staff was was very nice but they were understaffed. Our baths and massages that should have taken one hour, took two hours for me and two and one-half for my husband. However, we had a good time because the location was so convenient downtown and the price was reasonable. Would probably stay somewhere else next time.

135 Central Ave Hot Springs AR

Hotel highlights

  • Walking distance to Hot Springs National Park and Bathhouse Row
  • Free on-the-go breakfast on weekends
  • Free WiFi in rooms and public areas
  • Free parking

The Springs Hotel and Spa places you next to Hot Springs National Park and within a 10-minute stroll of other popular attractions like Bathhouse Row. This 139-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a coffee maker, free local calls, and a desk. Housekeeping is available once per stay.


Property features

The Springs Hotel and Spa features free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a TV in a common area.

Room options

Standard Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Mountain View

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Mountain View

Queen 2 | Sleeps 4

Guest reviews for The Springs Hotel and Spa

Everyone (14) Couples (14) Business (3) Students (1) Family (13) Friends (4)
3
Families

Cool old building but definitely needs remodeling. Shower head hit me mid chest, water temp fluctuated horribly. TV reception was spotty. Bed was comfortable and balcony was nice

By on Jul 18, 2019

Review comment responded on Jul 30, 2019

Thanks for your review. We sincerely apologize for any inconvenience of your stay.

3
Everyone

By on Dec 4, 2018

Review comment responded on Dec 5, 2018

Thank you for your review.

5
Everyone

By on Sep 10, 2018

Review comment responded on Sep 11, 2018

THANKS FOR YOUR REVIEW

3

convent and ok. served the purpose

Everyone

It’s slightly tired older (stately) non breakfast in room coffee maker only. It was located downtown and in a safe area. It wasn’t bad for the price. Just tired.

By , from lancaster,Pa on Jul 1, 2018

Review comment responded on Jul 24, 2018

Thank you for your review. We apologize for any problems you had. The restaurant is leased out and run separate from the hotel.

3

fake eyelashes

Everyone

The staff was nice, but there were old false eye lashes on the counter in the bathroom and some paper trash on floor in the room. The hotel is old and could use some general maintenance and some fresh paint. The view on the balcony was beautiful and the location on Central Street was great. I probably won’t stay there again.

By on Jun 30, 2018

Review comment responded on Jul 24, 2018

Thank you for your review. We apologize for the problems you had.

1
Everyone

Checked in and went to our room first before bringing luggage in from car. Laid down on bed to rest a little from a long drive to discover bed bugs. Front desk help moved us to another room but it was filthy with glob of long black hair stuck to sides of tub enclosure and mold around tub. We checked out and went to Comfort Inn which was very clean and comfortable. A refund was given to us by manager of Springs Hotel. It was a terrible experience for us.

By , from Colleyville, Texas on May 23, 2018

1

omg am i dreaming

Everyone

NOT EVEN WORHT THE TIME OR THE EFFORT TO WRITE ABOUT!!!

By , from Lonoke on Feb 21, 2018

Review comment responded on Feb 25, 2018

Thank you for your review. We apologize for any problems you had during your stay.

4

great location! historic hotel.

Everyone

We enjoyed the convenience to downtown. Hotel lobby is very nice but rooms need some modernizing.

By , from Rose Bud, AR on Feb 5, 2018

Review comment responded on Feb 17, 2018

Thank you for your review.

3
Everyone

Staff was friendly at check in- not so much late at night. Ants covered the bathroom floor and got in my son's clothes. Morning staff was unable to assist.

By on Oct 25, 2017

Review comment responded on Nov 24, 2017

Thank you for your review. We apologize for the ants and any other problems.

1

worst hotel ever.....

Everyone
Dirt and Mold in the shower Peeling wall paper Out dated Hvac, many say it doesn't work in the summer Date and worn carpet, never took off my shoes carpet seemed so dirty

Hotel was the dirtiest hotel I ever seen in my life. The photos posted in the clearinghouse website are 100% misleading. Please did not stay here unless it is your final and last opportunity for a room

By , from Lancaster, Texas on Oct 9, 2017

Review comment responded on Nov 26, 2017

Thank you for your review. We apologize for the problems you had. We will be doing some renovations at the end of this year into the beginning of next year.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.