4/10 Malo
Denise M., Effingham SC
16 may. 2025
Very disappointing
Roof leak poured water through an electrical overhead light-ceiling damaged prior to our stay-wet counter and board games including floor. I called to report this and was told "yes the owner is aware". I conveyed my concerns of safety and question of why this wasnt disclosed prior to my booking? My concerns were met with silence. I told them the touch screen near the water damage was not working. She replied that they knew that already too. Just Wow! The pool waterfall, hot tub, and water spouts worked all of 5 minutes from day one. I called on day 3 and was told someone would come fix it.They never showed up. Upstairs the flooring in the sitting area is incredibly damaged from water becoming a tripping hazard. The rooftop deck boards are popping up and a beer bottle was on the roof in clear view where the angles joined. Bottoms of doors throughout the house were damaged with obvious need of repair mismatch paint random touch ups- The kitchen had ONE large pot making it impossible to cook. The handheld can opener was broken. The "spices" the description notes consisted of a tad of salt and pepper and empty bottles of others. The fridge and freezer appear large on the outside however very small inside little depth limiting what would be a basic 3 day food supply. The floors in the entire hone were dirty upon arriving making clean bare feet black in just a few strolls indoors. Floats were molded Almost 8k spent for this! Zero cares by management or owner.
Denise M.
Se hospedó 7 noches en mayo de 2025