Serene Boutique Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Serene Boutique Hotel & Spa

Couples treatment rooms, steam room, body treatments, hot stone massages
Interior detail
Front of property
Restaurant
Royal Suite | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
16-18 Bat Su, Hanoi
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

Deluxe Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Royal Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, No Windows

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Serene Boutique Hotel & Spa is within a 10-minute walk of popular sights such as Dong Xuan Market and Hanoi Old Town Night Market. This 4-star hotel has 46 guestrooms and offers conveniences like 24-hour room service, a full-service spa, and free in-room WiFi.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Train Street - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Maison 1929 Restaurant - ‬1 min walk
  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬2 min walk
  • ‪Cà Bóp - ‬1 min walk
  • ‪3Pias Clubhouse - ‬1 min walk

About this property

Serene Boutique Hotel & Spa

Family-friendly hotel with a full-service spa and a 24-hour front desk
Guests of Serene Boutique Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 410000 per vehicle one way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include express check-in, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 345000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Serene Boutique Hotel & Spa?

This hotel is situated in Old Quarter within a short 10-minute walk of Hoan Kiem Lake and also 6 minutes on foot from Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is parking available on site at Serene Boutique Hotel & Spa?

No, there isn't parking at this hotel.

Is a spa located at Serene Boutique Hotel & Spa?

Shining Spa is the hotel's spa and services include hot stone massages, Swedish massages, couples treatments, and reflexology.

Does Serene Boutique Hotel & Spa feature a casino?

No, Serene Boutique Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Serene Boutique Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Serene Boutique Hotel & Spa?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Does Serene Boutique Hotel & Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Serene Boutique Hotel & Spa have a restaurant that serves breakfast?

No, Serene Boutique Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Serene Boutique Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Serene Boutique Hotel & Spa.

Are there connecting rooms at Serene Boutique Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Serene Boutique Hotel & Spa?

The closest major airport to Serene Boutique Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.4 mi away (23 minutes by car).

Are there rooms with balconies at Serene Boutique Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.