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Recent guest reviews

Excellent service from staff - concierge, check-in, check-out, housekeeping and spa. Very helpful and concerned about maximizing my stay. Breakfast was delicious with plenty of options.

It was good hotel inly for biz trip. I don't want to say bad for trip but hotel location pretty heavy jam.

Hotel has been nicely renovated and put under the management of Accor group. Nice room, nice facilities, etc. It is conveniently located, maybe not as close to a lot of the tourist stuff, but I was traveling for business and the hotel was close to my company's office as well as for convenient for getting around to our customer base.

This is a top notch hotel, for Hanoi. In most first world western cities, it would still be considered a very good hotel, but for Hanoi, it is excellent. Great multi-lingual service staff, good food, above average bar, decent location. Definitely worth staying at if you're looking for a great place in the USD$100-150 price range.

The room is very good for the price I pay. However, the phone did not work and the bed and pillows were a bit hard for my liking. The TV had many channels including English ones. Wireless internet was available but for an extra charge of $7 for half day. Breakfast was sub-standard. There was limited selections. The food didn't taste good, including something as simple as Pho and miso soup. Staffs were helpful and spoke English well.

40 Cat Linh Street, Dong Da District Hanoi

Hotel highlights

  • Walking distance to Temple of Literature and One Pillar Pagoda
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Pullman Hanoi Hotel places you in Dong Da, within a leisurely stroll of popular sights such as Temple of Literature and One Pillar Pagoda. This 240-room, 4.5-star hotel welcomes business and leisure travelers with a winery, a full-service spa, and a restaurant.


Dining

This hotel serves as home to a bar, along with a buffet restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Continental breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 240 shared accommodations feature sitting areas. Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Fireplaces, minibars, and free newspapers are other standard amenities.


Property features

Guests of Pullman Hanoi Hotel have access to a winery, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Superior Room, 2 Twin Beds, City View

2 Twin Beds | Sleeps 4

Deluxe Room, 1 King Bed, Business Lounge Access, Executive Level

1 King Bed and 1 Twin Bed | Sleeps 4

Executive Suite, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 4

Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level

2 Twin Beds | Sleeps 4

Guest reviews for Pullman Hanoi Hotel

Everyone (2) Business (3) Couples (1)
4
Everyone

By on Oct 26, 2019

Review comment responded on Oct 28, 2019

Dear Valued Guest, Thank you for having chosen Pullman Hanoi and for taking the time to give us a feedback. We hope to have other opportunities to welcoming you back to Pullman Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager

3
Everyone

By on Jan 28, 2019

5
Business

Excellent service from staff - concierge, check-in, check-out, housekeeping and spa. Very helpful and concerned about maximizing my stay. Breakfast was delicious with plenty of options.

By on Apr 1, 2018

Review comment responded on Apr 2, 2018

Dear Valued Guest, Thank you for the amazing review for our hotel regarding your recent experience with us. It is with my pleasure to learn that your stay was a great one. We look forward to welcoming you back to our hotel in not a too distant future. With Kind Regards Nathalie Poncet Operations Manager

3

good for biz trip

Business

It was good hotel inly for biz trip. I don't want to say bad for trip but hotel location pretty heavy jam.

By on May 21, 2015

4

nice decor, good location for business

Business

Hotel has been nicely renovated and put under the management of Accor group. Nice room, nice facilities, etc. It is conveniently located, maybe not as close to a lot of the tourist stuff, but I was traveling for business and the hotel was close to my company's office as well as for convenient for getting around to our customer base.

By on Mar 1, 2014

4

top notch, for hanoi

Couples

This is a top notch hotel, for Hanoi. In most first world western cities, it would still be considered a very good hotel, but for Hanoi, it is excellent. Great multi-lingual service staff, good food, above average bar, decent location. Definitely worth staying at if you're looking for a great place in the USD$100-150 price range.

By on Dec 30, 2010

3

good room but not include internet

Business

The room is very good for the price I pay. However, the phone did not work and the bed and pillows were a bit hard for my liking. The TV had many channels including English ones. Wireless internet was available but for an extra charge of $7 for half day. Breakfast was sub-standard. There was limited selections. The food didn't taste good, including something as simple as Pho and miso soup. Staffs were helpful and spoke English well.

By on Dec 3, 2010

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