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The Hanoi Club Hotel & Residences

4.0 star property
Family-friendly hotel with a full-service spa, steps from West Lake

Choose dates to view prices

Photo gallery for The Hanoi Club Hotel & Residences

Lobby sitting area
Exterior
Outdoor pool, pool umbrellas
Premier Double Room, Lake View | Minibar, in-room safe, desk, blackout drapes
Apartment, 2 Bedrooms | Living area | 43-inch LCD TV with cable channels, TV, fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪10 min walk‬
  • Place, Dong Xuan Market
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio

Minibar, in-room safe, desk, blackout drapes

Studio

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View) | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed (City View)

9.0 out of 10
Wonderful
(18 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Twin Room, 2 Twin Beds (City View)

Superior Twin Room, 2 Twin Beds (City View) | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds (City View)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View) | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed (Partial Lake View)

10.0 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed
  • Partial lake view

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View) | Minibar, in-room safe, desk, blackout drapes

Studio, 1 King Bed (City View)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View) | Minibar, in-room safe, desk, blackout drapes

Luxury Apartment, 1 Bedroom (City View)

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Lake view

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

  • 1068 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
  • Partial lake view

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View | Minibar, in-room safe, desk, blackout drapes

Premier Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Lake view

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Lake view

Premier Room with Lake View

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

  • Sleeps 2

Luxury One-Bedroom Apartment With City View

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Premier King Room With Lake View

Minibar, in-room safe, desk, blackout drapes

Premier King Room With Lake View

  • Sleeps 2

View all photos for Premier Twin Room With Lake View

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room With Lake View

  • Sleeps 2

About the neighborhood

Hanoi

Located in Tay Ho, The Hanoi Club Hotel & Residences is adjacent to West Lake with other popular attractions like Hoan Kiem Lake within a within a few miles (5 km). This 140-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant.

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Tran Quoc Pagoda - 10 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.2 miles
  • Dong Xuan Market - 3 min drive - 1.4 miles
  • Quan Chuong Gate - 3 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • ‪Double B’s Specialty Coffee & Brunch - ‬2 min walk
  • ‪Mía Coffee - ‬3 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Banh Mi Gion Bao Minh - ‬3 min walk
  • ‪Xưa Nay - chè & trà - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

Family-friendly hotel with a full-service spa, steps from West Lake
Guests of The Hanoi Club Hotel & Residences have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for VND 660000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Fireplaces, minibars, and safes are other standard amenities. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: VND 500000 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on Jan 24, 2026 start from $168.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Hanoi Club Hotel & Residences?

This hotel is situated in Tay Ho within a 10-minute walk of West Lake and Tran Quoc Pagoda. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is there parking available at The Hanoi Club Hotel & Residences?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at The Hanoi Club Hotel & Residences?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Hanoi Club Hotel & Residences have a casino?

Yes, The Hanoi Club Hotel & Residences has a casino and it includes a slot machine.

Will I find an indoor pool at The Hanoi Club Hotel & Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Hanoi Club Hotel & Residences?

This lakeside hotel offers many amenities for couples, including a fireplace as well as an outdoor pool and a restaurant.

Are there hot tubs at The Hanoi Club Hotel & Residences?

No, but this hotel does have a steam room.

Does The Hanoi Club Hotel & Residences feature a restaurant that includes a breakfast menu?

Yes, The Hanoi Club Hotel & Residences serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Hanoi Club Hotel & Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Hanoi Club Hotel & Residences.

Does The Hanoi Club Hotel & Residences have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Hanoi Club Hotel & Residences?

The closest major airport to The Hanoi Club Hotel & Residences is Noi Bai Intl. Airport (HAN), which is 13.9 mi away (20 minutes by car).

Can I book a room with a balcony at The Hanoi Club Hotel & Residences?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or pool views.

Does The Hanoi Club Hotel & Residences have a wedding venue?

There are wedding services available at The Hanoi Club Hotel & Residences if that's in your vacation plans.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 576 reviews
Rating 8 - Good. 225 out of 576 reviews
Rating 6 - Okay. 61 out of 576 reviews
Rating 4 - Poor. 8 out of 576 reviews
Rating 2 - Terrible. 11 out of 576 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Mei Lan

Liked: Staff & service, room comfort
The hotel is great but a bit outdated in the room. It location 2km away to old quarter. But if give you a quite sleep.
Stayed 3 nights in Sep 2025

8/10 Good

Max

Stayed 1 night in Oct 2025

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly nice hotel with lots of amenities. Overall very clean and comfortable with the exception of mold on bathroom door in my room. Lots of food options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a good location.

Excellent hotel, room was very spacious and clean. Facilities are excellent, good gym, pool, tennis courts and a drive range. The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins. Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Puneetpal

Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Bit out of town, but
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet when I was there. Very helpful friendly staff. Room was clean but dated. A little guidance in the restaurant for newcomers would be welcome.
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort

Can’t really judge as renovation work taking place

They were having renovation work completed so it wasn’t a particularly quiet or peaceful time to stay. The sound proofing of the rooms wasn’t great therefore it was quite noisy at times. The bed was very comfortable but the bathroom was very small. There was a lovely view from the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good and clean,and a bit busy on the entrance but the bellhops and the porters are really really friendly and helpful but the senior person who assisted us in the front desk is curt and non smiling The breakfast menu does not have many options at that time.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel for the price paid

The staff are very friendly. Various facilities are available for exercise (swimming pool, fitness club, driving range). The variety of food at the breakfast buffet is commensurate with the price paid. The rooms do not feel cramped. I was provided with a free minibar.
Stayed 2 nights in Jul 2025

6/10 Okay

sharon

B
Stayed 3 nights in Jul 2025

8/10 Good

Haidee

Traveled with family
Liked: Cleanliness, amenities
Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
Stayed 3 nights in Jul 2025

8/10 Good

MANOJKUMAR GOVINDLALJI

Traveled with family
Liked: Cleanliness, property conditions & facilities
While hotel is good the area is not recommended and it is far
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zhaodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

geraud

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms. They even have a golf driving range and a pool. The spa service is also excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

MIGUEL

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
really nice hotel , you can get a very good value for your money
Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely position of the hotel overlooking West Lake. Amazing pool and great gym. Courteous staff especially the bell boy Alex. Servicing of the room very good too.
Stayed 9 nights in May 2025

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