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Novotel Suites Hanoi

4.0 star property

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Photo gallery for Novotel Suites Hanoi

Exterior
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Daily buffet breakfast for a fee
A modern hotel lobby with a glass partition, seating area, and a staircase.
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Duy Tan Street, Cau Giay, Hanoi
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National University
    ‪10 min walk‬
  • Place, Vietnam University of Commerce
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

A modern hotel room with a large bed, a bedside table, a TV mounted on the wall, and a bathroom visible through an open door.

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a TV mounted on the wall, and a bathroom visible through an open door.

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Studio, 1 King Bed

A hotel room with a large bed, a sitting area with a sofa and a small table, a large mirror, and a bathroom with a sink and toiletries.

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • City view
  • 676 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Hanoi

Located in Cau Giay within a short walk of Indochina Plaza Ha Noi, Novotel Suites Hanoi is within 2 miles (3 km) of other popular sights such as My Dinh Aquatics Centre. This 4-star hotel welcomes guests with 151 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.5 miles
  • Vietnam National University - 10 min walk - 0.6 miles
  • Vietnam University of Commerce - 17 min walk - 0.9 miles
  • Keangnam Landmark Tower 72 - 3 min drive - 1.4 miles
  • Vietnam Museum of Ethnology - 6 min drive - 1.4 miles

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Thịt Trâu Vĩnh Phúc - ‬1 min walk
  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Equus Cafe - ‬1 min walk

About this property

Novotel Suites Hanoi

Novotel Suites Hanoi features an outdoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1610000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Somerset Grand Hanoi
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  • Pool
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9.0 out of 10, Wonderful, 1,088 reviews
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Jul 4 - Jul 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Kitchen island
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 981750.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1610000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Novotel Suites Hanoi?

Novotel Suites Hanoi provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Suites Hanoi?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on Jul 25, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Novotel Suites Hanoi?

This hotel is situated in Cau Giay within a short 11-minute walk of Indochina Plaza Ha Noi. You'll also find West Lake and Train Street within a short drive.

Is parking available on site at Novotel Suites Hanoi?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking, bicycle parking, and wheelchair-accessible parking are also available.

Does Novotel Suites Hanoi include a casino?

No, Novotel Suites Hanoi doesn't have a casino.

Will I find an indoor pool at Novotel Suites Hanoi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until September.

Is Novotel Suites Hanoi a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and 3 bars/lounges.

Does Novotel Suites Hanoi have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Suites Hanoi have a restaurant with a breakfast menu?

Yes, Novotel Suites Hanoi serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Suites Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Suites Hanoi.

Does Novotel Suites Hanoi have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Suites Hanoi?

The closest major airport to Novotel Suites Hanoi is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Novotel Suites Hanoi?

No, there aren't any guestrooms at Novotel Suites Hanoi that offer a balcony.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 284 reviews
Rating 8 - Good. 92 out of 284 reviews
Rating 6 - Okay. 13 out of 284 reviews
Rating 4 - Poor. 4 out of 284 reviews
Rating 2 - Terrible. 5 out of 284 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

siddhant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Breakfast and rooms were good.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, good amenities and great location.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Kam Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious comfortable rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities
The staff were incredibly welcoming and knowledgeable. The rooftop dining, breakfast buffet, gym and the rooms were all amazing. We stayed for a week and are so glad we chose this hotel over the other. 10/10 recommend!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Jongsang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sze Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintain and clear environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and facilities are good for traveling with family and the staff are so friendly. Breakfast is delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service & nice food.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024
Verified

8/10 Good

Obada

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Trinh Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in western Hanoi

Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yong Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice okace
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025