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L7 West Lake Hanoi By Lotte - L7 Residences

5.0 star property

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Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences

Reception
Exterior
Lounge
Food and drink
Outdoor pool

Reviews

9.8 out of 10
Exceptional

Apart-hotel

Sleeps 3

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, West Lake
    ‪3 min walk‬
  • Place, Ho Tay Water Park
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

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About the neighborhood

Hanoi

Located in Tay Ho, L7 West Lake Hanoi By Lotte - L7 Residences is adjacent to Lotte Mall Tay Ho and within a 10-minute stroll of West Lake. This 5-star aparthotel welcomes guests with 192 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Hanoi, the aparthotel is connected to a shopping center, and a short walk from Trinh Cong Son Walking Street and Rising Sun Park.
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What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • West Lake - 3 min walk - 0.2 miles
  • Trinh Cong Son Walking Street - 5 min walk - 0.3 miles
  • Rising Sun Park - 5 min walk - 0.3 miles
  • Ho Tay Water Park - 5 min walk - 0.3 miles

Getting around

  • Ga Co Loa Station - 13 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Pizza 4Ps - ‬6 min walk
  • ‪Sen Tây Hồ - ‬6 min walk
  • ‪Layered - ‬1 min walk
  • ‪Cộng - ‬4 min walk
  • ‪Marukame Udon - ‬2 min walk

About this property

L7 West Lake Hanoi By Lotte - L7 Residences

Guests of L7 West Lake Hanoi By Lotte - L7 Residences have access to an outdoor pool, a gym, and a sauna. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with access to locker space, dry cleaning/laundry, and concierge services. Other amenities at this luxury aparthotel include free WiFi in public areas, laundry facilities, and an ATM.
Each apartment is soundproofed and features a kitchenette with an oven and a microwave. A 65-inch Smart TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other standard amenities include free bottled water, a safe, and an ironing board.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

House, 1 King Bed (Upper) | Living area | 65-inch Smart TV with cable channels, TV
L7 WEST LAKE HANOI By LOTTE HOTELS
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 390 reviews
$127 nightly
The price is $137
Apr 4 - Apr 5
Total with taxes and fees
L7 WEST LAKE HANOI By LOTTE HOTELS

Property amenities

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping center

Things to do

  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 192 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi

Frequently asked questions

Is free cancellation available at L7 West Lake Hanoi By Lotte - L7 Residences?

L7 West Lake Hanoi By Lotte - L7 Residences provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at L7 West Lake Hanoi By Lotte - L7 Residences?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at L7 West Lake Hanoi By Lotte - L7 Residences on Apr 4, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around L7 West Lake Hanoi By Lotte - L7 Residences?

This aparthotel is situated in Tay Ho, just steps from Lotte Mall Tay Ho, and within a 10-minute walk of West Lake and Ho Tay Water Park. You'll also find Trinh Cong Son Walking Street and Rising Sun Park less than a mile away.

Is there parking available at L7 West Lake Hanoi By Lotte - L7 Residences?

Yes, covered self parking is offered for free at the aparthotel.

Is there a spa at L7 West Lake Hanoi By Lotte - L7 Residences?

Spa services at the aparthotel include massages, facials, and body treatments.

Are there luxury amenities available at L7 West Lake Hanoi By Lotte - L7 Residences?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this aparthotel.

Does L7 West Lake Hanoi By Lotte - L7 Residences have a casino?

No, L7 West Lake Hanoi By Lotte - L7 Residences doesn't have a casino.

Will I find an indoor pool at L7 West Lake Hanoi By Lotte - L7 Residences?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about L7 West Lake Hanoi By Lotte - L7 Residences?

There are plenty of amenities for couples at this aparthotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Does L7 West Lake Hanoi By Lotte - L7 Residences have a hot tub?

No, but guests can enjoy a sauna at this aparthotel.

Does L7 West Lake Hanoi By Lotte - L7 Residences feature a restaurant that includes a breakfast menu?

Yes, L7 West Lake Hanoi By Lotte - L7 Residences has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will L7 West Lake Hanoi By Lotte - L7 Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at L7 West Lake Hanoi By Lotte - L7 Residences.

Does L7 West Lake Hanoi By Lotte - L7 Residences have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from L7 West Lake Hanoi By Lotte - L7 Residences?

The closest major airport to L7 West Lake Hanoi By Lotte - L7 Residences is Noi Bai Intl. Airport (HAN), which is 12.1 mi away (28 minutes by car).

Are there rooms with balconies at L7 West Lake Hanoi By Lotte - L7 Residences?

No, there aren't any apartments with balconies at L7 West Lake Hanoi By Lotte - L7 Residences.

Does L7 West Lake Hanoi By Lotte - L7 Residences host weddings?

There are wedding services available at L7 West Lake Hanoi By Lotte - L7 Residences if that's in your vacation plans.

L7 West Lake Hanoi By Lotte - L7 Residences Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

John, Fullerton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities
Excellent value
Stayed 8 nights in Nov 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, amenities
Clean, spacious rooms with great amenities and access to the pool and bar upstairs.
Stayed 1 night in Nov 2025

10/10 Excellent

Hoa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a really nice experience, and I’d definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teck Heng

Liked: Cleanliness, room comfort
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Joydeep

Liked: Cleanliness, property conditions & facilities
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, room comfort
New and friendly hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hung Ching

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PEI-CHUN

Stayed 3 nights in Apr 2025

10/10 Excellent

CHANGSEOB

Liked: Cleanliness, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Eun ju

Business traveler
Liked: Cleanliness, room comfort
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Stayed 1 night in Jan 2025

10/10 Excellent

Ohhyeon

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Yin Chieh

Traveled with family
Liked: Cleanliness, room comfort
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Stayed 1 night in Nov 2024

10/10 Excellent

Youngmin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Hyunwook

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024