We stayed here in November 2019. This is our fifth hotel in Hanoi. The location is great, so close to the lake and central to everything. Your right downtown. There is a small grocery store around the corner and a cafe across the street (we got coffee here). The rooms were okay, the bed was quite hard, but they give you plenty of pillows. The bathroom had hot water and decent towels. The big window in our room was fabulous, you could see right down to the street. The breakfast wasn’t great unless you order from the menu; they offer pho bowls and eggs, get those and skip the hot bar. Also, we didn’t enjoy the coffee, it has a instant flavor to it. For the money, this hotel was pleasing with some interesting quirks.
This is a newer resort (6 months old), location is a bit of a distance from the center of town and they do offer a shuttle (times need some work as there is a 4-hour window between times - the town really isn't big enough to spend that amount of time). It is a Thai-based resort, so the theme and staff operate as a Thai resort. Staff is VERY friendly and helpful.
Exceptional customer service and friendly staff. ..
Super friendly and outgoing hotel staff. Room was small and the small window faced an alley, quite different from the picture on the website.
Beautiful decor and clean place located right in Hanoi old quarter close too everything with walking distance to Hoan Kiem lake
Excellent breakfast with a great spread of fresh fruits and local/international food. Clean rooms and in the center of town, just 2 blocks from Hoan Kiem Lake and in the middle of the Old Quarter. Close to lots of local restaurants.
Located in Old Quarter, Eliana Signature Hanoi Hotel is adjacent to Thang Long Water Puppet Theatre and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 37-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Hanoi, and also a short walk from Hanoi Old Town Night Market and O Quan Chuong.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and spring water baths, bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and portable fans.
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Eliana Signature Hanoi Hotel. There's limited parking, and an airport shuttle (available 24 hours) for VND 410000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include coffee/tea in a common area, a meeting room, and a computer station.
We stayed here in November 2019. This is our fifth hotel in Hanoi. The location is great, so close to the lake and central to everything. Your right downtown. There is a small grocery store around the corner and a cafe across the street (we got coffee here). The rooms were okay, the bed was quite hard, but they give you plenty of pillows. The bathroom had hot water and decent towels. The big window in our room was fabulous, you could see right down to the street. The breakfast wasn’t great unless you order from the menu; they offer pho bowls and eggs, get those and skip the hot bar. Also, we didn’t enjoy the coffee, it has a instant flavor to it. For the money, this hotel was pleasing with some interesting quirks.
This is a newer resort (6 months old), location is a bit of a distance from the center of town and they do offer a shuttle (times need some work as there is a 4-hour window between times - the town really isn't big enough to spend that amount of time). It is a Thai-based resort, so the theme and staff operate as a Thai resort. Staff is VERY friendly and helpful.
Exceptional customer service and friendly staff. ..
Super friendly and outgoing hotel staff. Room was small and the small window faced an alley, quite different from the picture on the website.
Beautiful decor and clean place located right in Hanoi old quarter close too everything with walking distance to Hoan Kiem lake
Excellent breakfast with a great spread of fresh fruits and local/international food. Clean rooms and in the center of town, just 2 blocks from Hoan Kiem Lake and in the middle of the Old Quarter. Close to lots of local restaurants.
