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Hanoi Malo Boutique Hotel

3.0 star property
Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Malo Boutique Hotel

Family Suite | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; local and international cuisine
Lobby sitting area
Spa
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
30 Lo Su, Hoan Kiem District, Hanoi, 844
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Connecting Rooms

Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Connecting Rooms

  • 366 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Malo Boutique Hotel is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Hanoi Old Town Night Market. This 21-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • Quan Chuong Gate - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk

About this property

Hanoi Malo Boutique Hotel

Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake
Guests staying at Hanoi Malo Boutique Hotel enjoy a full-service spa, free WiFi in public areas, and free newspapers. There's free parking, and an airport shuttle (available 24 hours) for VND 420000 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include a porter/bellhop and a TV in a common area.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include minibars, electric kettles, and free newspapers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 420000 per vehicle (one-way)
  • Rollaway bed fee: VND 200000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hanoi Malo Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel
Hanoi Malo Boutique Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Hanoi Malo Boutique Hotel?

Hanoi Malo Boutique Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hanoi Malo Boutique Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Hanoi Malo Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hanoi Malo Boutique Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hanoi Malo Boutique Hotel feature a casino?

No, Hanoi Malo Boutique Hotel doesn't have a casino.

Is there an indoor pool at Hanoi Malo Boutique Hotel?

No, there is no indoor pool at this hotel.

Is Hanoi Malo Boutique Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at Hanoi Malo Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Hanoi Malo Boutique Hotel have a restaurant that serves breakfast?

Yes, Hanoi Malo Boutique Hotel serves breakfast for a surcharge from its restaurant.

Does Hanoi Malo Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Hanoi Malo Boutique Hotel.

Are there connecting rooms at Hanoi Malo Boutique Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hanoi Malo Boutique Hotel?

The closest major airport to Hanoi Malo Boutique Hotel is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (38 minutes by car).

Are there rooms with balconies at Hanoi Malo Boutique Hotel?

No, there aren't any guestrooms with balconies at Hanoi Malo Boutique Hotel.

Reviews

Hanoi Malo Boutique Hotel Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 129 reviews
Rating 8 - Good. 10 out of 129 reviews
Rating 6 - Okay. 5 out of 129 reviews
Rating 4 - Poor. 13 out of 129 reviews
Rating 2 - Terrible. 15 out of 129 reviews

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to May

First of all may the reception girl was absolutely amazing. On the other hand the boss lady was not so amazing. Small rude behaviors. Always dressed up in some fancy outfits. Then when the new manager came she rudely told me to deal with although I had dealt with her for a few days. Room was clean and comfy. The place had a different name than what's on hotels. Com.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all this hotel doesn’t even exist. It is under a new name. There are much better places to stay at at this price point. All they did was try to sell us tours over and over and every night the lobby was full of people complaining about how the rooms do not look as they did in the pictures. The building is old and not well maintained and the attitude towards good service was lacking. Clean sheets were being folded on the floor and staircase, and despite having one of the nicest rooms in the building, the room had and odd smell, the walls were dirty, the shower door was missing, and the window blinds did not go up. It is not worst possible room but at the price it’s listed and the pictures posted, it is a scam.
Stayed 3 nights in Dec 2024

4/10 Poor

Ifechukwu Pious, Desa Park City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.
Stayed 3 nights in Mar 2024

6/10 Okay

Kiet

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Samantha

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here.

My friend and I stayed here for two nights and I’m NEVER one to complain. But this was one of the worst experiences. When we arrived they told us that we were being “upgraded” and walked us to a completely different hotel. That hotels AC didn’t work and I went to let the front desk know so we could get moved. It was SO hot in that room, we were miserable. They told me I had to go back to the original hotel to tell them???? I eventually got them to come up to the room to look at it. The man looks at it, tells me it’s broken, tells me to wait there and then I didn’t hear from him for HOURS. Then finally in the middle of the night they moved us BACK to the original hotel. They treated me like I was a child and an Idiot. After reading more reviews i’ve noticed that stuff like this happens a lot. Do not waste your money on this place, you will 100% be able to get more out of your money somewhere else.
Stayed 2 nights in Oct 2023

10/10 Excellent

lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Good and new room
Stayed 1 night in Sep 2023

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had excellent experience with this hotel, the family suite room so big and comfortable for family of 4 members. Ms Rosa hotel manager was super nice and helpful, she treated us like her friends, organized everything for us in Vietnam for 1 months travel. We love ❤️ so much Malo hotel and ms Rosa
Stayed 1 night in Sep 2023

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Anh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Clean rooms and spacious for its location. Friendly and welcoming staff.
Stayed 4 nights in Sep 2023

4/10 Poor

eagle

Disliked: Cleanliness
Stayed 5 nights in Sep 2023

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is hidden from the road. The sign is invisible. It was hard to find. The path to the hotel is narrow and dirty. The rooms had insects and roaches. One of the rooms did not have soap. The hotel did not have dining facility. We were escorted to eat breakfast in another hotel. The price is high for such a hotel -- $20 per night is more reasonable than I had paid to reserve it.
Stayed 1 night in Jul 2023

2/10 Terrible

Yun Lung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
i arrived in the early hours of the morning, and the check-in was not particularly welcoming. I realise she wanted to get to sleep, but no information or advice was given to me. Lots of building work going on, and a loud generator was close to my outer wall, so quite noisy. No other information regarding the area or any local maps provided. I did not feel particularly welcome. But was clean and tidy, and room was quite nice.
Stayed 2 nights in May 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property close to the river, however quite difficult to find as it’s down an alleyway. The room was nice and had a mini fridge and soaps for the shower etc. Staff were very helpful with booking a taxi to the airport
Stayed 2 nights in May 2023

4/10 Poor

Pia

Traveled with group
Disliked: Property conditions & facilities
Rooms not what it looks like in the pictures. Old and run down. Room and lifts smelt damp. Beds old and not comfortable
Stayed 2 nights in May 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and great location, staffs so friendly and helpful…
Stayed 1 night in Apr 2023

10/10 Excellent

tran

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family room, good location, friendly staffs , ms Rosa arranged my family for great trip to Halong bay...Great service and staffs
Stayed 1 night in Apr 2023

10/10 Excellent

tran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had wonderful stay with big family suite room, we had great stay , great service, thank you so much for wonderful stay. Ms Rosa was nice manager
Stayed 1 night in Apr 2023

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, friendly staff, value for money
Stayed 1 night in Apr 2023

2/10 Terrible

ERIC

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is a 2 star hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

John, Monona

Stayed 1 night in Apr 2023

2/10 Terrible

Phuong

Liked: Staff & service
Disliked: Cleanliness, room comfort

Stay away from this place

Stayed 1 night in Mar 2023

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four were given a free upgrade to a larger suite upon arrival. The room had all of the basics with additional toiletries. The air conditioners worked well and the room and beds were clean. Even though the entrance is hidden away the hotel is in a convenient area of the Old Quarter. I felt that this was a great value for the price.
Stayed 1 night in Mar 2023

4/10 Poor

John

Traveled with group
Got room in the 7th floor. Lift available only till the 6th floor. Also the property has a narrow entrance through a shady area.

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