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The Hickstead Hotel

3.5 star property
Edwardian hotel with a 24-hour front desk and a restaurant

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Breakfast and dinner served
Concierge desk
Exterior
24-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, University of Sussex
    ‪14 min drive‬
  • Place, American Express Stadium
    ‪16 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Haywards Heath

Located 1.3 mi (2.1 km) from All England Jumping Course at Hickstead, The Hickstead Hotel is within a 10-minute drive of other popular attractions like South Downs National Park. This 3.5-star hotel has 52 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.0 mile
  • University of Sussex - 14 min drive - 12.9 miles
  • University of Brighton - 16 min drive - 11.9 miles
  • American Express Stadium - 16 min drive - 14.1 miles
  • Brighton Beach - 18 min drive - 13.3 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Woolpack - ‬3 min drive
  • ‪The Coffeebox - ‬12 min walk
  • ‪Buon Appetito - ‬4 min drive

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and a garden.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is a free cancellation option available at The Hickstead Hotel?

The Hickstead Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around The Hickstead Hotel?

This hotel is located in Haywards Heath, close to All England Jumping Course at Hickstead, Bolney Estate Winery, and Ockenden Manor Spa. You'll also find High Weald and Bedelands Farm Nature Reserve within a short drive.

Will I be able to park at The Hickstead Hotel?

Yes, self parking is offered for free at the hotel.

Does The Hickstead Hotel include a casino?

No, The Hickstead Hotel doesn't have a casino.

Will I find an indoor pool at The Hickstead Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Hickstead Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does The Hickstead Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hickstead Hotel have a restaurant that serves breakfast?

Yes, The Hickstead Hotel serves an English breakfast for a surcharge each morning at Oak Tree Bistro.

Will The Hickstead Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hickstead Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Hickstead Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hickstead Hotel?

The closest major airport to The Hickstead Hotel is Gatwick Airport (LGW), which is 20.8 mi away (28 minutes by car).

Can I book a room with a balcony at The Hickstead Hotel?

No, there aren't any guestrooms with balconies at The Hickstead Hotel.

Does The Hickstead Hotel have a wedding venue?

There are wedding services available at The Hickstead Hotel if that's in your vacation plans.

Reviews

The Hickstead Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 622 reviews
Rating 8 - Good. 222 out of 622 reviews
Rating 6 - Okay. 106 out of 622 reviews
Rating 4 - Poor. 39 out of 622 reviews
Rating 2 - Terrible. 17 out of 622 reviews

Reviews

10/10 Excellent

Paul W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

Hickstead hotel is very welcoming and a home from home. All the double rooms are extra spacious compared to peer hotels, with the added benefit of dining table and business desk…ideal for business travellers. Luxurious and comfortable King size beds! Highly recommended.
Stayed 1 night in Sep 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK stay marred by noise from next door.

Very nice hotel with lovely staff on reception. The room was very big with a table and chairs and was in good decorative condition. What spoilt it for me was the noise coming from the next door room which went on until 1.30am.
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a 5 night stay at the hotel while visiting the big church festival at wiston estate we had no complaints the staff we're helpful and welcoming breakfast choices we good and service quick overall a nice stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - good location - very pleasant hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy staying here. The staff are very friendly and helpful and the rooms comfortable and well-appointed.
Stayed 1 night in Aug 2025

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast really overpriced for what you get, the property is in the middle of nowhere, nice staff and value for money if u just need a place to stay for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

My husband has to use a walker, they even put a ramp in s that he could get in the bar. I have never stayed anywhere the staff were so friendly without being pushy. Our dogs were made welcome, I cannot speak highly enough for them.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID

Absolutely abysmal.Worst nights sleep ive had this year.people shouting each other down the corridor talking very loudly outside my room this happened 7 times throughout the night.I left the hotel more exhausted than when i arrived.Couldnt order food or drink as no-one manning the bar waited 10 mins then gave up.The bed wasn't very comfortable.If you want a quiet comfortable night book somewhere else.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel conveniently situated for our needs.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is overpriced for the standard of the rooms. The Rooms are very basic, and the bathrooms are in poor condition. very uncomfortable pillows too!
Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
The hotel is tired
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Disliked: Staff & service

At least it’s clean.

Old and tired with zero sound proofing Did not get room serviced despite leaving the label on the door.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort

A great location for our visit

Stayed 1 night in Aug 2025

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We very much approved of the price of our stay plus the price of the food and drinks. The staff very friendly but could do with a little more training.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Stayed 1 night in Aug 2025

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Friendly, clean and spacious room
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied stay.

Booked for my Grandparents, second time they have stayed. They were once again very happy. Complimented the layout and facilities of the hotel. Very happy with the room. Most of all the staff are all friendly, accommodating and very helpful. Really loved the breakfast too.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, comfortable room and bed.
Stayed 2 nights in Aug 2025