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Basingstoke Hotel

4.0 star property

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Photo gallery for Basingstoke Hotel

Hallway
Indoor pool
Exterior
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Place, Basingstoke Canal
    ‪3 min drive‬
  • Place, Basing House
    ‪6 min drive‬
  • Place, Festival Place
    ‪9 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, No Windows (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room, No Windows (Budget)

  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 241 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 386 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 216 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Hook

Basingstoke Hotel places you within 2 miles (3 km) of Basingstoke Canal and Odiham Castle. This 121-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Basingstoke Canal - 3 min drive - 2.5 miles
  • Basing House - 6 min drive - 4.4 miles
  • Mill Field Nature Reserves - 9 min drive - 5.4 miles
  • Festival Place - 9 min drive - 6.4 miles
  • The Anvil - 10 min drive - 6.6 miles

Getting around

  • Hook Station - 2 min drive
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Mill House - ‬2 min drive
  • ‪Bel & the Dragon - Odiham - ‬5 min drive
  • ‪Fountains Coffee Shop - ‬5 min drive
  • ‪The Hatch Pub - ‬3 min drive
  • ‪Olivers Fish and Chip Shop - ‬3 min drive

About this property

Basingstoke Hotel

At Basingstoke Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 42-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $60
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:00 AM for a fee: GBP 12.95 to 15 for adults and GBP 6.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • 9,623 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night (maximum GBP 25.00 per stay)
  • Dogs only
  • 1 total pets
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 to 15.00 for adults, and GBP 6.50 to 10.00 for children
  • Pet fee: GBP 10.00 per pet, per night (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Frequently asked questions

Are free cancellation options available at Basingstoke Hotel?

Basingstoke Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Basingstoke Hotel?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Basingstoke Hotel on Apr 30, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Basingstoke Hotel?

This hotel is located in Hook, close to Festival Place, The Anvil, and Milestones Museum. You'll also find Odiham Castle and Basing House within a short drive.

Does Basingstoke Hotel include a casino on the premises?

No, Basingstoke Hotel doesn't have a casino.

Will I find an indoor pool at Basingstoke Hotel?

Yes, this hotel has an indoor pool.

Does Basingstoke Hotel feature a restaurant that includes a breakfast menu?

Yes, Basingstoke Hotel serves a full breakfast for a surcharge on weekday mornings at Scures Restaurant.

Will Basingstoke Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Basingstoke Hotel for a fee of GBP 10.00 per pet, per night. The property also provides an off-leash area and food and water bowls.

How close is the airport from Basingstoke Hotel?

The closest major airport to Basingstoke Hotel is Farnborough (FAB), which is 15.3 mi away (34 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 26.7 mi away.

Does Basingstoke Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Basingstoke Hotel.

Basingstoke Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 219 out of 1003 reviews
Rating 4 - Poor. 155 out of 1003 reviews
Rating 2 - Terrible. 141 out of 1003 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Liked: Staff & service
Was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Jane

Business traveler
Liked: Staff & service, amenities
Staff great, room a bit smelly, but didnt complain
Stayed 2 nights in Jan 2026

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking -excellent. Helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fine ample parking
Stayed 1 night in Dec 2025

2/10 Terrible

MASUM

Disliked: Cleanliness, staff & service, amenities
Customer service was absolutely poor. I was waiting at the counter while staff were talking about vouchers with their backs turned to me. I pressed the bell to get their attention, but I was totally ignored. Eventually, I got checked in, and this time the room was better than last, but it still didn't have a mixer tap, so that was inconvenient. I'm assuming all rooms are like this and would say they all definitely need an upgrade.
Stayed 1 night in Dec 2025

2/10 Terrible

MASUM

Disliked: Cleanliness, staff & service, amenities
The room wasn't cleaned properly; there were spider webs hanging everywhere. The hot and cold water taps were separate; it would have been ideal to have a mixer tap. It definitely needs updating. It was noisy, so I couldn't get good rest.
Stayed 1 night in Dec 2025

6/10 Okay

Patrick

Stayed 3 nights in Nov 2025

4/10 Poor

John

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Room small and noise from rooms both side coming threw the walls Went to order food in the bar to be told close early Shower system needs updating Had to pay for gym suana was not informed by H.com discount if done on booking
Stayed 2 nights in Nov 2025

6/10 Okay

Liz

Traveled with partner
Liked: Cleanliness
The staff were courteous but thin on the ground. Dinner booked for 6pm we ended up waiting an hour and a half for our main course. There were only 15 people in the dining room. The starters were reduced to a choice of 2 at the start. These arrived luke warm. By the time we got to desert 2 hours later my choice was no longer available. The standard of food served was poor. Some people left the dining room asked for refund and ordered a deliveroo which did arrive quicker than some people's mains. The staff were doing their best but everyone believed this was a management issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
the Room was nice and big and clean
Stayed 3 nights in Nov 2025

6/10 Okay

Joyna

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Business traveler
Disliked: Staff & service, property conditions & facilities
TV and Wi-Fi are not working, and the blower in the bathroom is buzzing all night. Your procedures are inferior.
Stayed 1 night in Nov 2025

8/10 Good

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Nice hotel, good for short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2025

8/10 Good

Ewan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Main issue was it was quite cold and they had not turned the heating on in rooms. Got several excuses, goes on for 4 hours then off for 4 hours, only just got HQs permission to turn it on, will take some time, but in 2 days we had 0 heating. No spare bedding in room, eventually after lots of complaining they found one rather tired looking fleece blanket for our twin room.
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Liked: Amenities
Disliked: Cleanliness
Rude inhelpful staff. Room was dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Was ok
Stayed 2 nights in Oct 2025

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price but slightly too "corporate" for us.

Easy parking. Friendly guy on reception on arrival and helpful lady when we left. Neither agreed with the lady in charge of the breakfast room about the times for breakfast though! There was a bit of a delay getting our key (I think our room had been changed at the last moment to accommodate someone who couldn't make the stairs). We had to ask how to use the electrical items (slot for key card on wall). Only one set of towels, but we were only staying a night, Shower temp a bit poor, though the sink tap was scalding. No heating in bathroom, so we left the door open after we went to bed to allow the warm air in there. Felt a bit "corporate" for us but it was a very reasonable price.
Stayed 1 night in Oct 2025

6/10 Okay

Connor

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 6 nights in Oct 2025

10/10 Excellent

Jonny

Stayed 1 night in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Hotel was very clean, easy to park. I am asthmatic and find some cleaning products aggrevate me so I messaged and asked if they could leave a window open for the room to air which they kindly did. The one thing that spoilt it for me was when I went to Reception and asked if I could have either another duvet or mattress topper that I could put under the sheet due to me having metal work in my back and finding the bed a little firm, I was told they didn't have any spare, which I find very hard to believe. My room was on the ground floor round the side of the hotel, it was lovely and quiet.
Stayed 1 night in Oct 2025

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