OYO 268 Pavilion Hotel Hanoi

2.5 star property

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Photo gallery for OYO 268 Pavilion Hotel Hanoi

Exterior detail
Dining
Minibar, in-room safe, desk, free WiFi
Staircase
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
21-23 Ma May, Hoan Kiem, Hanoi
  • Place, Quan Chuong Gate
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

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About the neighborhood

Hanoi

Located in Old Quarter, OYO 268 Pavilion Hotel Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 22-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Quan Chuong Gate - 3 min walk - 0.2 miles
  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Sinh Tố 22 Mã Mây - ‬1 min walk
  • ‪Madam Tran Restaurant - ‬1 min walk
  • ‪1984 - ‬1 min walk
  • ‪Bò Nướng Xuân Xuân - ‬1 min walk
  • ‪Cơm Rang Dưa Bò Bà Dung - ‬1 min walk

About this property

OYO 268 Pavilion Hotel Hanoi

OYO 268 Pavilion Hotel Hanoi features free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 700000 per vehicle roundtrip. The front desk is staffed 24/7 to help with access to locker space, securing valuables, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer bidets and slippers. Other amenities include minibars, ceiling fans, and safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Built in 2012
  • Renovated entire property - June 2017
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 700000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 700000 (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pavilion Hanoi
Oyo 268 Pavilion Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel
OYO 268 Pavilion Hotel Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel Hanoi

Frequently asked questions

What's there to do around OYO 268 Pavilion Hotel Hanoi?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at OYO 268 Pavilion Hotel Hanoi?

Yes, self parking is offered for free at the hotel.

Does OYO 268 Pavilion Hotel Hanoi include a casino at the property?

No, OYO 268 Pavilion Hotel Hanoi doesn't have a casino.

Will I find an indoor pool at OYO 268 Pavilion Hotel Hanoi?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at OYO 268 Pavilion Hotel Hanoi?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as concierge services.

Are there hot tubs at OYO 268 Pavilion Hotel Hanoi?

No, this hotel doesn't have a spa tub.

Does OYO 268 Pavilion Hotel Hanoi feature a restaurant that includes a breakfast menu?

No, OYO 268 Pavilion Hotel Hanoi doesn't have a restaurant that serves breakfast.

Will OYO 268 Pavilion Hotel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at OYO 268 Pavilion Hotel Hanoi.

Are there connecting rooms at OYO 268 Pavilion Hotel Hanoi?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from OYO 268 Pavilion Hotel Hanoi?

The closest major airport to OYO 268 Pavilion Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (22 minutes by car).

Are there rooms with balconies that I can book at OYO 268 Pavilion Hotel Hanoi?

No, there aren't any guestrooms at OYO 268 Pavilion Hotel Hanoi that offer a balcony.

OYO 268 Pavilion Hotel Hanoi Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

7.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, I like it and would like to come back again ,
Stayed 2 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the elevator working

Stayed 2 nights in Sep 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Phuc

Bedbug infestation in room 201. I got bite by hundred of them. Staff is friendly. But avoid this hotel or atleast room 201.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satified

Worst hotel. No lift and their service was not good at all.
Stayed 3 nights in Aug 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 3 nights in Jun 2018

6/10 Okay

AQT, San Francisco

Liked: Staff & service, room comfort

Good hotel in old French quarter

Check in was a breeze even though the lift was out of order. Room had cockroaches and ants, bathroom was smelly. Ha long bay trip was 40% more than some guys down the street.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hotel does not live up to its level

Good thing is that the hotel is well-situated at the center of the old town, close to restaurants and shops. However, the hotel's condition is just a simple one, room-making was not good enough, facilities were poor, the heater did not even function during our last night of stay.
Stayed 5 nights in Apr 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel, great location

Great hotel with really friendly, helpful staff :) it was right in the middle of the old quarter so lots to do at just a walk away!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tan

Liked: Cleanliness, staff & service

Service and location

Good service and location.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort

Good location

Pavilion staff was very helpful during my stay, and arranged a ride to the airport, and a wonderful massage at their spa. Negatives: no elevator in operation and no parking at all. The basic room was clean and comfortable and close to the old section of Hanoi with good shopping and restaurants.
Stayed 1 night in Jan 2018

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One stop tourist spot

The people that work there where awesome,, very friendly and knew all the hot spots to see
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of food and shopping options without being over crowded. Staff were very friendly. Beds were a little uncomfortable but overall the stay was good. Breakfast menu was a little disappointing, ordered an omlette that was just a fried egg flipped but that wasn’t a big deal. Really liked this hotel
Stayed 1 night in Jan 2018

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort

Sufficient and reasonable

The hotel was ok for the price. There were little things wrong, like the door of the bathroom wouldn’t close all of the way. And it is a cheap hotel. So a person can’t expect the same as they would a more expensive hotel. I have no emotions about the place, no bad and no good. But the staff had acceptable English and were helpful.
Stayed 1 night in Jan 2018

4/10 Poor

mima , lawas sarawak

Disliked: Property conditions & facilities

Basic hotel close to eateries

If all you need is a place to sleep this hotel is ok . Bidet need to be installed if we are advise to put used toilet paper at the garbage bin. Clothes hanger can be more than two pieces . The size of the towel is way too small .
Stayed 1 night in Dec 2017

8/10 Good

Song

Liked: Staff & service
Staff are helpful n friendly
Stayed 2 nights in Dec 2017

8/10 Good

kingkow, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and excellent staff

It is easy to find the hotel around the busy narrow streets area. It also easy to go round to explore Hanoi from here. Staffs are helpful and nice. You can ask them any questions and get the useful feedback.
Stayed 1 night in Oct 2017

10/10 Excellent

Marcus, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great value, great location

Excellent hotel, fantastic location and wonderful staff.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Obwohl wir zu früh da waren konnten wir unser Gepäck schon an der Rezeption lassen. Das Zimmer war sehr großzügig und sauber.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

접근성만 좋아요

만원 더 보태서 다른곳에서 주무세요 여기는 여관보다 못합니다. 힘줘서 열면 열릴것같은 현관문과 냄새나는 방.. 비추입니다.
Stayed 1 night in Aug 2018

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

A bad experience。。for the awful stink in the room

when we step into the hotel, a bad smell rushed out. Our room is in the 3rd floor. It didn't have a elevator, if i am an old traveller, i think it's hard for me to go to the room. Anyway, the location is good, near to the BAR street.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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