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Best Western Ambassador Motor Lodge

3.5 star property
Hotel in Hervey Bay with a nearby private beach and an outdoor pool

Choose dates to view prices

Photo gallery for Best Western Ambassador Motor Lodge

Property amenity
Suite, Multiple Beds, Non Smoking, Balcony | View from room
Room amenity
Property amenity
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
296 Esplanade, Pialba, QLD, 4655
  • Esplanade
    ‪1 min walk‬
  • Hervey Bay Historical Village Museum
    ‪9 min walk‬
  • Stockland Hervey Bay Shopping Centre
    ‪2 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪11 min drive‬

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Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony | View from room

Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Bed And Single Bed Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite-1 Queen 1 Single, Non-Smoking, Executive Room, Larger Room, Balcony, Flat Screen Television, Microwave And Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior King Room with Balcony

  • Sleeps 2
  • 1 King Bed

Suite-2 Queen 2 Single Beds, Non-Smoking, Two Bedrooms, Balcony, Flat Screen Television, Work Desk, Microwave And Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premier Twin Room With Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hervey Bay

Located in Pialba, Best Western Ambassador Motor Lodge is adjacent to Esplanade and within a 10-minute stroll of Hervey Bay Historical Village Museum. This 3.5-star hotel welcomes guests with 21 rooms and conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Esplanade - 1 min walk - 0.0 miles
  • Hervey Bay Historical Village Museum - 9 min walk - 0.5 miles
  • Stockland Hervey Bay Shopping Centre - 2 min drive - 1.0 mile
  • Urangan Pier - 9 min drive - 4.0 miles
  • Great Sandy Straits Marina - 10 min drive - 4.7 miles

Getting around

  • Howard Station - 34 min drive
  • Hervey Bay, QLD (HVB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Hungry Jack's - ‬16 min walk
  • ‪Domino's Pizza - ‬18 min walk
  • ‪Red Rooster - ‬16 min walk
  • ‪Hervey Bay RSL - ‬8 min walk

About this property

Best Western Ambassador Motor Lodge

Hotel in Hervey Bay with a nearby private beach and an outdoor pool
Guests of Best Western Ambassador Motor Lodge enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking and an airport shuttle for a fee. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include laundry facilities, barbecue grills, and a garden.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and ceiling fans are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Frequently asked questions

What's there to do around Best Western Ambassador Motor Lodge?

This hotel is situated in Pialba, just steps from Esplanade, and within a 10-minute walk of Hervey Bay Historical Village Museum and WetSide Water Education Park. You'll also find Stockland Hervey Bay Shopping Centre and Urangan Pier within a short drive.

How much does it cost to stay at Best Western Ambassador Motor Lodge?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Ambassador Motor Lodge on Jul 8, 2025 start from $92.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Ambassador Motor Lodge?

Yes, covered self parking is offered for free at the hotel.

Does Best Western Ambassador Motor Lodge include a casino at the property?

No, Best Western Ambassador Motor Lodge doesn't have a casino.

Is there an indoor pool at Best Western Ambassador Motor Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Ambassador Motor Lodge good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an outdoor pool and a nearby private beach.

Does Best Western Ambassador Motor Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Ambassador Motor Lodge have a restaurant that serves breakfast?

No, Best Western Ambassador Motor Lodge doesn't have a restaurant that serves breakfast.

Does Best Western Ambassador Motor Lodge allow pets to stay for free?

No, pets aren't allowed at Best Western Ambassador Motor Lodge though service animals are welcome.

Does Best Western Ambassador Motor Lodge have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Ambassador Motor Lodge?

The closest major airport to Best Western Ambassador Motor Lodge is Hervey Bay, QLD (HVB), which is 6.1 mi away (11 minutes by car).

Can I book a room with a balcony at Best Western Ambassador Motor Lodge?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or garden views.

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 368 reviews
Rating 8 - Good. 146 out of 368 reviews
Rating 6 - Okay. 42 out of 368 reviews
Rating 4 - Poor. 15 out of 368 reviews
Rating 2 - Terrible. 7 out of 368 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great sized room and very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place EVA
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean & comfortable room. Close to shops & The RSL. The RSL was a great place for evening meals. I will be staying here the next time in the Bay.
Stayed 2 nights in Jan 2025

8/10 Good

Balram

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

michael

on arriving at our room the tile floor under the window was very wet. Possibly due to the mopping of the floor and not been dried out properly. It was not caused by rain as shutters were on the windows, and too much water to be due to humidity as suggested. We had to use towels to mop it up as it was very dangerous and slippery for both pf us in our mid eighties
Stayed 2 nights in Dec 2024

2/10 Terrible

Jodie

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out
Stayed 1 night in Nov 2024

8/10 Good

gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful we had a disable room, all very handy and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

tracey

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

jan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing friendly, helpful staff. Exceptional cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, staff & service, amenities
If it had room service it would have been perfy
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good basic
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Tammie

Business traveler
Nice and quiet and super clean.
Stayed 1 night in May 2024

8/10 Good

Ashlyn

Liked: Property conditions & facilities
Disliked: Cleanliness
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024