The Ritz-Carlton, Harbin

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Harbin

Lobby
Restaurant
Premier Room, 1 King Bed, River View | Premium bedding, in-room safe, blackout drapes, soundproofing
Restaurant
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
TOWER 1, NO.660, WEST YOUYI ROAD, DAOLI DISTRICT,, Harbin, 150018
  • Harbin Ice and Snow World
    ‪5 min drive‬
  • Zhongyang Street
    ‪10 min drive‬
  • Saint Sophia Church
    ‪11 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪32 min drive‬

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Room options

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Suite, 1 Bedroom, City View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 Bedroom, River View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, City View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Harbin

Located in Song Bei, The Ritz-Carlton, Harbin is 2.7 mi (4.4 km) from Harbin Ice and Snow World and within a 10-minute drive of Greenland Northeast Asia International Convention and Exhibition Center. This 368-room, 5-star hotel has indoor private hot tubs along with a full-service spa and an indoor pool.

What's nearby

  • Siberian Tiger Park - 5 min drive - 3.4 miles
  • Harbin Ice and Snow World - 5 min drive - 3.3 miles
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 8 min drive - 4.2 miles
  • Zhongyang Street - 10 min drive - 7.1 miles
  • Saint Sophia Church - 11 min drive - 7.1 miles

Getting around

  • Harbin Railway Station - 21 min drive
  • Harbin (HRB-Taiping Intl.) - 36 min drive

Restaurants

  • ‪慢生活 - ‬1 min walk
  • ‪亿丰茶行 - ‬1 min walk
  • ‪中国工商银行上海分行华发路支行自助银行 - ‬1 min walk
  • ‪大连冷冻机销售有限公司河图招待所 - ‬1 min walk
  • ‪港龙保龄球馆 - ‬1 min walk

About this property

The Ritz-Carlton, Harbin

Luxury hotel with 3 restaurants and a full-service spa
Guests staying at The Ritz-Carlton, Harbin enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. This luxury hotel also has a banquet hall.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Indoor private hot tubs, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • 57 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz Carlton Harbin
The Ritz Carlton Harbin
The Ritz-Carlton, Harbin Hotel
The Ritz-Carlton, Harbin HARBIN
The Ritz-Carlton, Harbin Hotel HARBIN

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Harbin?

The Ritz-Carlton, Harbin provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near The Ritz-Carlton, Harbin?

This hotel is situated in Song Bei, close to Harbin Ice and Snow World, Harbin Exhibition Hall of Arts and Crafts of Ice and Snow, and Zhongyang Street. You'll also find Harbin Polarland and Heilongjiang Science and Technology Museum within a short drive.

Will I be able to park at The Ritz-Carlton, Harbin?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa available at The Ritz-Carlton, Harbin?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Ritz-Carlton, Harbin include a casino on the premises?

No, The Ritz-Carlton, Harbin doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Harbin?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is The Ritz-Carlton, Harbin good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does The Ritz-Carlton, Harbin have a hot tub?

Yes, all guestrooms at this hotel have private indoor spa tubs.

Does The Ritz-Carlton, Harbin have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Harbin has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Harbin allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton, Harbin.

Are there connecting rooms at The Ritz-Carlton, Harbin?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Ritz-Carlton, Harbin?

The closest major airport to The Ritz-Carlton, Harbin is Harbin (HRB-Taiping Intl.), which is 24.6 mi away (36 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, Harbin?

No, you won't find guestrooms with balconies at The Ritz-Carlton, Harbin.

The Ritz-Carlton, Harbin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

John Kenrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 stars
Stayed 5 nights in Dec 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024

10/10 Excellent

Guanghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to The Ritz-Carlton, Harbin Staff

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024

10/10 Excellent

RUBING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Shi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024

10/10 Excellent

Zhi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024

10/10 Excellent

JASPER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Shih-Chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American guests best experience in Harbin.

I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Meng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Kah On

Stayed 4 nights in Jan 2025

10/10 Excellent

Kam

Stayed 1 night in Dec 2024

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

cristobal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario todo
Stayed 4 nights in Jun 2024

10/10 Excellent

Cristián

Stayed 4 nights in Jun 2024

10/10 Excellent

Liju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023