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Jacosmo Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Jacosmo Hotel & Spa

Body treatments, Swedish massages, beach massages, body wraps
Creator video - submitted by Lizaveta Master
Body treatments, Swedish massages, beach massages, body wraps
Body treatments, Swedish massages, beach massages, body wraps
Ja Cosmo Suite Balcony with Jacuzzi | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
23 Lo Su, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Double with window

Deluxe Double with window | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double with window

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, minibar, in-room safe

Family Room

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite City view

Executive Suite City view | Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite City view

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ja Cosmo Suite Balcony with Jacuzzi

Ja Cosmo Suite Balcony with Jacuzzi | Premium bedding, memory foam beds, minibar, in-room safe

Ja Cosmo Suite Balcony with Jacuzzi

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Balcony

Junior Suite Balcony | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | Premium bedding, memory foam beds, minibar, in-room safe

Family Suite City View

  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Triple Room, City View

  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Jacosmo Hotel & Spa is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Hanoi Old Town Night Market. This 28-room, 4-star hotel has a full-service spa along with free in-room WiFi and free self parking.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Ngoc Son Temple - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Ta Hien Street - 7 min walk - 0.4 miles

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Authentic Hotel - ‬2 min walk
  • ‪Bún Riêu - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪The Gourmet Corner - ‬1 min walk

About this property

Jacosmo Hotel & Spa

Art Deco hotel with a full-service spa and a 24-hour front desk
Guests of Jacosmo Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for VND 446000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a computer station, free newspapers, and an ATM.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free newspapers, and safes. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include Swedish massages, facials, and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 250000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

What's there to see around Jacosmo Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at Jacosmo Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa at Jacosmo Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, beach massages, and body wraps.

Does Jacosmo Hotel & Spa include a casino?

No, Jacosmo Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Jacosmo Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Jacosmo Hotel & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Jacosmo Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Jacosmo Hotel & Spa have a restaurant that serves breakfast?

Yes, Jacosmo Hotel & Spa serves buffet breakfast for a surcharge each morning at Gia Bao Grand Restaurant.

Will Jacosmo Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Jacosmo Hotel & Spa.

Are there connecting rooms at Jacosmo Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Jacosmo Hotel & Spa?

The closest major airport to Jacosmo Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 17.8 mi away (44 minutes by car).

Are there rooms with balconies at Jacosmo Hotel & Spa?

Yes, some guestrooms at Jacosmo Hotel & Spa offer a furnished balcony and may feature city views.

Jacosmo Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 384 reviews
Rating 8 - Good. 59 out of 384 reviews
Rating 6 - Okay. 21 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 4 out of 384 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bardia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky

Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, great location
Stayed 4 nights in May 2025

2/10 Terrible

Calista

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
Stayed 1 night in Apr 2025

4/10 Poor

JILL, santa barbara

Disliked: Staff & service, property conditions & facilities
From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
Stayed 2 nights in Apr 2025

8/10 Good

Nell

Traveled with partner
Liked: Cleanliness, staff & service
Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Stayed 4 nights in Mar 2025

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
Stayed 2 nights in Mar 2025

10/10 Excellent

hoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harry

Stayed 7 nights in Feb 2025

10/10 Excellent

michael, Asheville

Stayed 2 nights in Jan 2025

4/10 Poor

JANINE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

hong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Kathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
Stayed 3 nights in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay overall

A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
Stayed 1 night in Jan 2024

10/10 Excellent

jean

Stayed 3 nights in Jan 2024

10/10 Excellent

Charles Ng Ping, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly. They were accommodating and had good recommendations for lunch and dinner places. Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly. Nothing to complain. Would highly recommend this place.
Stayed 5 nights in Jan 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
Stayed 2 nights in Jan 2024

10/10 Excellent

James Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Choi Ling

Stayed 7 nights in Dec 2023

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dusan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in the centre of Hanoi.

Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
Stayed 3 nights in Nov 2023