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JM Marvel Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for JM Marvel Hotel & Spa

Front of property
Marvel Balcony | View from room
Bar (on property)
Exterior
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, JM Marvel Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 4-star hotel has 45 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Hang Gai Street - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Café Nghĩa - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò Hàng Da - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬3 min walk
  • ‪Miến Lươn Đông Thịnh - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Guests of JM Marvel Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 20.8 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include express check-in, express check-out, and free newspapers.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries, bathrobes, and slippers. Minibars, electric kettles, and safes are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at JM Marvel Hotel & Spa?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at JM Marvel Hotel & Spa on Jun 1, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JM Marvel Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Train Street and Hang Gai Street less than a mile away.

Will I be able to park at JM Marvel Hotel & Spa?

No, there isn't parking available at the hotel.

Is a spa located at JM Marvel Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include facials, massages, and body treatments.

Does JM Marvel Hotel & Spa have a casino on the premises?

No, JM Marvel Hotel & Spa doesn't have a casino.

Will I find an indoor pool at JM Marvel Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at JM Marvel Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does JM Marvel Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does JM Marvel Hotel & Spa have a restaurant that serves breakfast?

Yes, JM Marvel Hotel & Spa serves free buffet breakfast each morning from its restaurant.

Does JM Marvel Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at JM Marvel Hotel & Spa.

Does JM Marvel Hotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to JM Marvel Hotel & Spa?

The closest major airport to JM Marvel Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (23 minutes by car).

Can I book a room with a balcony at JM Marvel Hotel & Spa?

Yes, some guestrooms at JM Marvel Hotel & Spa offer a balcony and may feature city views.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 743 out of 862 reviews
Rating 8 - Good. 87 out of 862 reviews
Rating 6 - Okay. 23 out of 862 reviews
Rating 4 - Poor. 4 out of 862 reviews
Rating 2 - Terrible. 5 out of 862 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bicky

Stayed 2 nights in Feb 2026

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities
Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Bruce Aiquoc

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

8/10 Good

Thuong

Stayed 2 nights in Jan 2026

10/10 Excellent

Lila

Stayed 2 nights in Jan 2026

10/10 Excellent

Lila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
Stayed 1 night in Jan 2026

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
Stayed 4 nights in Jan 2026

10/10 Excellent

James E

Traveled with family
Liked: Cleanliness, staff & service, amenities
We absolutely love the staff here!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mackenze

Stayed 3 nights in Dec 2025

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness
Staff was great especially Jayce! Great location too.
Stayed 4 nights in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Amitakumari

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was really clean. Staff were really helpful, friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuan Kang

Liked: Cleanliness, amenities
Amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Jamal, Ponte Vedra

Stayed 1 night in Dec 2025

10/10 Excellent

Aily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent tending to our every need. Breakfast was delicious. Pho here was better than Pho 10 Ly Quoc. Room was clean, with robes and slippers. Great location. We had a great experience at their spa. Would definitely come back.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cynthia, North York

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were wonderful! The accommodations excellent!
Stayed 4 nights in Nov 2025

10/10 Excellent

FIONA, Rosemead

Traveled with family
Liked: Cleanliness
What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.
Stayed 2 nights in Nov 2025

8/10 Good

Mandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yen

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and fast check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Derrith

Liked: Cleanliness, staff & service, amenities
Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Stayed 3 nights in Nov 2025

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor clean room
Stayed 1 night in Nov 2025

10/10 Excellent

rodrigo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great experience. The staff 10 out of 10. The best.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular
Stayed 5 nights in Nov 2025

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