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Aparthotel

The Urban Tranquil - Westlake

4.0 star property
Riverwalk aparthotel in Hanoi with a 24-hour front desk

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Photo gallery for The Urban Tranquil - Westlake

Reception
Deluxe Apartment, City View | Desk, laptop workspace, blackout drapes, soundproofing
Basic Double Room | Private kitchen | Fridge, stovetop, cookware/dishes/utensils
Front of property
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
39 Trich Sai Thuy Khue, Hanoi, 11212
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Basic Double Room

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Apartment, City View

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, Lake View

Deluxe Apartment, Lake View | Living area

Deluxe Apartment, Lake View

  • 140 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hanoi

Located in Tay Ho within a 5-minute walk of West Lake, The Urban Tranquil - Westlake is within a few miles (5 km) of other popular sights like Hoan Kiem Lake. This 9-room, 4-star aparthotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.
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What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Embassy of Japan - 18 min walk - 1.0 mile
  • Van Phuc Diplomatic Corps - 18 min walk - 1.0 mile
  • Lotte Center Hanoi - 3 min drive - 1.2 miles
  • Ho Chi Minh Mausoleum - 5 min drive - 1.9 miles

Getting around

  • Hanoi Long Bien Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Bia Hoi Samurai - ‬3 min walk
  • ‪Bia Cường Hói 01 Trích Sài - ‬2 min walk
  • ‪Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - ‬6 min walk
  • ‪CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ - ‬6 min walk
  • ‪Cafe Camy - ‬3 min walk

About this property

The Urban Tranquil - Westlake

Riverwalk aparthotel in Hanoi with a 24-hour front desk
Guests of The Urban Tranquil - Westlake enjoy features like free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry.
Each apartment is soundproofed and features a kitchenette with a refrigerator and a stovetop. Guests can expect to find free WiFi. The bathroom offers hair dryers and slippers. Each apartment also includes a desk. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 100,000 per night)

Family friendly

  • Baby bath

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Dining

  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Climate control

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the riverwalk
  • On the waterfront

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: VND 100000 per night (66 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Property is also known as

The Urban Tranquil Westlake
The Urban Tranquil - Westlake Hanoi
The Urban Tranquil - Westlake Aparthotel
The Urban Tranquil - Westlake Aparthotel Hanoi

Frequently asked questions

What's there to do close to The Urban Tranquil - Westlake?

This aparthotel is situated in Tay Ho, just steps from West Lake. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is parking available on site at this aparthotel?

No, there isn't parking available at the aparthotel.

Does The Urban Tranquil - Westlake include a casino at the property?

No, The Urban Tranquil - Westlake doesn't have a casino.

Is there an indoor pool at The Urban Tranquil - Westlake?

No, there is no indoor pool at this aparthotel.

Is The Urban Tranquil - Westlake a good place to stay for couples?

Amenities that appeal to couples at this lakeside aparthotel include a kitchenette and slippers in each apartment with some featuring lake views.

Does The Urban Tranquil - Westlake have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does The Urban Tranquil - Westlake have a restaurant with a breakfast menu?

No, The Urban Tranquil - Westlake doesn't have a restaurant that serves breakfast.

Will The Urban Tranquil - Westlake allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Urban Tranquil - Westlake.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from The Urban Tranquil - Westlake?

The closest major airport to The Urban Tranquil - Westlake is Noi Bai Intl. Airport (HAN), which is 14.4 mi away (31 minutes by car).

Can I book a room with a balcony at The Urban Tranquil - Westlake?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy lake or city views.

Reviews

The Urban Tranquil - Westlake Reviews

10

Exceptional

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

Teodoro

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice amenities, bathroom very clean. Helpful, courteous . Perfect size for a couple of ppl. Very close to shops..
Stayed 6 nights in Nov 2025