The Hanoi Club Hotel & Lake Palais Residences4.0 out of 5.0
Recent guest reviews
Golf range onsite, close to everything in Hanoi. While you there try their Singapore dishes. 4* service and location for a 3* price. Highly recommended for long or short stays or business trip and conference.
Really enjoyed the stay here. The room was very large and clean and the bathtub was probably the best I've seen in Hanoi. The view isn't great if you're not choosing a room with a view. The breakfast buffet was average and could definitely improve. For instance, my parter had Udong noodles and it was too salty to be eaten.
Was recommended to stay in this hotel before I made the booking directly with the hotel manager. This hotel has a best view of the West Lake. Very good Asian and Chinese food in their menu. The head chef is from Malaysia which explained the Asian food quality. Great service throughout this place.
Perfect location for your vacation, nice staff. Room is clean and breakfast is good enough. I will recommend for my friends. It was a short break with my family in the weekend. My husband loves to play golf there and I love the westlake view.
Ive booked to stay few nights however they upgraded me to a 1 bedroom apartment cos they were overbooked on my 2nd night. Great view of the lake and and can see people playing golf at the driving range to the lake. Good selections of breakfast with some japanese noodles n sushi. The staff were friendly and even recommended some local food around the area.
My sister and I stayed a total of 5 nights in The Hanoi Club and we were pleased we had chosen to stay in this hotel throughout our stay in Hanoi. The staff are well trained to be attentive, eye for details and very helpful. From the top to bottom management, the staff speaks and understands fairly good English and we do not have any problems communicating with them so long as you speak slowly for them to understand you. We liked their Singapore food and should you missed that, you should try them in their cafe house. I would not hesitate to recommend anyone who's looking for a good hotel for your stay in Hanoi. I shall return with my family again. Well done and keep it up!
Nice pool and gym. nice breakfast. rooms are average. bathroom not comfortable. elevators very slow and not efficient, Check in and check out quite primitive. access to the hotel is not easy and parking is almost impossible.
So excellent. Sitting beside the pool watching massive thunderstorms while the children swim surrounded by fairy lights. Rooms are clean & comfortable. Beautiful setting at very reasonable prices with stunning food by the pool. A must Hanoi stay.
The hotel is located by the West Lake. I took grab taxi to the centre which cost around 35,000 dong. Stayed in the Signature room. They have golf driving range hitting to the lake and good gym facilities.
In October I was sent by the office to attend a training called Asean Youth Insurance Manager for about seven days at Hanoi Club Hotel, it was my first time visiting Hanoi, have no idea about the city or the people, i spend most of my time in hotel rather than traveling to downtown. During my stayed i feel very comfortable, the hotel has complete facilities such as proper swimming pool, fitness center, restaurant and golf driving area, the staffs are very friendly, able to speak and understand English very well and always give the best recommendations whenever I want to travel outside, one of my unforgettable moments is when I left my cellphone in the taxi that took me back to the hotel.. Mr Nguyen Hung Long, the hotel staff, helped me to track the cell phone by contacting taxi customer services and make personal approach to the driver and in the morning i have cell phone back... honestly I heard about the unfriendly story about people in Hanoi... but the hotel staff specially Mr Nguyen Hung Long wipe out all of my worries about Hanoi peoples, thanks bro, whenever i travel to Hanoi i'll stayed in Hanoi Lake Side Hotel!
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
Ho Chi Minh Mausoleum is within 2 miles (3 km) of The Hanoi Club Hotel & Lake Palais Residences while other popular attractions such as Thang Long Water Puppet Theatre are within 3 miles (5 km). This 140-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant. On a lake, it's also near Hoan Kiem Lake and Temple of Literature.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.
All 140 soundproofed accommodations feature sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Fireplaces, minibars, and free bottled water are also standard.
Guests of The Hanoi Club Hotel & Lake Palais Residences have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free valet parking, along with a shuttle from the airport to the hotel (available on request) for VND 660000 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 280 reviews