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Best Western White House Hotel

3.0 out of 5.0

Recent guest reviews

Booked in as we were going to a gig at the Watford colleseum. The hotel is basic and clearly set up for people who are working and need somewhere to stay. The hotel is basic but it delivered everything we needed. I would definitely stay there again if I needed to stay for a night in Watford

This hotel has been recently refurbished and with the addition of new rooms. The public areas are clean and comfortable with bar food and drinks available. The restaurant is bright and the menu ok with well cooked food and excellent service. All staff are most helpful and are interested in their guests. Car Parking can be tight after 17:00hrs but there is public parking near by if from the outside needed. Not memorable, similar to most town hotels, but Memorable inside.

As we drove down the motorway we started to worry that this place was too good to be true. Very reasonably priced, parking available & close to the Harry Potter tour. Something had to be wrong, right? No. It really was a little gem. The hotel doesn't have kerb appeal, you aren't going to drive by & think I must stay there but that aside its a great little place. Firstly your staff. Wow. What a lovely, friendly & professional team. Chatty, genuinely interested in the guests & made my 6 year old nephews trip making sure they spoke to him every time we went through reception or ordered to the room. Parking was very easy, they had more than enough availability the weekend we were there & assured us if they filled up they have access to an overspill car park for just £4 which was very reasonable. Less than a 15 minute drive to Harry Potter & a short walk to the high street with a mix of chain & independant places to eat. The rooms were freshly refurbished. You can smell the new, nice clean & functional shower roons, simple decor. No room with a view but for under £70 a night and as a place to rest your head really couldn't coplain about that. Very quiet, the only noise that travelled was room doors closing but no voices, tv etc to disturb your sleep. We ordered room service and got nice simple sandwiches for a fair price, even a side salad & crisps to make an enjoyable light meal.

Attended a wedding at The Grove, good hotel, good rooms, great price, 10 miniutes to the Grove in a Uber taxi. Quick checkin and out, parking a bit tricky to find but free, just need to ask front desk.

The hotel is coming to the end of a major refit and it has improved the image of the hotel bring a modern look the staff are friendly and will always find time to talk with you and greet you with a smile. Rooms have been refitted with a modern look clean and tidy. The location is in the centre of Watford so you are able to walk to the high street the staff are a compliment to the hotel and the rates are inline with all the other hotels and also has on site parking

I booked two rooms at the Best Western White House Hotel via Expedia's on-line booking facility. Unfortunately I made a mistake whilst filling in details on their form and despite trying to rectify the mistake immediately, I found myself running in circles and being passed from one company to another. I have spoken to the White House Hotel who inform me that is actually Expedia, not themselves who has my money (over £100). Yet Expedia inform me that White Horse Hotel has my money and they (White Horse Hotel) won't issue a refund. It may be worth noting that Expedia are quite good at NOT replying to e-mails at times, and despite contacting Expedia requesting their CEO's name and contact address, I was yet again 'fobbed' off. I did contact Best Western's Head Office, who were (also) unable to help. All three companies are quick to give to 'understand' my frustration and predicament and are 'regret' they are unable to help. Personally it I agree with a person who I contacted for help in all this who said....."It seems a pretty underhand way to do business." MY mistake and it's a costly one....Customer Service? Goodwill? Sadly lacking. Of course, there are plenty of alternatives available and based on this particular experience, we no longer use Expedia or Best Western Hotels

Very nice comfortable overnight stay. Staff were excellent and very friendly and happy. The only downside was the shortage of car parking at the hotel. Bed was exceptionally comfortable and breakfast was good.

my daughter and i stayed a few nights as we went to the Harry potter studios , it was really lovely stay nice clean room spacious to, which was ideal with me being a wheelchair user , the staff were really lovely can't complain about anything would definitely visit again

Friendliest hotel staff that you will ever meet. Hotel under going renovations but very clean and well presented. Car parking limited but staff have options if you ask. Very comfortable stay. Just off of town centre and twenty minute walk to public transport. Restaurant not available the night that I was there but breakfast was adequate

I must admit on arriving by taxi the external appearance was a bit sorry looking!, but once inside it was obvious that the hotel had undergone major refurbishment. The staff on reception were friendly Polite and booked me in quickly. My room was on the first floor and again was obviously newly renovated and comfortable with all i needed. Breakfast was a buffet style with Again great polite friendly staff and was really enjoyable. I would Have no hesitation on recommending this hotel! Great service/location/value for money!! Thank you to all the friendly staff.

27-31 Upton Road Watford England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Best Western White House Hotel places you within a leisurely stroll of Watford Market and Vicarage Road. This 57-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Located centrally in Watford, it's also near Bushey Museum and Art Gallery and Warner Bros. Studio Tour London.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 57 rooms provide coffee makers, phones, and desks. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests staying at Best Western White House Hotel enjoy free WiFi in public areas and a computer station. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.

Room options

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 435 reviews