It was in the old quarter and conveniently located. But the walls are so thin you can hear everything next door. Most staff were friendly and helpful, all but one man at the front desk. Other than that didn't think the hotel was worth what we paid for.
Just an average small hotel in the old quarter. High price for what you get. Conveniently located. But walls are thin so you can hear everything in the corridor and in next room. Most staff were Friendly and helpful.
I liked that breakfast was included and it was a great selection of food. I didn’t like the location too much. Busy street. But it was close to lots of shops so it was ok
Great location and service! Good wifi and strong air conditioning.
Service is wonderful! Great location!!! We will stay here every time we come to Hanoi now
The staff was very helpful and friendly. The room was spacious and comfortable.
We absolutely loved our stay here. The staff was wonderful and the room was spacious and clean.
Wonderful staff. Everyone went above and beyond the call of duty. Mmy husband left a credit card and someone offered to bring it to the airport for him Couldn't ask for better service thank you again Serene Boutique staff .
Excellent customer services. Breakfast was good with a lots of choices.
Located in Hoan Kiem, Serene Boutique Hotel & Spa is within a 10-minute walk of popular sights such as Dong Xuan Market and Hanoi Old Town Night Market. This 4-star hotel has 46 guestrooms and offers conveniences like 24-hour room service, a full-service spa, and free in-room WiFi.
Savor a meal from the comfort of your room with 24-hour room service.
All of Serene Boutique Hotel & Spa's 46 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Free bottled water, safes, and phones are other standard amenities.
Guests of Serene Boutique Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 410000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include express check-in, free newspapers, and laundry facilities.
It was in the old quarter and conveniently located. But the walls are so thin you can hear everything next door. Most staff were friendly and helpful, all but one man at the front desk. Other than that didn't think the hotel was worth what we paid for.
Just an average small hotel in the old quarter. High price for what you get. Conveniently located. But walls are thin so you can hear everything in the corridor and in next room. Most staff were Friendly and helpful.
We are sorry to hear that. We hope we can have another chance to serve you better next time.
Dear Sir/ Madam, Thank you so much for your review for our hotel. We apologies when your stay was not as good as we all expected. We hope to have a chance to serve you better in the future. Yours sincerely, Danny Cap Hotel Manager
I liked that breakfast was included and it was a great selection of food. I didn’t like the location too much. Busy street. But it was close to lots of shops so it was ok
Thanks for choosing our hotel! We are sorry for not satisfying about hotel location.
Dear Sir or Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future. Your sincerely, Danny Cap Hotel Manager
Dear Sir or Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future. Your sincerely, Danny Cap Hotel Manager
Great location and service! Good wifi and strong air conditioning.
Dear Sir/ Madam, Thank you so much for your excellent review for our hotel. I high appreciate it. We wish to have a chance to serve you again in the future. Your sincerely, J
Service is wonderful! Great location!!! We will stay here every time we come to Hanoi now
Dear Sir or Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future. Your sincerely, Jenny Le Hotel Manager
The staff was very helpful and friendly. The room was spacious and comfortable.
Dear Sir/ Madam, Thank you so much for your excellent review for our hotel. We high appreciate it. We hope to have a chance to welcome you back in the near future. Your sincerely, Jenny Le Hotel Manager
We absolutely loved our stay here. The staff was wonderful and the room was spacious and clean.
Dear Sir/ Madam Thank you so much for your excellent review for our hotel. We high appreciate it. We hope to have a chance to welcome you back in near future. Your sincerely, Jenny Hotel Manager
We are sorry to hear about that. We hope we can have another chance to serve you better next time.