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Aparthotel

PARKROYAL Serviced Suites Hanoi

Property class: 4

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Photo gallery for PARKROYAL Serviced Suites Hanoi

A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a large window offering a city view.
A modern hotel with a rectangular shape, multiple floors, and a prominent entrance.
A modern kitchen with a central island, a dining area with a table and chairs, and a large window offering a view of the city and water.
A modern hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, and a cozy seating area with a sofa and a small coffee table.
A modern indoor pool area with lounge chairs and a view of the city.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 Bedroom Deluxe

Minibar (some free items), in-room safe, laptop workspace

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview

A modern hotel room with a large bed, a nightstand, a vase with flowers, and a city view through large windows.

1 Bedroom Premier Lakeview

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview with Study

A modern bedroom with a bed, a chair, a TV, and a view of the city.

1 Bedroom Premier Lakeview with Study

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Suite

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Deluxe

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Premier Lakeview

A hotel room with a large bed, a city view, a painting, and a window with curtains.

2 Bedroom Premier Lakeview

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 3 Bedroom Premier Lakeview

A modern bedroom with a bed, a chair, a TV, and a view of the city.

3 Bedroom Premier Lakeview

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free wired internet

View all photos for 1 Bedroom Suite

Minibar (some free items), in-room safe, laptop workspace

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Hanoi

Within a short walk of West Lake, PARKROYAL Serviced Suites Hanoi is within a mile (2 km) of Embassy of Japan. This 122-room, 4-star aparthotel welcomes guests with 2 indoor pools, a restaurant, and free in-room WiFi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Embassy of Japan - 18 min walk - 1.0 mile
  • Lotte Center Hanoi - 5 min drive - 1.2 miles
  • Van Phuc Diplomatic Corps - 5 min drive - 1.2 miles
  • Australian Embassy - 6 min drive - 1.4 miles

Getting around

  • Cầu Giấy Station - 3 min drive
  • Hà Đông Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬3 min walk
  • ‪Cafe Camy - ‬4 min walk
  • ‪Cafe Trung Nguyên 407 Thụy Khuê - ‬8 min walk
  • ‪Mono nướng than hoa - ‬3 min walk
  • ‪Bia Cường Hói 01 Trích Sài - ‬3 min walk

About this property

PARKROYAL Serviced Suites Hanoi

Guests of PARKROYAL Serviced Suites Hanoi enjoy 2 indoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1000000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Each apartment is individually decorated and features a kitchenette and space to spread out with a dining area and a sitting area. A 49-inch Smart TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, free minibar items, and an espresso maker.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Novotel Suites Hanoi
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  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 299 reviews
$88 nightly
The price is $95
Sep 25 - Sep 26
Total with taxes and fees
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Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 397,000 for adults and VND 198,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 397000 for adults and VND 198500 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

PARKROYAL Serviced Suites Hanoi Hanoi

PARKROYAL Serviced Suites Hanoi Aparthotel

PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi

Frequently asked questions

Is free cancellation available at PARKROYAL Serviced Suites Hanoi?

PARKROYAL Serviced Suites Hanoi offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at PARKROYAL Serviced Suites Hanoi?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at PARKROYAL Serviced Suites Hanoi on Sep 26, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around PARKROYAL Serviced Suites Hanoi?

This aparthotel is located in Hanoi within a short 11-minute walk of West Lake. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Does PARKROYAL Serviced Suites Hanoi include a casino on the premises?

No, PARKROYAL Serviced Suites Hanoi doesn't have a casino.

Will I find an indoor pool at PARKROYAL Serviced Suites Hanoi?

Yes, this aparthotel has 2 indoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

Does PARKROYAL Serviced Suites Hanoi feature a restaurant that includes a breakfast menu?

Yes, PARKROYAL Serviced Suites Hanoi serves buffet breakfast each morning for a surcharge from its restaurant.

Will PARKROYAL Serviced Suites Hanoi allow pets to stay for free?

No, pets aren't allowed at PARKROYAL Serviced Suites Hanoi.

Where is the closest airport to PARKROYAL Serviced Suites Hanoi?

The closest major airport to PARKROYAL Serviced Suites Hanoi is Noi Bai Intl. Airport (HAN), which is 14.1 mi away (30 minutes by car).

PARKROYAL Serviced Suites Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linden

Liked: Cleanliness, check-in, communication, listing accuracy
Room was impeccably clean, staff was extremely courteous, hotel itself was beautiful and in a nice location and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sang Kyu

Liked: Cleanliness, check-in, communication, listing accuracy
Love this place, the location, the size of the room etc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Keshava Kumar

Liked: Cleanliness, amenities, communication
Great place!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Md Irteja

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, an excellent place to stay with very good buffet breakfast and indoor swimming pool and gym/sauna. I would prefer to stay again if I visit Hanoi again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, check-in, communication, listing accuracy
We loved this hotel. The staff we friendly and attentive, and the property was new, modern and clean. The attached restaurant, Cilantro, was delicious and the location was in a quieter area across from the lake but still a cheap and short Grab trip to the Old Quarter. We will be heading back to Hanoi in a few months and plan to stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fitzand

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely clean room! Room was also huge and staff were super friendly and helpful! Linh made the check in process super easy and overall it was a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ophelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, check-in, communication, listing accuracy
An outstanding hotel in a lovely location across from West Lake, but only a cheap Grab/taxi trip to the Old Quarter. The apartments were compact but a perfect size for a couple. We initially had an apartment on the ‘city’ side with no view of the lake, but when we returned for our second stay we had the lake view apartment, which was a beautiful view but the street noise was evident. The staff are exceptional and the meals in the attached restaurant were delicious. The pool area was a lovely place to chill and relax. There are cafes and restaurants a close walk away and I went for an enjoyable jog along the lake path. Overall, we loved this accommodation and intend to stay there again later this year.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Chang Hyun

Liked: Cleanliness, amenities, communication
All was decent. Brakefast was also decent. but it seemed a little unattended. Stations were often left empty Coffee machine often not at its best condition
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Stuart Alexander Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

MYOUNGHWAN

Liked: Cleanliness, amenities, communication
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof. I hope to stay in this hotel in the next visit.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

YUNGSEON

Liked: Cleanliness, check-in, communication, listing accuracy
친절하고 깨끗한환경과 좋은 음식입니다 다음에도 또 이용할 의향있읍니다
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Claus

Liked: Cleanliness, check-in, communication, listing accuracy
Godt hotel. God fitness. Godt værelse. Søde folk. Fin placering. Pool ok, men ikke udendørs. Morgenmaden lidt ufuldstændig og relativt dyr.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

SEONGHOON

Liked: Cleanliness, check-in, communication, listing accuracy
가성비 최고
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Makoto

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Apr 2026